Employee Video
295 Reviews
Write a Review295 Reviews of Kim Hicks
June 11, 2014
Met my expectations! I was not sure if I wanted to buy a new Subaru or not. I went to test drive them and worked with Brian to start. He was very helpful in showing me the I was not sure if I wanted to buy a new Subaru or not. I went to test drive them and worked with Brian to start. He was very helpful in showing me the features. A couple weeks went by while I contemplated buying (it had to do with a decision to give my then current car to my stepson who was going to California). I wanted a Subaru Outback but it only made sense to buy if the deal was good and the financing was in place. When I finally decided to buy, Brian was gone so I talked to KIm. She was awesome. She understood completely where I was coming from and discussed a couple possibilities on cars available or one that was in transit. I decided to get the car in transit and we worked out an acceptable deal on the car. Then waited a few days to see if it showed up. When it appeared it would not be there timely, Kim worked to find the car at another dealer and bring it to Moline. Kim was off the day the car was ready so Brian went over some functions with me and helped with setting up bluetooth etc. Everything worked out nicely. More
Other Employees Tagged: Brian Cox
June 07, 2014
Great Everything is great. Good price. Financing rate is high. It would be better if provide life time oil change. Nice place to visit. Overall is good. Everything is great. Good price. Financing rate is high. It would be better if provide life time oil change. Nice place to visit. Overall is good. More
May 27, 2014
Kim Hicks First review Kim was very friendly, helpful & knowledgeable. Buying a car is usually a tedious, painful experience, not so with Kim as our salesperson. She was Kim was very friendly, helpful & knowledgeable. Buying a car is usually a tedious, painful experience, not so with Kim as our salesperson. She was familiar with all the features and benefits of our new Impreza. She did great job in ensuring we were comfortable with all the operational aspects of our car before we took delivery. She also went over the owner’s manual to confirm understanding on our part. This is my first business with McLaughlin Subaru & they have exceeded expectations so far. I look forward to continuing the relationship during the life of my Subaru. Based on this experience if I am looking for new or used car in the future Kim and McLaughlin Subaru will be our first stop. More
May 24, 2014
Kim was 100% helpful and accomidating! She's the best! Kim Hicks knows her business. She is: knowledgeable, intuitive, accommodating, enthusiastic, perceptive, friendly, considerate, a very good listener! Kim Hicks knows her business. She is: knowledgeable, intuitive, accommodating, enthusiastic, perceptive, friendly, considerate, a very good listener! She is quick to perceive a customer's requirements, and succinctly addresses them. Her knack for empathizing is amazing! She is a wonderful exception to prototypical care salesmen. If you want a no-nonsense, friendly, and pleasant car buying experience..ask for Kim Hicks! She's the best! More
Other Employees Tagged: Beth Scherrman
May 24, 2014
Great Service! Whenever we come for service, we are well-treated and they do top-notch work! They go the extra mile when diagnosing problems and concisely diagnose Whenever we come for service, we are well-treated and they do top-notch work! They go the extra mile when diagnosing problems and concisely diagnose problems before solving them quickly and correctly. More
Other Employees Tagged: Beth Scherrman