Kirsten Smith

I had ordered a full set of tires 3 days prior to my appointment. I was inflating 3 of my tires daily before leaving the house so this was important and i only get 1 day a week to take care of these iss appointment. I was inflating 3 of my tires daily before leaving the house so this was important and i only get 1 day a week to take care of these issues. On the day, the staff said someone had failed to order my tires and they only had the more expensive brand in stock. Before I could make a decision, the sales staff offered me the much more expensive brand at the original lower quoted price. We are all human, someone made a mistake and the dealership was prepared to do the right thing to keep my custom. This shows a hig level of integrity and the reason why I will keep my patronage with Jimmy Britt. More

by TEAMRENOUF Verified Customer Verified Customer

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Service light was not addressed on the last two service visits at. the dealership within the last month. visits at. the dealership within the last month. More

by CSLAUGHTER08 Verified Customer Verified Customer

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Service requested was not performed in time agreed. Took my vehicle back and hour after the agreed time. Took my vehicle back and hour after the agreed time. More

by RAMSY78 Verified Customer Verified Customer

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Professional service and caring individuals. Clean and useable waiting area. GREAT job!! Kirsten did a fantastic job. Clean and useable waiting area. GREAT job!! Kirsten did a fantastic job. More

by FRANKTIMMONS1229 Verified Customer Verified Customer

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Standard oil change was really easy. Took them an hour and a half past my appointment time for my car to be ready, which is normal wait time. Staff very friendly. Took them an hour and a half past my appointment time for my car to be ready, which is normal wait time. Staff very friendly. More

by MANDY8417 Verified Customer Verified Customer

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Very kind and professional in selling the car to customers. Work very good and fast about taking the right step on how to purchase a car. Work very hard and silent. customers. Work very good and fast about taking the right step on how to purchase a car. Work very hard and silent. More

by SERENASMITH958 Verified Customer Verified Customer

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She took care of everything and kept me informed. She was very nice and pleasant She was very nice and pleasant More

by JEFF@THESHELLAGENCY.COM Verified Customer Verified Customer

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I just would like to thank jimmy britt in Statesboro and their staff for a job well done.. The service was fast and the staff was very friendly and knowledgeable. their staff for a job well done.. The service was fast and the staff was very friendly and knowledgeable. More

by JT83 Verified Customer Verified Customer

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The service department has drastically improved in the last 3 months! The service advisors actually care about their customers and communicate! Highly satisfied with the service on my vehicle and will be last 3 months! The service advisors actually care about their customers and communicate! Highly satisfied with the service on my vehicle and will be returning! More

by KIRSTENSMITH2010 Verified Customer Verified Customer

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I am very pleased with the staff and the service! They listened to my concerns and found the problem and had a solution quickly. Had everything set up so I didn’t did not have to waste time. And they They listened to my concerns and found the problem and had a solution quickly. Had everything set up so I didn’t did not have to waste time. And they took the time to explain what was going on , not just leave you in the dark. More

by JT83 Verified Customer Verified Customer

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