Kim Tran | Page 3

The sales process is just slow! Speed it up and it will make many of us happier. Speed it up and it will make many of us happier. More

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Trevor was very helpful! He answered all my questions with a smile. Trevor never made me feel as if I was asking too many questions. Provided ride car service to pick me up a He answered all my questions with a smile. Trevor never made me feel as if I was asking too many questions. Provided ride car service to pick me up all the way from forney! Which was greatly appreciated. I will use ECarOne going forward! More

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This was one of most pleasant experience that I have ever had purchasing a vehicle. The process was simple and no hassle all questions or concerns were answered in a timely manner. Once arriving to the deale had purchasing a vehicle. The process was simple and no hassle all questions or concerns were answered in a timely manner. Once arriving to the dealership everyone was nice and cordial and the total process took about two hours More

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A Truly Exceptional Buying Experience at eCarOne! A few months ago, I took my in-laws to purchase a BMW X1 from eCarOne, and they had a wonderful buying experience with Ben and Ash in Finance. Bas A few months ago, I took my in-laws to purchase a BMW X1 from eCarOne, and they had a wonderful buying experience with Ben and Ash in Finance. Based on that, I didn’t hesitate to reach out again when I found a Tesla Model 3 Performance on their lot this week and once again, eCarOne exceeded all expectations. From the moment I sent my inquiry, Kim Tran reached out promptly with a quote for both my trade-in and the Tesla. She made the process incredibly smooth and transparent. When I arrived for the test drive, Kim took the time to explain everything I needed to know about driving my first Tesla and even let me take the car out on my own something that really allowed me to experience the vehicle comfortably. Afterward, we reviewed the numbers together and easily came to a fair agreement. I then had the pleasure of meeting Ash in Finance once again, and just like before, he was absolutely amazing. He patiently walked me through all of the available protection packages, such as GAP and extended warranties, and helped customize them to fit exactly what I needed. On top of that, Ash went above and beyond by not only matching but beating my outside financing offer more than once, making it a no-brainer to finance directly through eCarOne. His professionalism, patience, and attention to detail truly made the experience seamless and enjoyable. Finally, I met Rosa, who helped with all of the paperwork. She was friendly, patient, and took her time explaining every document clearly, making the final steps of the process stress-free. Overall, thank you Kim, Ash, and Rosa for providing such a smooth, honest, and enjoyable car-buying experience. eCarOne continues to set the bar high when it comes to customer service and transparency. I highly recommend them to anyone looking for their next vehicle you’ll be in great hands! More

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Kim is amazing. She made my Audi Q7 purchase easy and fun experience. Will definitely recommend this car dealer to my friends and my future car buying. She made my Audi Q7 purchase easy and fun experience. Will definitely recommend this car dealer to my friends and my future car buying. More

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Great working with Kim, provided enough info, was available when needed, answered any question I had. available when needed, answered any question I had. More

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Kim was great to work with. She had been looking for the perfect model X for me for a few months and we finally found it. I was so impressed with her knowledge, experience, expe She had been looking for the perfect model X for me for a few months and we finally found it. I was so impressed with her knowledge, experience, expertise, and communication. I would recommend ECarOne and Kim all day long and was so impressed with the seamlessness of the transaction and so excited about my new car! More

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Kim was fantastic! She worked very hard to get me the best deal with the highest possible trade-in value so I could get approval with such a large gap hanging over my h She worked very hard to get me the best deal with the highest possible trade-in value so I could get approval with such a large gap hanging over my head. It took a while and a lot of work on her end (as well as the support from the finance team!) and I appreciate everyone caring so much without much wiggle room for incentive. I LOVE my new car. Thanks, Kim!!! More

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Great communication and fast and efficient process, both for the purchase as well as trade-in. I would absolutely return to eCarOne for my next vehicle. for the purchase as well as trade-in. I would absolutely return to eCarOne for my next vehicle. More

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Kim was extremely professional and prepared from the first time I called. If she didn’t already have an answer to my question she was able to obtain the answer for me very quickly. When I showed up fo first time I called. If she didn’t already have an answer to my question she was able to obtain the answer for me very quickly. When I showed up for my appointment, both cars I wanted to test were ready for me. More

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