Employee Video
347 Reviews
Write a Review347 Reviews of Kim Hicks
July 14, 2020
I’ve bought 4 cars from Kim! She’s great always professional,knowledgeable and helps me get a great purchase.I like her sales approach and will always have her help me. professional,knowledgeable and helps me get a great purchase.I like her sales approach and will always have her help me. More
Other Employees Tagged: Robert Coronado
July 12, 2020
"Simply AMAZING" We over the years have purchased now 6 vehicles from McLaughlin Subaru. Each time there sale staff has been outstanding, we have nothing but good thi We over the years have purchased now 6 vehicles from McLaughlin Subaru. Each time there sale staff has been outstanding, we have nothing but good things to say about our sale person, Kim Hicks, she is above all things patient and very knowledgeable. We have never been "pressured" by her and always felt welcome. McLaughlin have become like family and we recommend them ever chance we get. What makes the entire car buying process worth it is knowing that they stand firmly behind what they sell and they will go above and beyond to make sure you are satisfied. Our cars always come home after being serviced, cleaner than when they left, they have never tried to convince me I needed work done, that wasn't obvious or what it had went in for, extremely trustworthy in that respect. Not much else to say other than they are "SIMPLY AMAZING" See you again in fiver years Kim! More
June 30, 2020
Crosstrek purchase I had a very specific vehicle I was looking for and Kim went the extra mile to find it! She stayed on top of lining up the transfer of the vehicle to I had a very specific vehicle I was looking for and Kim went the extra mile to find it! She stayed on top of lining up the transfer of the vehicle to their dealership and kept me informed when there was a potential problem. I can't recommend Kim enough. She's friendly, knowledgeable, and has a great sense of humor. Thanks to her I have a beautiful 2020 manual transmission Subaru Crosstrek that my husband and I have affectionately named Orange Crush! More
Other Employees Tagged: Robert Coronado
June 18, 2020
Subaru Outback Purchase Brandon Ellis worked very hard, through several phone calls, to make our purchase possible. Lou managed the paperwork very smoothly. Kim sat with me Brandon Ellis worked very hard, through several phone calls, to make our purchase possible. Lou managed the paperwork very smoothly. Kim sat with me for an hour explaining all the features of the car. I would recommend McLaughlin Auto. More
Other Employees Tagged: Brandon Ellis , Lou (business office)
June 15, 2020
First time Subaru customer My husband and I had an excellent experience buying our first Subaru. We were referred by a family member to get hold of Kim Hicks and we are sure gl My husband and I had an excellent experience buying our first Subaru. We were referred by a family member to get hold of Kim Hicks and we are sure glad we did. Kim is very friendly and very knowledgeable about the Forester. There was never any pressure from her to make a deal and never any intimidation. I wish past car purchases were as easy as this one was! Robert Coronado in finance was also very friendly and fun to talk during all the paperwork signing. Thank you for the great experience!! More
Other Employees Tagged: Robert Coronado
June 10, 2020
Excellent sales and finance experience I wanted a Subaru for my first time teen driver for the safety factor. Kim Hicks allowed us to experience the feel of the two vehicles we were thinkin I wanted a Subaru for my first time teen driver for the safety factor. Kim Hicks allowed us to experience the feel of the two vehicles we were thinking of without any upsell pressure. Kim’s comments about the pros and cons between the two vehicles were born out in our test drives and made the decision easier as to what we wanted for the long term. Mike Morales was our financial person at the dealership. He was professional but outgoing and my family had fun working with him. Once again, I appreciated his walking through the options with us and allowing us to make the decision without pressure. More
Other Employees Tagged: Mike morales
June 05, 2020
Excellent All the Way Around I enjoyed this experience from start to finish. I was greeted with by Kim Hicks and the entire staff. My next car will be purchased at McLaughlin. I enjoyed this experience from start to finish. I was greeted with by Kim Hicks and the entire staff. My next car will be purchased at McLaughlin. More
Other Employees Tagged: Robert Coronado
May 27, 2020
Good deal. Low pressure. Have made several purchases, that went well. Was able to get business done efficiently. Upfront dealing as well Yea for them. that went well. Was able to get business done efficiently. Upfront dealing as well Yea for them. More
Other Employees Tagged: Scott Schnabel
May 03, 2020
Fantastic service! I was looking for a car during the COVID19 pandemic, and the staff did an amazing job upkeeping precautions and expediting the process for me! Good staff to work with and quality vehic COVID19 pandemic, and the staff did an amazing job upkeeping precautions and expediting the process for me! Good staff to work with and quality vehicles! More
May 02, 2020
Exceptional service Kim HIcks is thorough, honest and respectful. We would definitely buy another car from her. We worked with her two years ago when we bought our first Kim HIcks is thorough, honest and respectful. We would definitely buy another car from her. We worked with her two years ago when we bought our first Subaru and we're happy to work with her again. More

