Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kim Stone
Kim Stone at Serra Toyota of Decatur

Kim Stone | Page 9

Service Advisor

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

Contact Me
4.9
124 Reviews
4.9

124 Reviews

Write a Review

124 Reviews of Kim Stone

December 13, 2023

Dealership Rating
Employee Rating

Friendly people great service will always continue to use this dealership have been nothing but professional More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Chandler, Glenda Cole, Delmon Davis, Antoine Pyfrom, Christy Robinson, Tom Voizin

Report | Print
Dec 13, 2023

Serra Toyota of Decatur responded

We appreciate your feedback and ongoing trust in Serra Toyota Decatur. Your satisfaction with our professionalism continues to be our main focus. Michael McLeod General Manager 256-340-0330

December 09, 2023

Dealership Rating
Employee Rating

Dillion was great. I bought additional accessories and they rushed to install them. Customer service was excellent! More

by brianlong35806
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Jones, Joel Capps , Antonio Gray, Dillion Lott

Report | Print
Dec 09, 2023

Serra Toyota of Decatur responded

We appreciate the high rating and kind words. It's good to hear that you found service at Serra Toyota Decatur, including accessory installation, helpful. Thank you for your business. Michael McLeod General Manager 256-340-0330

December 02, 2023

Dealership Rating
Employee Rating

Very friendly and fast service with a great waiting area in the service department 5stars More

by tmcmotor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Chandler, Glenda Cole, Delmon Davis, Antoine Pyfrom, Christy Robinson, Tom Voizin

Report | Print
Dec 02, 2023

Serra Toyota of Decatur responded

We appreciate your positive feedback. We aim to always provide friendly and efficient service in our Serra Toyota Decatur Service Department, along with a comfortable waiting area. Thank you for your 5-star review! Michael McLeod General Manager 256-340-0330

November 27, 2023

Dealership Rating
Employee Rating

I had routine service completed and was very satisfied. I arrived early and was promptly attended to. Miss Stone handled my check in and kept me posted during the process. It was a pleasure dealing with More

by Gregoilgotreb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 27, 2023

Serra Toyota of Decatur responded

It's wonderful to hear about your positive experience with Miss Stone and the rest of our service staff at Serra Toyota Decatur. We appreciate your feedback on our prompt and attentive service process. Thank you for sharing, we hope to see you again. Michael McLeod General Manager 256-340-0330

November 25, 2023

Dealership Rating
Employee Rating

Cheerful greeting, quick check-in. Food & conversation in the comfortable lounge while I waited. No surprises! More

by Mindy.thwing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 25, 2023

Serra Toyota of Decatur responded

We appreciate your feedback. It's great to hear that check-in at Serra Toyota Decatur was efficient and you enjoyed our lounge amenities. We look forward to maintaining the same standard of service for you next time. Michael McLeod General Manager 256-340-0330

November 20, 2023

Dealership Rating
Employee Rating

Excellent service experience and quickly done. Quality work and plenty of room to wait in comfort More

by rodneyterry1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 20, 2023

Serra Toyota of Decatur responded

We appreciate your recognition of the quality work and comfortable waiting area at Serra Toyota Decatur. We value efficiency in our service and strive to exceed expectations. Michael McLeod General Manager 256-340-0330

November 16, 2023

Dealership Rating
Employee Rating

Every time I go to the Decatur dealership I get treated like a Queen! Love them!!! More

by Hjulianne90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Jones , Barry Chandler, Glenda Cole

Report | Print
Nov 16, 2023

Serra Toyota of Decatur responded

We appreciate your high praise for Serra Toyota Decatur. We value our customers and look forward to seeing you again soon. Michael McLeod General Manager 256-340-0330

November 13, 2023

Dealership Rating
Employee Rating

I was there for the first time. They made me feel comfortable. They are honest and friendly. I will definitely go back there again. More

by love the camry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Chandler, Glenda Cole, Delmon Davis, Antoine Pyfrom, Christy Robinson, Tom Voizin

Report | Print
Nov 13, 2023

Serra Toyota of Decatur responded

Thank you for sharing your positive experience. We at Serra Toyota Decatur value integrity, and we're glad to know that our team made a solid first impression. We look forward to seeing you again.

November 07, 2023

Dealership Rating
Employee Rating

Serra Toyota is the best Toyota dealer in Alabama. the service department is exceptional. the deal was very fair. More

by jamesdcasey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Glenda Cole, Dwight Garrison, Antoine Pyfrom, Nic Raths, Green Davidson salesman, new cars

Report | Print
Nov 07, 2023

Serra Toyota of Decatur responded

We're grateful for your positive feedback. It’s good to hear that our service department at Serra Toyota Decatur stood out. Thank you, we appreciate your business.

October 22, 2023

Dealership Rating
Employee Rating

Advisor Kim is the best, reason I go there for service. Give her a score of 10 More

by Jd.cheek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
1
...
8
9
10
...
13

Dealership Inventory (254 Vehicles)

used 2024 Toyota Tundra car, priced at $41,500
2024 Toyota Tundra
used
Magnetic Gray Metallic exterior
Automatic
Rear-wheel Drive
$41,500
View Details
new 2026 Toyota 4Runner car, priced at $68,910
2026 Toyota 4Runner
new
Ice Cap exterior
Automatic
Four-wheel Drive
$68,910
View Details
used 2025 Nissan Versa car, priced at $17,900
2025 Nissan Versa
used
Super Black exterior
CVT
Front-wheel Drive
$17,900
View Details
new 2026 Toyota RAV4 car, priced at $44,688
2026 Toyota RAV4
new
Storm Cloud w/Black Roof exterior
Unknown
All-wheel Drive
$44,688
View Details
used 2026 Kia Carnival car, priced at $33,900
2026 Kia Carnival
used
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
$33,900
View Details
used 2025 Toyota Highlander car, priced at $44,900
2025 Toyota Highlander
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
$44,900
View Details
View All Inventory