Kirstie Crook
Kirstie Crook at Lou Fusz Kia

Kirstie Crook | Page 16

Sales

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.9
201 Reviews
4.9

201 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

201 Reviews of Kirstie Crook

November 25, 2022

Dealership Rating
Employee Rating

Kirstie was great! Very helpful, patient, friendly, and knowledgeable! I could not have asked for a better, quicker, or better experience! More

by ericasieger419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard

Nov 25, 2022

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

November 22, 2022

Dealership Rating
Employee Rating

Kirstie was awesome during my entire process. She explained the car information and set up well. I would recommend everyone to work with her on their next purchase More

by klynnssallas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal Cody

Nov 23, 2022

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

November 11, 2022

Dealership Rating
Employee Rating

Loved our experience. Our sales rep was extremely nice, and very patient with us. Thanks More

by mpollard-holmes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal Cody, Nichole Medsker

Nov 14, 2022

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

October 26, 2022

Dealership Rating
Employee Rating

I have been told 3 different things on different occasions, regarding my car. Communication is unclear on what is covered under the warranty and what’s not. Each time I go in for an oil change I get More

by Sonya.williams85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 28, 2022

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

October 21, 2022

Dealership Rating
Employee Rating

The dealership doesn’t charge more than MSRP for their new cars. The salesmen and saleswomen guided me through the process swiftly and kindly. More

by asher
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Curtis Laws

Oct 24, 2022

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

October 21, 2022

Dealership Rating
Employee Rating

Kirstie was extremely easy to work with. She made the process easy and efficient and was a pleasure to work with. More

by celsicowan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard

Oct 24, 2022

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

October 14, 2022

Dealership Rating
Employee Rating

Lou Fusz was great! Kirstie is amazing, best experience I have had at a dealership. More

by nakya.k.6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard

Oct 17, 2022

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again! Please let us know how we can give you a five-star experience next time!

October 14, 2022

Dealership Rating
Employee Rating

Kirstie was Outstanding! ! And Joe was also Great!! No High Pressure, EXTREMELY easy to work with, responsive and overall, a Joy to work with!! And we ESPECIALLY apprec More

by cjmiget
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard

Oct 14, 2022

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

October 12, 2022

Dealership Rating
Employee Rating

Robert helped me find this car and he did a stellar job. He was knowledgeable about how the car ran and what to expect as a new owner of a 2022. I would highly recommend him to anyone. More

by Tijowed
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard

Oct 14, 2022

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

October 05, 2022

Dealership Rating
Employee Rating

The service from Kirstie was amazing! We have been looking for a new Sorento for months and she let us know as soon as one hit the lot and we got one and loved it! The whole process was s More

by kswanson0910
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Cody

Oct 07, 2022

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

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