Kris Gaerlan | Page 32

Very pleased with our purchase Amazing! I have purchased from other dealerships, some known for their service but this place truly knows customer service. As a single mom, it is ver Amazing! I have purchased from other dealerships, some known for their service but this place truly knows customer service. As a single mom, it is very difficult to find someone to trust in this business but they took care of my daughter by giving her a safe, reliable car while also taking care of my budget. The quality of our purchase is fabulous AND it was priced thousands less than other dealerships!! They worked with my single income budget to make it all happen. My daughter is now driving a car I am confident will last many years and it has a warranty, that peace of mind is priceless. The whole car-buying process here is the best I have experienced, I felt like we were buying a new car with the care we received. I purchased a new car last year from a very well-known dealership in Dallas and they did not take as good care of me compared to Dallas Lease Returns' attention to detail and customer service. They truly do make it feel like you are buying a new car. I am very pleased and grateful to find someone I can trust and will only shop here in the future. Go see them, ask for Afton. More

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Fast, fair and friendly Juan Contreras was our sales agent for a 2014 Ford F-150 XLT. No hassle and stress free. I would recommend this dealer to anyone looking for a great d Juan Contreras was our sales agent for a 2014 Ford F-150 XLT. No hassle and stress free. I would recommend this dealer to anyone looking for a great deal on a used vehicle! You really can’t lose! More

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This place ROCKS! I had the absolute best buying experience ever. I called to test drive a car and the car was ready to go when I got there. I fell in love with it and I had the absolute best buying experience ever. I called to test drive a car and the car was ready to go when I got there. I fell in love with it and Sean was ready to get things moving . They are even going to repair a small crack on the dashboard at no extra cost. I also got 1 year of FREE car washes. I definitely give these guys two thumbs up. Sean was very professional and quick. I am a very happy lady!! More

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Painless Looking for a vehicle online and found the vehicle that we were looking for @ Dallas Lease Returns Blanca Benitez could not have been better to work w Looking for a vehicle online and found the vehicle that we were looking for @ Dallas Lease Returns Blanca Benitez could not have been better to work with. Meeting Blanca and discussing the vehicle and going for a test drive was great. she introduced me to Kris Gaerlan and I visited with him while Blanca return to her previous customer. Kris completed the initial paperwork and was in and out in one hour. The next day Blanca had all the paperwork in order for our sinatures, vehicle cleaned, gas up and ready to go. We were in and out in less than an hour. Great experience, flawless and most of all painless. Thanks Blanca and Kris More

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Fantastic Service Robert Schultz was exceptionally professional and really gave all indication that he wanted my business. Any time of day, he seemed always willing to Robert Schultz was exceptionally professional and really gave all indication that he wanted my business. Any time of day, he seemed always willing to help More

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Top Notch Review From a 2nd Time Buyer A few years ago I bought a car from DLR through a stress free seamless process. This time they had a Jeep I wanted and once again they came through. J A few years ago I bought a car from DLR through a stress free seamless process. This time they had a Jeep I wanted and once again they came through. James will bend over backwards to both gain your business and assure you have a great experience. My next car will come from them as well! Thanks Guys More

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Professional Kris was very professional and patient through the process. He followed up timely and showed genuine care and concern throughout the buying process. I Kris was very professional and patient through the process. He followed up timely and showed genuine care and concern throughout the buying process. I appreciate Kris for his patience. More

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Excellent Service Everything has gone perfect, james is a great salesman, I was never forced onto my selection and he did everything he could to get the keys into my ha Everything has gone perfect, james is a great salesman, I was never forced onto my selection and he did everything he could to get the keys into my hand! This is my first car from a dealership and I couldn’t have asked for a better expirience. I ran into a few financial problem throughout the process but james was able to help work around those and get the loan approved and I get to pick up my mustang gt premium tomorrow morning and I couldn’t be happier, excellent service all around, the front desk lady was very nice to greet me and my friend even though I was 18 year old kid coming to buy the car, most dealership blew me off because of my age but james never doubted me and we got it done! Great customer service Thankyou very much! More

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Excellent and very informative My experience working with Mr. Diakite was by far one of the best I have had. I appreciated both his knowledge of the vehicle I was looking for and hi My experience working with Mr. Diakite was by far one of the best I have had. I appreciated both his knowledge of the vehicle I was looking for and his no pressure work ethic, we had been looking for nearly 3 months and was beginning to believe that character and honesty were traits that just didn't exist anymore in this industry, when it came to auto sales. He was the only one that answer Every question I had and I had a few. It was simply a pleasure working with Mr. Diakite. Randall D Anderson US Navy Retired More

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Service and follow up were great! Worked closely with the team at DLR on a recent replacement truck for mine totaled in an accident. While we were not able to identify a candidate truc Worked closely with the team at DLR on a recent replacement truck for mine totaled in an accident. While we were not able to identify a candidate truck, it had nothing to do with DLR’s lack of effort. They were terrific in their disciplined search and professional follow up. I was looking for a very specific truck with very specific options and, unfortunately, one did not appear during our search. Next time I am in the market, they will be a first stop. More

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