Kirstie Crook
Kirstie Crook at Lou Fusz Kia

Kirstie Crook | Page 15

Sales

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.9
149 Reviews
4.9

149 Reviews

Write a Review

Dealership Experience

4 yrs, 9 mos

Industry Experience

4 yrs, 9 mos

Languages Spoken

English English

149 Reviews of Kirstie Crook

May 21, 2021

Dealership Rating
Employee Rating

Easiest car buying experience ever! Every one was friendly and a joy to work with. Kirstie, Ryan and Joe thank you for making this surprise purchase for my husband so easy! More

by jds7327
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard , Ryan,Humphrey

Jun 04, 2021

Lou Fusz Kia responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

April 28, 2021

Dealership Rating
Employee Rating

They were very easy to deal with from Kirstie who started the process by texting and emailing, to Shelby my sales consultant to Joe Shepard who went over the financing with me. Shelby was also very helpful More

by pswanger
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard , Shelby Warren

May 05, 2021

Lou Fusz Kia responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

April 06, 2021

Dealership Rating
Employee Rating

This is the third car we've bought from Lou Fusz and as always we couldn't be more pleased. Our salesman Larry was first rate. We purchased a 2015 Sorento for my wife some years ago but I was still driving More

by mllrdprd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Larry Haywood

Apr 13, 2021

Lou Fusz Kia responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

February 26, 2021

Dealership Rating
Employee Rating

Got my very first brand new car. They answered all my questions and I left with a car I have high hopes will last me a good long time. More

by mandiimorbid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Cody, Nichole Medsker, Ryan Humphrey

Mar 10, 2021

Lou Fusz Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

November 10, 2020

Dealership Rating
Employee Rating

Was very easy process and the paperwork went very quick. everyone was really nice and helpful. found the car on the internet and the sales team was great, no pressure and I was able to get the car the day i More

by woelbling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Lou Fusz Kia responded

We are so honored to have you as a valued customer! Thank you for the great rating.

April 24, 2020

Dealership Rating
Employee Rating

Lou Fusz Kia was a great experience. Everyone was very helpful and nice. Joe has financed a few of my cars and he is a great guy. Always happy and helpful. More

by ReneHertweck
Recommend Dealer
Yes
May 20, 2020

Lou Fusz Kia responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

April 15, 2020

Dealership Rating
Employee Rating

I had a wonderful experience and everyone was friendly and helpful! I was in and out in less than 2 hours and left with the perfect Telluride!! More

by Angie.Sievers
Recommend Dealer
Yes

Other Employees Tagged: Michael Wands , Nichole Medsker, Macey Oates

May 20, 2020

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

January 18, 2020

Dealership Rating
Employee Rating

I had a great experience buying my car here. No up sale. No bait and switch. Up front about everything I asked about. Definitely will be buying my next car here. More

by ALESHAHOENER
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws, Michael Wands , Nichole Medsker

Feb 24, 2020

Lou Fusz Kia responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

January 01, 2020

Dealership Rating
Employee Rating

Trustworthy Lou Fusz Kia service center employees are friendly, but more importantly they are trustworthy. They don’t mislead you or try to sell you something you More

by RSFAIN61389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

Feb 24, 2020

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

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