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Kim Wolfram
Kim Wolfram at Klaben Ford Lincoln
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Kim Wolfram | Page 30

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
972 Reviews

I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222

Dealership Experience

15 yrs, 3 mos

Industry Experience

38 yrs, 2 mos

5.0

972 Reviews

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972 Reviews of Kim Wolfram

November 08, 2021

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Employee Rating

The service staff is awesome. They went above and beyond my expectations. They even arranged my rental car. More

by JGLENDENNING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Nov 09, 2021

Klaben Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Have a great day!

November 02, 2021

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Service personnel was courteous and explained the steps to my service experience. Made the process proceed effortless. More

by owens9782
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Nov 03, 2021

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 29, 2021

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Employee Rating

Excellent experience at Klaben for my 30,000 mile check up. We dealt with Kim who kept me up to date while the auto was being serviced More

by bfreeman17239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 31, 2021

Klaben Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 23, 2021

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Employee Rating

Amazing. Accommodating. Wouldn’t take my car anywhere else. Thank You for your professional service. More

by Mariedean1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe French

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Oct 25, 2021

Klaben Ford Lincoln responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2021

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Employee Rating

I have been happy with the service at Klabens, and Kim who works in the service dept. has been great. The Sales team has also been so easy and friendly to help me out. Thank You, Marge More

by MARGE05B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 22, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 13, 2021

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Employee Rating

Klaben is an outstanding organization. The professionalism and customer service is second to none.Thanks More

by dmissimi3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben, Jennifer Bowen, Louis Polos , Andy Bellian, Tim Casto

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October 11, 2021

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Kim Wolfram is always extremely professional and helpful every time I have needed service. She always seems happy to go the extra mile for me whenever I need anything. Frankly, she and the entire Service De More

by dmerleno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 13, 2021

Klaben Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with Kim! Please let us know if there is ever anything else we can do for you! Safe travels!

October 10, 2021

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Employee Rating

Our service advisor is always pleasant and seems to be really interested to make sure our car is serviced according to our needs. The mechanical work is always done properly. Good job! More

by VICLAVRISIUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 11, 2021

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 06, 2021

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Employee Rating

I am semi disabled and Kim Wolfram always makes my visit as physically easy and comfortable as she can for me. I really appreciate her thoughtfulness. Klaben's service is top notch and provides a clean an More

by SHIAREMPRESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 07, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 06, 2021

Dealership Rating
Employee Rating

Job done well. Did what was needed within cost estimate. Showed appreciation for their customer. More

by WLOHAN
Recommend Dealer
Yes
Helpful
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Oct 07, 2021

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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