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Kim Kelly Lujan
Kim Kelly Lujan at Norm Reeves Honda Superstore Cerritos

Kim Kelly Lujan

AAA Fleet Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

5.0
193 Reviews
5.0

193 Reviews

Write a Review

193 Reviews of Kim Kelly Lujan

November 07, 2026

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Employee Rating

Kim was a pleasure to work with. She was straight forward/honest while working the deal and made buying a car very smooth and easy. More

by Taskdrawn
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Recommend Dealer
Yes
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August 15, 2026

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Norm Reeves Honda in Cerritos is very friendly and professional. They greeted me and helped me out in a timely manner. This was my first time visiting the service station so I was extremely pleased wi More

by marthad664md
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Recommend Dealer
Yes
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Aug 17, 2026

Norm Reeves Honda Superstore Cerritos responded

We're so glad to hear you had a positive first experience with us! It’s always great when our team can make you feel welcome. We appreciate you stopping by, and we look forward to seeing you again for your next visit!

May 12, 2026

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Worked with Kim Lujan she is such a pleasure to work with answered all our questions and or concerns More

by raragon1951
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Recommend Dealer
Yes
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May 13, 2026

Norm Reeves Honda Superstore Cerritos responded

Your experience with Kim reads like a compass that never hesitates, with every question pointing exactly where it needed to go. Thank you for sharing. Just as that direction stayed clear the entire time, we’ll be here whenever you need guidance again.

April 27, 2026

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Very helpful and explain the process of purchasing the car a rapid process and clear More

by fjhooligan13
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

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Apr 28, 2026

Norm Reeves Honda Superstore Cerritos responded

Easygoing, straightforward, and smooth all the way through. That’s exactly the kind of experience we aim to provide. Is there anything else we can do to earn that fifth star?

April 20, 2026

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Great service, Great Deal! ! Had a good experience from start to finish and it was fairly quick overall for buying a car More

by keramirez
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Recommend Dealer
Yes
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Apr 21, 2026

Norm Reeves Honda Superstore Cerritos responded

Great service and a great deal without the long wait? That’s like skipping the line with a fast pass! We’re pleased everything moved quickly and smoothly for you. Hope you’re loving the ride!

November 02, 2025

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Ruben is my service advisor. He is very great and friendly. I definitely recommend him to anyone. More

by jabyyam
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Ruben is officially your service MVP! 🏆 We love hearing he made your visit great, and we’re glad you’d recommend him to anyone. Thank you!

October 04, 2025

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Gracias por su allude estoy contento por su alluda muy y buen servicio los recomiendo More

by rafaelc1912
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 06, 2025

Norm Reeves Honda Superstore Cerritos responded

¡Muchas gracias por compartir su alegría con nosotros! Saber que quedó contento con la atención y el servicio nos llena de orgullo. Agradecemos su recomendación y esperamos darle la bienvenida nuevamente muy pronto.

September 27, 2025

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Great Customer service, excellent and simple buying process. Linda from sales made our car purchase EASY and FAST. Highly reccomend this dealership to others. More

by José
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd, Linda Ly, Jose Sanchez, Jerry Gonzalez, Allen Nouri, Jose Rodriguez, Francisco Garduno, Mike Porter , Samantha Alejo

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Sep 29, 2025

Norm Reeves Honda Superstore Cerritos responded

Linda will be grinning ear to ear when she hears she made your car purchase easy and fast. That kind of teamwork is what makes the process feel simple instead of stressful. We appreciate your recommendation and hope you’re loving every mile so far!

September 12, 2025

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Kim Lujan was an exceptional sales person who I would highly recommend to friends and family More

by DR and NR
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Sep 15, 2025

Norm Reeves Honda Superstore Cerritos responded

Kim clearly charted the perfect course for you! We’re thrilled to hear she delivered an exceptional experience worth recommending to your friends and family. Here’s to smooth sailing in your new ride!

July 04, 2025

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Employee Rating

A smooth and easy experience with great customer service. Best place for a new car More

by pabilonadanika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avery in finance was helpful too

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Jul 07, 2025

Norm Reeves Honda Superstore Cerritos responded

Thanks for the love, Danika! From smooth sails to top‑tier service, we’re here to make car buying a breeze. Drop by anytime for more easy peasy experiences!

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