Kim Tran | Page 15

Kim gave us exceptional customer service from afar. Although we hadn’t purchased a car in a decade, Kim, with care, navigated us through the new process of obtaining a vehicle, even from a distance. Although we hadn’t purchased a car in a decade, Kim, with care, navigated us through the new process of obtaining a vehicle, even from a distance. Her consistent availability via text and careful explanation of the car, its condition, what to look for, and advice imbued us with ease and excitement. Ash patiently walked us through the warranty offerings and guided us to the best fit for our situation. The delivery was quick, merely days, and we are now enjoying our new to us car. Thank you, Kim!! More

Report | Print

My experience with eCarOne was just wonderful! ! I inquired about a car in their inventory initially through a car search app, and Kim Tran was on it from the get go!! She is highly knowledgeable i ! I inquired about a car in their inventory initially through a car search app, and Kim Tran was on it from the get go!! She is highly knowledgeable in all areas, from details about the car, itself, to warranty/purchasing options as well transport logistics. This was my first time buying a car entirely remote, which even included a trade, and Kim made the entire process a total breeze!! She was not only super responsive and informative, she was so warm and kind, it was like buying from my bestie! Elias in financing was also top notch! He clearly explained the the details of the warranty options I was interested in (even taking the time to call on his day off!), and went the extra mile in negotiating the final details. The car is just gorgeous!! It’s even better in person - of course it’s easy to love!! It’s Kim and Elias, as well as Angela and the entire team at eCarOne who truly made the difference, and made this an entirely personalized experience. I’m grateful for everyone’s hard work and dedication to customer service. It is clear the team is committed to making the right deal, and making it all happen in a snap!! Thank you so much for all that you do!! I’m one happy girl (with a bada$$ car!!)!! More

Report | Print

Kim was great! Made it fun and easy. Got the car detailed for me, too! E-Car one also made the process relatively quick and easy. Made it fun and easy. Got the car detailed for me, too! E-Car one also made the process relatively quick and easy. More

Report | Print

Kim Tran was an awesome sales executive. Very helpful with the process. eCarOne has a vast selection of premium automobiles. I’d buy another car from them. Very helpful with the process. eCarOne has a vast selection of premium automobiles. I’d buy another car from them. More

Report | Print

Kim was great! She was very knowledgeable and made us feel very comfortable in our car buying experience! You definitely see and feel the difference from your tradi She was very knowledgeable and made us feel very comfortable in our car buying experience! You definitely see and feel the difference from your traditional car dealerships! Thank you Kim! More

Report | Print

Recently purchased a super clean Luxury vehicle from eCarOne and want to brag up Johnny Tran and the team. It was smooth start to finish. They priced it right and made the car buying experience enjoya eCarOne and want to brag up Johnny Tran and the team. It was smooth start to finish. They priced it right and made the car buying experience enjoyable. Highly recommend this dealer! More

Report | Print

Ash was incredibly helpful and never applied any pressure like some other car dealerships. The no-haggle pricing guarantee (which was a fair market price) combined with the friendly attitude was a 180 from t like some other car dealerships. The no-haggle pricing guarantee (which was a fair market price) combined with the friendly attitude was a 180 from the typical car buying experience. More

Report | Print

BUYER BEWARE! !! Plan to add-on $2000 for the dealer fee and UNAUTHORIZED add-ons! I got home to realize they took the liberty of adding $1525 for Permaplate paintl !! Plan to add-on $2000 for the dealer fee and UNAUTHORIZED add-ons! I got home to realize they took the liberty of adding $1525 for Permaplate paintless dent repair and the Appearance Protection plan. Read your financing paperwork carefully BEFORE you leave. Also, don’t expect new car dealership salesmanship. More

Report | Print

Super sales associates - excellent communication with client - fast service they do everything for the buyer client - fast service they do everything for the buyer More

Report | Print

Amazing service! !!! My sales rep went above and beyond to get me right, Kim Tran is amazing. If I could by 2 or 3 more cars right now I would. I’ll definitely be comi !!! My sales rep went above and beyond to get me right, Kim Tran is amazing. If I could by 2 or 3 more cars right now I would. I’ll definitely be coming back More

Report | Print