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Kim Wolfram
Refer Me
974 Reviews
I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222
Read moreDealership Experience
15 yrs, 4 mos
Industry Experience
38 yrs, 3 mos
974 Reviews
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974 Reviews of Kim Wolfram
October 06, 2021
I am semi disabled and Kim Wolfram always makes my visit as physically easy and comfortable as she can for me. I really appreciate her thoughtfulness. Klaben's service is top notch and provides a clean an as physically easy and comfortable as she can for me. I really appreciate her thoughtfulness. Klaben's service is top notch and provides a clean and safe waiting room where I can wait for my car to be finished. More
by SHIAREMPRESS
Verified Customer
Helpful 
September 29, 2021
Fantastic People, Incredible Service, Great prices!I Fantastic People, Incredible Service, Great prices! I have purchased two dozen vehicles at klaben Ford over the last 30 years and, have been happy wi Fantastic People, Incredible Service, Great prices! I have purchased two dozen vehicles at klaben Ford over the last 30 years and, have been happy with every purchase. Keep up the good work Ladies and Gentleman, you are the example all other Dealers should follow! More
by ccsckent
Other Employees Tagged: Steve Perkins, Wayne Smith , Terry Colbert, Xavier Platek
September 02, 2021
Excellent service, good diagnosis of mechanical problems and swift repairs. The repairs were covered under the extra warranty I purchased when I purchased the vehicle. I was pleased with the service! and swift repairs. The repairs were covered under the extra warranty I purchased when I purchased the vehicle. I was pleased with the service! More
by VERNON3
August 31, 2021
Kim has been our service rep for over 16 years, we have Kim has been our service rep for over 16 years, we have always been more than happy with her and the entire service experience all these years, Kim has been our service rep for over 16 years, we have always been more than happy with her and the entire service experience all these years, More
by BUCKEYEAL
August 25, 2021
Klaben Ford Service Advisors show teamwork. When my regular service advisor, Kim, was backed up a bit when I arrived for service, Brandon checked me in so I didn’t have to wait at all. Nice way to do b regular service advisor, Kim, was backed up a bit when I arrived for service, Brandon checked me in so I didn’t have to wait at all. Nice way to do business. More
by NEWPORTPAT
Other Employees Tagged: Brandon Pritchett
August 13, 2021
Always efficient, always professional, always proficient, always friendly!!! I had a bird's nest under the hood and Kim made sure technicians were careful to keep it unharmed until I got home. Then Kim always friendly!!! I had a bird's nest under the hood and Kim made sure technicians were careful to keep it unharmed until I got home. Then Kim got a male co-worker to restore my ability to read texts on screen while driving. More
by Traveler
Other Employees Tagged: I don't remember the name of the man who restored my ability to read text messages.
August 12, 2021
Employees are the best. Service is very professional. Quality and job one. There is nothing else to say, why need 25 words and not six or eight, Quality and job one. There is nothing else to say, why need 25 words and not six or eight, More
by Ned
Other Employees Tagged: Mona Crooks
August 09, 2021
Normally we have had no issues. Came in for a 15,000 mile maintenance and and a check on transmission. Dropped truck off on Monday, didn't get it back until late on Wednesday. Would have like to been kept u maintenance and and a check on transmission. Dropped truck off on Monday, didn't get it back until late on Wednesday. Would have like to been kept up to date. Seemed like we were put on back burner since we were not waiting for the vehicle. Whomever worked on the transmission did a good job, I just think there was a breakdown of communications. I should not have had to call in for status More
by grwalukas
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