Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan | Page 32

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
5.0
368 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

22 yrs, 4 mos

Industry Experience

28 yrs, 8 mos

Employee Video

5.0

368 Reviews

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368 Reviews of Kris Gaerlan

September 27, 2018

Dealership Rating
Employee Rating

Great Experience! I recently purchased a vehicle from Dallas Lease. Robert helped me and my wife locate the vehicle we found on Autotrader. Robert was very professional More

by Flopez7773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Schultz

August 21, 2018

Dealership Rating
Employee Rating

Excellent customer service From the time I walked into the dealership I felt like family not a customer. Mr James Smith went far and beyond to extend all hospitality to my daugh More

by barb#66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Lacy, James Smith

August 17, 2018

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Employee Rating

Very pleased with our purchase Amazing! I have purchased from other dealerships, some known for their service but this place truly knows customer service. As a single mom, it is ver More

by Nurse mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Afton Stark

June 22, 2018

Dealership Rating
Employee Rating

Fast, fair and friendly Juan Contreras was our sales agent for a 2014 Ford F-150 XLT. No hassle and stress free. I would recommend this dealer to anyone looking for a great d More

by Chris_bates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Contreras

June 14, 2018

Dealership Rating

This place ROCKS! I had the absolute best buying experience ever. I called to test drive a car and the car was ready to go when I got there. I fell in love with it and More

by Yaya8540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Al-Khafaji , Sean Derbyshire, Aaron Polk, Ken Purnell

June 01, 2018

Dealership Rating
Employee Rating

Painless Looking for a vehicle online and found the vehicle that we were looking for @ Dallas Lease Returns Blanca Benitez could not have been better to work w More

by Tim&Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blanca Benitez

May 25, 2018

Dealership Rating

Fantastic Service Robert Schultz was exceptionally professional and really gave all indication that he wanted my business. Any time of day, he seemed always willing to More

by djones191182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Schultz

March 09, 2018

Dealership Rating
Employee Rating

Top Notch Review From a 2nd Time Buyer A few years ago I bought a car from DLR through a stress free seamless process. This time they had a Jeep I wanted and once again they came through. J More

by mattgd10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Smith

February 06, 2018

Dealership Rating
Employee Rating

Professional Kris was very professional and patient through the process. He followed up timely and showed genuine care and concern throughout the buying process. I More

by ltex24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 31, 2018

Dealership Rating
Employee Rating

Excellent Service Everything has gone perfect, james is a great salesman, I was never forced onto my selection and he did everything he could to get the keys into my ha More

by Noah23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Smith

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