Kim Wolfram
Kim Wolfram at Klaben Ford Lincoln
Refer Me

Kim Wolfram | Page 32

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
971 Reviews

I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222

Dealership Experience

15 yrs, 4 mos

Industry Experience

38 yrs, 3 mos

5.0

971 Reviews

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971 Reviews of Kim Wolfram

July 31, 2021

Dealership Rating
Employee Rating

Kim as usual was very professional and helpful. She was thorough in the check in process, looked for all discounts available and advised me of the approximate time I would be waiting More

by Chris W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 18, 2021

Klaben Ford Lincoln responded

Hi Chris, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 30, 2021

Dealership Rating
Employee Rating

I always use the valet service. It is a convenient service for me. Works smoothly! Loaners are always clean and smoke free. KIM Wolfram always keeps me updated and lets me know when my car is being r More

by FSYLVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 13, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear our Staff took such great care of you! We hope to see you here again!

July 29, 2021

Dealership Rating
Employee Rating

Had my truck in for repair to back panel and light. The job was completed a day earlier than mentioned and is absolutely awesome! Can’t see where original paint begins and ends! Brandon BRINKO and the en More

by patty111
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Bradford , Brandon Brinko

Aug 13, 2021

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Feel free to reach out to us if you need anything. Have a wonderful day.

July 28, 2021

Dealership Rating
Employee Rating

Kim Wolfram is one of the best services person I ever met she is not only a great services person but she is also a good person that I can say has become a good friend over the years. More

by Kimmiddaugh24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 26, 2021

Dealership Rating
Employee Rating

Kim is always so courteous and helpful. I always feel she is taking care of any concerns I may have and is checking on services I may need to have. More

by BUCKEYEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 24, 2021

Dealership Rating
Employee Rating

Very pleased with the service It was completed on time and done Satisfactorily. It was completed within the time that I was told it would be done and was updated as necessary. More

by KENDUGBET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 26, 2021

Klaben Ford Lincoln responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2021

Dealership Rating
Employee Rating

I use Klaben for all of my automotive needs, whether it's a new purchase or maintenance. They always take care of me. Kim is the best! More

by munsongta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Moyers

Jul 25, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 18, 2021

Dealership Rating
Employee Rating

First I would like to say how informed, helpful and considerate Nate Bryant my salesman has been , he is an asset to your business. The building and the grounds are always clean tidy and neat and every More

by Tomale070966
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen , Nate Bryant

Jul 22, 2021

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nate here at Klaben Ford! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

July 17, 2021

Dealership Rating
Employee Rating

Klaben serviced both my cars on Saturday morning. I needed both cars serviced and Kim helped me out. They also washed both cars. Kim and the team really helped us out More

by JOEHEPLER727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Terry Baughman

Jul 22, 2021

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kim here at Klaben Ford! We hope to be of service to you again! Take care!

July 16, 2021

Dealership Rating
Employee Rating

I have been a customer of Klaben Ford since 2011 because I love the family atmosphere and the staff are always so friendly and helpful More

by MARYG58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 22, 2021

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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