200 Reviews
Write a ReviewDealership Experience
6 yrs, 10 mos
Industry Experience
6 yrs, 10 mos
Languages Spoken
English
200 Reviews of Kirstie Crook
November 22, 2022
Kirstie was awesome during my entire process. She explained the car information and set up well. I would recommend everyone to work with her on their next purchase She explained the car information and set up well. I would recommend everyone to work with her on their next purchase More
Other Employees Tagged: Crystal Cody
October 26, 2022
I have been told 3 different things on different occasions, regarding my car. Communication is unclear on what is covered under the warranty and what’s not. Each time I go in for an oil change I get occasions, regarding my car. Communication is unclear on what is covered under the warranty and what’s not. Each time I go in for an oil change I get a summary of at least $500-$600 in work that needs to be done. Very frustrating. More
October 21, 2022
The dealership doesn’t charge more than MSRP for their new cars. The salesmen and saleswomen guided me through the process swiftly and kindly. new cars. The salesmen and saleswomen guided me through the process swiftly and kindly. More
Other Employees Tagged: Joe Shepard, Curtis Laws
October 21, 2022
Kirstie was extremely easy to work with. She made the process easy and efficient and was a pleasure to work with. She made the process easy and efficient and was a pleasure to work with. More
Other Employees Tagged: Joe Shepard
October 14, 2022
Lou Fusz was great! Kirstie is amazing, best experience I have had at a dealership. Kirstie is amazing, best experience I have had at a dealership. More
Other Employees Tagged: Joe Shepard
October 14, 2022
Kirstie was Outstanding! ! And Joe was also Great!! No High Pressure, EXTREMELY easy to work with, responsive and overall, a Joy to work with!! And we ESPECIALLY apprec ! And Joe was also Great!! No High Pressure, EXTREMELY easy to work with, responsive and overall, a Joy to work with!! And we ESPECIALLY appreciated the fact that Lou Fusz is NOT choosing to take advantage of the crazy car market by charging over MSRP!! While other Kia and competitor dealerships are charging several thousand over MSRP, Lou Fusz is treating customers with RESPECT in these tough financial times, by keeping their prices at MSRP. Thank You for That!! Overall, Thanks to Kirstie, Joe and Lou Fusz for making this the best car-buying experience we've had in over 30 years of marriage!!! We will definitely tell many-others about our great experience! John Miget More
Other Employees Tagged: Joe Shepard
October 12, 2022
Robert helped me find this car and he did a stellar job. He was knowledgeable about how the car ran and what to expect as a new owner of a 2022. I would highly recommend him to anyone. He was knowledgeable about how the car ran and what to expect as a new owner of a 2022. I would highly recommend him to anyone. More
Other Employees Tagged: Joe Shepard
October 05, 2022
The service from Kirstie was amazing! We have been looking for a new Sorento for months and she let us know as soon as one hit the lot and we got one and loved it! The whole process was s We have been looking for a new Sorento for months and she let us know as soon as one hit the lot and we got one and loved it! The whole process was smooth and would recommend her to everyone who is looking for a car! More
Other Employees Tagged: Crystal Cody
October 04, 2022
This is my second time purchasing though Lou Fusz. I worked with Kirstie as my sales associate who was excellent at helping me navigate the current market and getting me into a car that’s just right f I worked with Kirstie as my sales associate who was excellent at helping me navigate the current market and getting me into a car that’s just right for me. Joe in finance was friendly and straightforward with my best financing options. They make a stressful situation a breeze! More
Other Employees Tagged: Joe Shepard
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