Kirsten Smith
Kirsten Smith at Jimmy Britt Chrysler Jeep Dodge RAM

Kirsten Smith

Service Advisor

Jimmy Britt Chrysler Jeep Dodge RAM

12114 US-301
Statesboro, GA 30458

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4.8
9 Reviews

I was born and raised in Bulloch county and started in the automotive business in 2022! I have 3 children and they are my world! I worked at Toyota for a little over 3 years and have just recently moved to Jimmy Britt. I am so excited to see what this new culture has to offer and I am happy to help in anyway I can!

Dealership Experience

3 mos

Industry Experience

4 yrs, 6 mos

Specialties & Trainings

Toyota certified

Chrysler, Dodge, Jeep and RAM certified

4.8

9 Reviews

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9 Reviews of Kirsten Smith

July 24, 2026

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Employee Rating

I had an APPOINTMENT at 12:10 for an oil change on my 2007 Dodge Ram pickup. I arrived at 12:00. When greeted by the service center worker (I assume that was Kristen), I asked how long the service would More

by MITCH.KINCAID
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Recommend Dealer
No

July 23, 2026

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Great service, as usual. Donna is always helpful and keeps us up to date on progress! More

by JANEAVON33
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Recommend Dealer
Yes

Other Employees Tagged: Leon Green, Alex Keith , Donna

July 17, 2026

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Recall inspection for the Wrangler was completed. Results were provided as promised. Great follow-up by Kirsten! More

by JOHNNYJONES1212
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Recommend Dealer
Yes
Jul 18, 2026

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

July 10, 2026

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Didn’t think it would take this long! Truck engine light came back on when we got home More

by GPKIM1121
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Recommend Dealer
No

Other Employees Tagged: Leon Green, Alex Keith

Jul 12, 2026

Jimmy Britt Chrysler Jeep Dodge RAM responded

This sounds as if we didn't do the job right the first time. Please email me your contact information so I can have this addressed, joe@jimmybrittauto.com

July 08, 2026

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BEST SERVICE DEPT EVER! !!! THE STAFF WAS FRIENDLY AND VERY FAST AND EXCEEDED ALL OF MY EXPECTATIONS!!! More

by T.WARREN
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Recommend Dealer
Yes
Jul 13, 2026

Jimmy Britt Chrysler Jeep Dodge RAM responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jimmy Britt Chrysler Dodge Jeep Ram and we hope to see you again soon!

June 16, 2026

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The car was towed in on Monday. They looked at it on Thursday. They figured out it was a loose battery cable but charged $229. Kind of ridiculous. More

by DANAMARKSANDERS
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Recommend Dealer
Yes
Jun 17, 2026

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello Dana - we're very sorry we were not able to get to your vehicle as quickly as we all would have liked since it was a spur of the moment arrival. While I know you had not brought it back to us since purchasing your vehicle, we were pleased you chose use to repair it when it needed it. Granted, when it was towed in, we didn't have it on the schedule, but immediately added it into our repair queue. (We understand you had work done somewhere else and your vehicle started shutting off so we wanted to do our best to get it right for you.) Please know the work performed was just a little more than a loose battery cable. When we got it into the shop, we found corrosion pads on the battery were not allowing the terminals to stay tight and was jolting loose causing the vehicle to shut off. We removed and replaced the corrosion pads, tested the battery and recharged the battery. We scanned and ran health check on the vehicle to verify everything. Then we test drove the vehicle to verify repair. The only thing you were charged was our standard diagnosis fee and the shop supplies. Please let us know if everything is working on your vehicle now, and we hope to see you back for your next maintenance. We will do our best to be speedier next time.

June 16, 2026

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Great service friendly people. Have found my place to take my cars for repairs or maintence More

by NJWOODS1956
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Recommend Dealer
Yes
Jun 20, 2026

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2026

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Very helpful and informative. They accommodated me for my disability and service on my jeep was handled expeditiously. More

by RAM102184
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Recommend Dealer
Yes

Other Employees Tagged: Leon Green

Jun 01, 2026

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2026

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Employee Rating

Very happy. Daniel and others did a good job on helping us get this done Thank you More

by JOHN@AMERICANCREMATORY.COM
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Recommend Dealer
Yes
Jun 01, 2026

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jimmy Britt Chrysler Dodge Jeep Ram. Feel free to reach out to us if you need anything. Have a wonderful day.

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