I have never had such a great experience at a car
dealership and thanks to Kim we left satisfied.
dealership and thanks to Kim we left satisfied.
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by mariapoot20
Verified Customer
Verified Customer
Kim Kelly worked endlessly, and communicated with me
constantly. She is the reason I purchased my vehicle. She is caring, kind, and I love her personality.
constantly. She is the reason I purchased my vehicle. She is caring, kind, and I love her personality.
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by fishingtheriver
Verified Customer
Verified Customer
Jun 09, 2025 -
Norm Reeves Honda Superstore Cerritos responded
We’re so glad Kim Kelly’s dedication hooked you in—she’s thrilled to have been part of your journey! 🎉Now, you know what would be a great way to celebrate your new vehicle? A fishing trip! Feel free to tag us in any pics.
Kim was absolutely fantastic!
She walked me through every feature of the car with patience and clarity, making sure I felt completely comfortable and confident. Her knowledge and
She walked me through every feature of the car with patience and clarity, making sure I felt completely comfortable and confident. Her knowledge and attention to detail made the experience seamless, and I truly appreciated her genuine approach. Working with Kim was a pleasure—I couldn’t have asked for better guidance!
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by Angela
Verified Customer
Verified Customer
Jun 09, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Hi, Angela. Think of Kim as your personal tour guide to the world of all things Honda. She's always knowledgeable, friendly, and we know she'll appreciate this shoutout. Thank you, and if you need anything else, just let us know.
Great customer service!
Friendly environment would take my car again for service and other car problems!
Friendly environment would take my car again for service and other car problems!
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by veromonique89
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Thank you! We’re so glad our welcoming atmosphere and attentive service made a great impression. Whenever your car needs some TLC, we’ll be here, ready to help.
Kim Kelly was amazing, appreciated her knowledge.
Frank Wong was the man for the paperwork. Thank you Cerritos Norm Reeves Honda!
Frank Wong was the man for the paperwork. Thank you Cerritos Norm Reeves Honda!
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by beatriz638
Verified Customer
Verified Customer
Jun 04, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Beatriz, your review made our day! Kim will be thrilled that her expertise resonated with you, and Frank will appreciate knowing you felt confident during the paperwork process. Thank you for choosing us, and we’re here for anything you need down the road!
Thank you to Kim Kelly, she is the best!
!
Definitely I would recommend Honda with my friends.
!
Definitely I would recommend Honda with my friends.
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by gascafam
Verified Customer
Verified Customer
Mar 31, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Hello, thank you for the glowing review about Kim Kelly! It’s great to know that her dedication left such a positive impression on you. We’re grateful for your recommendation and look forward to providing the same stellar service for you and any friends you send our way.
My wife and I received excellent service from Anthony
Cordero and Kim Lujan. Anthony found us the exact SUV we were looking for and Kim took the time to explain to us how to use all the features on the v
Cordero and Kim Lujan. Anthony found us the exact SUV we were looking for and Kim took the time to explain to us how to use all the features on the vehicle.
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by Lbs49er
Verified Customer
Verified Customer
Other Employees Tagged:
Anthony Cordero
Feb 26, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Honda SUV to you and your wife! We're interested to hear about the different adventures you will be taking during your first service appointment. We appreciate the compliments for Anthony and Kim and how they led you to the right car. Thanks so much!
Very helpful and friendly human beings in this store.
This is the store to buy a car!
This is the store to buy a car!
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by jlpm102
Verified Customer
Verified Customer
Other Employees Tagged:
Abdul
Feb 19, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Honda! We're pleased that our sales team of human beings could be so helpful. We're not at the stage of car-selling robots yet! Thanks so much, and please let us know if you would like to add any accessories!
Kim Lujan was super helpful, efficient with the
paperwork, and very knowledgeable and personable. She was easy to work with and made the process as seamless as possible.
paperwork, and very knowledgeable and personable. She was easy to work with and made the process as seamless as possible.
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by jamesandlisaso
Verified Customer
Verified Customer
Jan 27, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Honda, James and Lisa! We're pleased to read that Kim helped you out and made you feel ready to take the plunge. If you decide that you'd like to add accessories, please let us know. Thank you!
Large inventory of cars, sales people were helpful.
We really appreciated the attentiveness of the final sales manager who worked with us.
We really appreciated the attentiveness of the final sales manager who worked with us.
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by m31va
Verified Customer
Verified Customer
Jan 24, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Honda! We're glad that you were satisfied with the number of choices you found and that our sales staff lent you a hand during the car-buying process. Please let us know what we can do to make your next visit (maybe your first service appointment) a five-star experience. Thank you!
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