Kim Kreuter | Page 7
Service Appointment Coordinator
My Auto Import Center
1860 East Sternberg Rd.
Muskegon, MI 49444
79 Reviews
Write a ReviewIndustry Experience
10 yrs, 3 mos
79 Reviews of Kim Kreuter
July 22, 2021
It was My first visit here and everyone was so accommodating and helpful. Nice, clean waiting area. Great communication! Will definitely use for future service needs. accommodating and helpful. Nice, clean waiting area. Great communication! Will definitely use for future service needs. More
July 21, 2021
Went well except my Sirius radio still does not perform well. I was expecting this to get fixed. I’m disappointed to say the least. well. I was expecting this to get fixed. I’m disappointed to say the least. More
Other Employees Tagged: Heather Mattice, Olivia Kasper , Leto was great !!!
July 19, 2021
The employees greeted me and offered me a shuttle service when I asked if there were stores nearby. I was so surprised, and used the shuttle service; it was a nice service. The employees were so considerate when I asked if there were stores nearby. I was so surprised, and used the shuttle service; it was a nice service. The employees were so considerate and worked efficiently. Will gladly come back, I live in Grand Rapids. More
Other Employees Tagged: Mark Leutzinger, Heather Mattice, Larry Ryan, Beth Smith, Glory Abiertas, Olivia Kasper , Byrd Harderman Jr
July 17, 2021
Next day oil change. Car was ready before I finished my cup of complimentary Keurig. Super friendly greeting. Super nice waiting room amenities. Love my Subaru team. cup of complimentary Keurig. Super friendly greeting. Super nice waiting room amenities. Love my Subaru team. More
Other Employees Tagged: Heather Mattice
July 16, 2021
Very good service. Got my car done in less time than expected. Service staff were very informative, friendly and helpful. Comfortable waiting area. Well done! expected. Service staff were very informative, friendly and helpful. Comfortable waiting area. Well done! More
July 05, 2021
Friendly people. Good service. I was happy to bring my Subaru to the dealership to have my Takata airbag replaced. The service was performed quickly and efficiently. Subaru to the dealership to have my Takata airbag replaced. The service was performed quickly and efficiently. More
Other Employees Tagged: Mark Leutzinger, Heather Mattice, Larry Ryan, Beth Smith, Glory Abiertas, Olivia Kasper , Byrd Harderman Jr, Eric Nash
June 28, 2021
Very courteous very timely and answered all my questions and concerns that I had and concerns that I had More
Other Employees Tagged: Mark Leutzinger, Heather Mattice, Larry Ryan, Beth Smith, Glory Abiertas, Olivia Kasper , Byrd Harderman Jr, Eric Nash
June 20, 2021
I was disappointed in the number of times I complained about a vibration from the rear end. The service technicians said it was the tires but, rotating the tires didn’t change the location of the vibratio about a vibration from the rear end. The service technicians said it was the tires but, rotating the tires didn’t change the location of the vibration. Subaru offered to pay 50% of the cost of replacing them but after 20,000 miles I felt that they shouldn’t need replacement, especially since the problem had existed for several thousand miles. This was the third, and last, Outback we purchased new. More
June 11, 2021
I was meant at the garage door by a man named BYRD. What a nice gentleman. I just felt like I was welcomed by an old friend. The service was done in a timely manner. I was quite satisfied. I enjoyed the po a nice gentleman. I just felt like I was welcomed by an old friend. The service was done in a timely manner. I was quite satisfied. I enjoyed the positive feeling from all the employees. Thank you so much More
Other Employees Tagged: Byrd Harderman Jr
June 09, 2021
I love this dealership! Everyone is so welcoming. I am asked by at least a half a dozen people if I have been helped or need anything. Way better experience than at the Grand Rapids location. asked by at least a half a dozen people if I have been helped or need anything. Way better experience than at the Grand Rapids location. More
Other Employees Tagged: Mark Leutzinger, Heather Mattice, Larry Ryan, Beth Smith, Glory Abiertas, Olivia Kasper , Byrd Harderman Jr, Eric Nash