Kim Tran
Kim Tran at eCarOne

Kim Tran | Page 16

Client Advisor

eCarOne

4400 W Plano Pkwy
Plano, TX 75093

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5.0
166 Reviews
5.0

166 Reviews

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166 Reviews of Kim Tran

June 22, 2023

Dealership Rating
Employee Rating

Recently purchased a super clean Luxury vehicle from eCarOne and want to brag up Johnny Tran and the team. It was smooth start to finish. They priced it right and made the car buying experience enjoya More

by TE
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Johnny Tran

June 18, 2023

Dealership Rating
Employee Rating

Ash was incredibly helpful and never applied any pressure like some other car dealerships. The no-haggle pricing guarantee (which was a fair market price) combined with the friendly attitude was a 180 from t More

by Araj721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ash Osman, Vinh Le , Elias Sahwani

June 10, 2023

Dealership Rating
Employee Rating

BUYER BEWARE! !! Plan to add-on $2000 for the dealer fee and UNAUTHORIZED add-ons! I got home to realize they took the liberty of adding $1525 for Permaplate paintl More

by REMA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Elias Sahwani

Jun 22, 2023

eCarOne responded

These are completely false allegations. At the time of purchase, you were fully aware of the dealer ad as well as the optional protection items that you decided to purchase. There were several documents that you signed for these purchases. You made comments to our finance team that you were glad your spouse was not with you because you really loved the car and they would not have approved of the added protection products that you purchased. We did offer you the option to return the vehicle if you were dissatisfied with your experience and purchase which you declined and asked us to send you a check for $2,000 for you to remove your negative reviews. We will not be extorted for reviews.

Apr 16, 2026

eCarOne responded

Thank you again for your feedback. We wanted to follow up as we have made a major update based directly on customer input. UPDATE: As of April 2026, eCarOne has officially adopted a new pricing model. The price you see online is now the price you pay. We listened to the concerns around dealer add-ons and made a change. All of the same benefits are still included, such as protection packages and enhancements, but they are now built directly into our competitive pricing with no additional charges or surprises. Our goal is to make the process as transparent and straightforward as possible from start to finish. We would truly appreciate the opportunity to earn your business again and invite you to check out our current inventory and experience the difference firsthand.

June 09, 2023

Dealership Rating
Employee Rating

Super sales associates - excellent communication with client - fast service they do everything for the buyer More

by SRM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

June 09, 2023

Dealership Rating
Employee Rating

Amazing service! !!! My sales rep went above and beyond to get me right, Kim Tran is amazing. If I could by 2 or 3 more cars right now I would. I’ll definitely be comi More

by Christian.poux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ash Osman

May 18, 2023

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Employee Rating

My first time done a car purchase by text with ecarone, Lawrence. She is so nice. More

by Xiaolong hao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 18, 2023

Dealership Rating
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Kim was very friendly. made a very nice and painless buying experience. Staff was very friendly too More

by thierryfabrice1
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Elias Sahwani

May 17, 2023

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Employee Rating

After months of searching for my dream car, I found my Lexus IS350 at eCarOne for the lowest price and mileage than any other dealership in TX. By far one of the easiest purchases ever, was in and out of More

by frodriguez
Recommend Dealer
Yes

April 14, 2023

Dealership Rating
Employee Rating

Loved my experience! What made my experience worthwhile was Kim Tran! She is the BEST! Anyone looking to buy a vehicle go to ecarone and ask for Kim. You won’t be disappo More

by FitQueen59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 05, 2023

Dealership Rating
Employee Rating

Kim was helpful, patient, attentive and supportive through the entire process. She made my experience a delightful one! Thank you Kim!!!!!! More

by TatianaBerry.tb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Sahwani

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