Kirsten Smith

When I called I had no idea of the outcome but when I tell you they pulled through and made ya girl happy 😃 I was pure amazed at their amount of effort they put forth and in a timely manner! They did ab tell you they pulled through and made ya girl happy 😃 I was pure amazed at their amount of effort they put forth and in a timely manner! They did absolutely amazing and I will always choose them first!!!! Thx and keep up the awesome work More

by kimberlyvictoria5757 Verified Customer Verified Customer

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Kirsten was great and very friendly and so was Ali. I would definitely come back. Thank you very much. I would definitely come back. Thank you very much. More

by jheyson94 Verified Customer Verified Customer

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I needed a key fob in less than 12 hours for my Jeep and was able to get scheduled quickly. was able to get scheduled quickly. More

by EHENRY6 Verified Customer Verified Customer

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Kristen Smith was very perfectional and seem to do her job very well was polite and helpful other employees I met were also very nice. I would definitely recommend the dealership to all my friends and w job very well was polite and helpful other employees I met were also very nice. I would definitely recommend the dealership to all my friends and will continue my service there. Thank You, Mary Kirkland More

by RKIRKLAND Verified Customer Verified Customer

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Water pump defective as per the mechanics. Just a weird noise and they replaced the water pump. I am losing my coolant since that day. Two week ago. I was also dripping some oil, not much icy Just a weird noise and they replaced the water pump. I am losing my coolant since that day. Two week ago. I was also dripping some oil, not much icy but very visible from under. They didn’t notice. Was expecting recommendations to fix but nothing. I figured they tied up a simple fix but nothing. Still dripping. Disappointed since my frost times were very satisfactory. Some employees in the service department should always be very nice just as much as a salesman that want to sell you a vehicle. My opinion. More

by GRPLANTE Verified Customer Verified Customer

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Great service as usual. Went above and beyond to make sure I was taken care of. Went above and beyond to make sure I was taken care of. More

by JOHNBPOWELL2012 Verified Customer Verified Customer

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I had ordered a full set of tires 3 days prior to my appointment. I was inflating 3 of my tires daily before leaving the house so this was important and i only get 1 day a week to take care of these iss appointment. I was inflating 3 of my tires daily before leaving the house so this was important and i only get 1 day a week to take care of these issues. On the day, the staff said someone had failed to order my tires and they only had the more expensive brand in stock. Before I could make a decision, the sales staff offered me the much more expensive brand at the original lower quoted price. We are all human, someone made a mistake and the dealership was prepared to do the right thing to keep my custom. This shows a hig level of integrity and the reason why I will keep my patronage with Jimmy Britt. More

by TEAMRENOUF Verified Customer Verified Customer

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Service light was not addressed on the last two service visits at. the dealership within the last month. visits at. the dealership within the last month. More

by CSLAUGHTER08 Verified Customer Verified Customer

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Service requested was not performed in time agreed. Took my vehicle back and hour after the agreed time. Took my vehicle back and hour after the agreed time. More

by RAMSY78 Verified Customer Verified Customer

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Professional service and caring individuals. Clean and useable waiting area. GREAT job!! Kirsten did a fantastic job. Clean and useable waiting area. GREAT job!! Kirsten did a fantastic job. More

by FRANKTIMMONS1229 Verified Customer Verified Customer

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