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Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica
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Klaus de Paz

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
251 Reviews
4.9

251 Reviews

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251 Reviews of Klaus de Paz

April 30, 2025

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Employee Rating

Great communication, great service. I’d recommend bringing your Volvo here for any service needs More

by WARRENBROWN
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Recommend Dealer
Yes
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May 01, 2025

Volvo Cars Santa Monica responded

Thank you, Warren! We’re glad to hear you had a great experience with our team. We truly appreciate your recommendation and look forward to assisting with any future service needs at Volvo Cars of Santa Monica.

April 26, 2025

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Prompt and friendly. One of the better experiences I have had at a dealership. Thanks More

by RAMONA.TRENT
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Recommend Dealer
Yes
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Apr 28, 2025

Volvo Cars Santa Monica responded

Hi Ramona! Thank you for your kind words. We're so glad to hear that your experience was prompt and friendly. We truly appreciate your feedback and are happy to have provided one of the better experiences you've had at a dealership. We look forward to serving you again!

April 25, 2025

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I've been coming to this car center for a while now, and every single time, the service has been outstanding. Klaus is always friendly, knowledgeable, and genuinely committed to doing quality work. Whether More

by Young
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Recommend Dealer
Yes
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Apr 25, 2025

Volvo Cars Santa Monica responded

Young, thank you for your kind words! We're delighted to hear that Klaus and the Volvo Cars Santa Monica team consistently provide outstanding service. We appreciate your trust in us and look forward to continuing to make car care stress-free for you!

April 25, 2025

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Klaus and the entire service department are amazing. I can rely on their estimates, proper repairs and fair costs. I feel fortunate. Plus, they delivered my vehicle. That's just a bonus. They will a More

by LAURIERUTTENBERG
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

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Apr 26, 2025

Volvo Cars Santa Monica responded

Thank you, Laurie, for your kind words! We're thrilled to hear that Klaus and the service team at Volvo Cars of Santa Monica continue to provide you with reliable estimates, quality repairs, and fair costs. We're also glad you enjoyed the added bonus of vehicle delivery! We truly appreciate your trust and are honored to be your go-to team.

April 24, 2025

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Robert is the best service guy out there, he has taken care of my 2 Volvos for almost 9 years More

by PEYMANKOHANZADEH
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

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Apr 24, 2025

Volvo Cars Santa Monica responded

We love hearing this—thank you for the five stars! - Volvo Cars Santa Monica

April 24, 2025

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Annual service was a super easy process for pickup and delivery of the vehicle from my home. More

by ACPERRY16
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

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Apr 24, 2025

Volvo Cars Santa Monica responded

You’re a star for giving us five stars! We’ll see you next time! - Volvo Cars Santa Monica

April 24, 2025

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Thank you, Arnold, for the great service. Everything was really awesome and cool. I’ll definitely be coming back again More

by DISA_007.KZ
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Omar Martinez, Anthony Paiz, Arnold Alsua, Russ Kabrins, Bryant Perez

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Apr 25, 2025

Volvo Cars Santa Monica responded

We're delighted to hear that Arnold provided you with great service at Volvo Cars Santa Monica! Thanks for the kind words, and we look forward to welcoming you back soon.

April 15, 2025

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Everyone was very welcoming and helpful. The service department made it easy from start to finish. More

by DAVIDLIPPMAN7
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

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Apr 16, 2025

Volvo Cars Santa Monica responded

Hi David, thank you for your kind words! We're so glad to hear that our team made your experience welcoming and easy. We’re always here to ensure that your service needs are taken care of from start to finish. We appreciate you choosing Volvo Cars of Santa Monica!

April 09, 2025

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Robert and his team took care of my car gracefully and tackled my issue beyond my expectation. More

by Ao Yuan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

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Apr 10, 2025

Volvo Cars Santa Monica responded

Thank you for your feedback! We're thrilled to hear that Robert and his team exceeded your expectations in taking care of your car. We appreciate you choosing Volvo Cars of Santa Monica and look forward to serving you again!

April 06, 2025

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Very nice and efficient; thanks for delivering the car to my home after the service appointment. More

by SCOTT@MCAULEYLAND.COM
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Recommend Dealer
Yes
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Apr 07, 2025

Volvo Cars Santa Monica responded

Hello Scott, thank you for your feedback! We're happy to hear everything went smoothly and that the home delivery after your service appointment made things easier. We appreciate you choosing Volvo Cars of Santa Monica!

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