Kohl Young
Kohl Young at Big Star Hyundai

Kohl Young

Service Director

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.5
138 Reviews
4.5

138 Reviews

Write a Review

138 Reviews of Kohl Young

May 17, 2025

Dealership Rating
Employee Rating

Your service is very great. I give you 1520 stars and the people are awesome that help me especially with the videos oh my gosh y’all are so awesome thank you. I love you team H More

by sills.christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

May 16, 2025

Dealership Rating
Employee Rating

Exceptional service, I can always count on Big Star Hyundais master certified technician Eric Wilson to fix my car right the first time. Everytime. More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

April 26, 2025

Dealership Rating
Employee Rating

Service department is subpar. Misleading and fraudulent. Service manager is dishonest and delivers fake paperwork to buyers. Overall poor customer service and communication. S More

by ROBERTOLVEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 28, 2025

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please contact me directly. Scott Kimbrough, General Manager, skimbrough@bigstarhyundai.com

April 08, 2025

Dealership Rating
Employee Rating

I recently visited the Hyundai service center and had a very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timel More

by catrice yancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 14, 2025

Dealership Rating
Employee Rating

Excellent service and great dealership! We always rely on the professional expertise the dealership provides. More

by pegomez71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

March 10, 2025

Dealership Rating
Employee Rating

I went in for recalls and ended up $1200 poorer and my car in worse shape!!! They worked on my evaporation system and now my check engine light is on. Do not take your automobile to Big Star Hyundai! More

by bcunningham9662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adrian Chapa

Mar 12, 2025

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Please reach out to me directly with your best contact information so that I may better address your concerns. Scott Kimbrough, General Manager, skimbrough@bigstarhyundai.com

March 04, 2025

Dealership Rating
Employee Rating

Great service from the front desk team to the mechanic explaining every detail and work needed to be completed on the car. More

by KIFBETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

February 27, 2025

Dealership Rating
Employee Rating

Bueno atento y muy rápido para hacer los mantenimientos a los carros , muy amplio el espacio More

by ruben001109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Big Star Hyundai responded

Muchos Gracias!

February 02, 2025

Dealership Rating
Employee Rating

Excellent Thank you 😊 Hyundai 👍👏 fast efficient loyalty i will recommend my friends and family and relatives. More

by DAVID.COLE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 31, 2025

Dealership Rating
Employee Rating

Professional from emphasis on safety to importance on listening to the customer.. even if all I have is a question, my comments matter. More

by JUDOPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

1
...

Dealership Inventory (530 Vehicles)

used 2020 Nissan Leaf car, priced at $18,588
2020 Nissan Leaf
used
Pearl White Tricoat exterior
Automatic
Front-wheel Drive
used 2021 Hyundai Palisade car, priced at $26,288
2021 Hyundai Palisade
used
Sierra Burgundy exterior
Automatic
Front-wheel Drive
used 2024 Cadillac CT4 car, priced at $33,988
2024 Cadillac CT4
used
Black Raven exterior
Automatic
Rear-wheel Drive
used 2021 Chevrolet Camaro car, priced at $21,588
2021 Chevrolet Camaro
used
Summit White exterior
Automatic
Rear-wheel Drive
used 2019 Hyundai Accent car, priced at $11,288
2019 Hyundai Accent
used
Pomegranate Red Metallic exterior
Automatic
Front-wheel Drive
used 2023 Tesla Model 3 car, priced at $28,288
2023 Tesla Model 3
used
Solid Black exterior
Automatic
Rear-wheel Drive