Kimali Ricketts

I wish this dealership had a coffee machine and/or water and popcorn and/or snacks. and popcorn and/or snacks. More

Helpful 0

Report | Print

These guys are great! I normally hate going to dealers cause they waste your time and take your money. But these guys helped me via text and phone and email to help the m I normally hate going to dealers cause they waste your time and take your money. But these guys helped me via text and phone and email to help the majority of the paperwork to finish before I ever got there. Then they gave me an amazing price on the car too. Love these guys!! More

Helpful 0

Report | Print

The worst place in America to buy a car. . I bought a pre-owned certified.. with full of problems.. like the modem for ford pass not working.. the horn defective.. the rims bents.. tires no . I bought a pre-owned certified.. with full of problems.. like the modem for ford pass not working.. the horn defective.. the rims bents.. tires no good . 3 days after I got the car. Had to take it to service. And now is 47 days and went 2 times for service and the manager say is not his problem. That I have to fix and pay out of pocket cuz warranty. Blah blah blah.. is the worst place to get help after u buy your car. Dont buy your car here. Recommend. More

Helpful 1

Report | Print

Running a bait & switch dealership, advertise MSRP prices online, show up want $3k over. Waste your time elsewhere. online, show up want $3k over. Waste your time elsewhere. More

Helpful 1

Report | Print

This guy is unreliable and cannot be trusted! Back in September 2020, I had cosigned on a car loan for my son. We purchased a service protection plan at his recommendation. My son moved away and the se September 2020, I had cosigned on a car loan for my son. We purchased a service protection plan at his recommendation. My son moved away and the service plan was no longer necessary since it was only honored at the Kia service department in Clifton, NJ. I quickly contacted this man both by phone and left him several messages in regards to cancelling the service agreement. I also emailed him too. He never returned my calls nor responded to my emails. I kept calling and finally got to talk to him. He told me the policy can be cancelled and that the amount will be credited towards the balance of the car loan. He assured me that he would take care of it. I didn't hear from again. As a result, I drove to his office in Clifton ,NJ, and met with him. He reassured me again that he will take of the issue and proceeded to complete some paperwork in my presence supposedly to cancel the policy and initiate the credit towards the car loan balance. It has been 7 months now, he still hasn't taken care of it! My calls and emails have been disregarded. The bank who financed the car loan confirmed that they have not heard from him either. Be careful dealing with this man. He is unprofessional and cannot be trusted! He doesn't even deserve a 1 star rating. I only chose 1 star because I had to choose a rating. I am totally disappointed and upset! More

Helpful 0

Report | Print

Mario and Troy were awesome. Great customer service. Quick, friendly and efficient dealership. Very excited to be driving home with my new 2021 Ford Explorer. Quick, friendly and efficient dealership. Very excited to be driving home with my new 2021 Ford Explorer. More

Helpful 0

Report | Print

Very professional and honest. Jonathan knew exactly what I was looking for and made sure he got me in the truck I wanted. Would highly recommend Fette Ford over any other Ford dealer. So happy with my purch I was looking for and made sure he got me in the truck I wanted. Would highly recommend Fette Ford over any other Ford dealer. So happy with my purchase and the service we received. More

Helpful 0

Report | Print

Our sales advisor, Ray, as amazing! He went above and beyond to meet our needs and seemed extremely knowledgeable. This dealer and the sales person will be my pick for our next ford purchase. Highly sati beyond to meet our needs and seemed extremely knowledgeable. This dealer and the sales person will be my pick for our next ford purchase. Highly satisfied and happy with our purchase. More

Helpful 0

Report | Print

Mario was super helpful, accommodating and patient in meeting our needs. He stayed in constant contact and made it an overall pleasurable experience considering what we were trying to accomplish meeting our needs. He stayed in constant contact and made it an overall pleasurable experience considering what we were trying to accomplish More

Helpful 0

Report | Print

Great experience. Very helpful and efficient.Very Great experience. Very helpful and efficient. Very accommodating considering we drove from Long Island. Would recommend to anyone buying a certified Great experience. Very helpful and efficient. Very accommodating considering we drove from Long Island. Would recommend to anyone buying a certified pre owned vehicle. Thank you More

Helpful 0

Report | Print