Kristen Hetzer | Page 15

Everyone was great and very helpful. People were friendly, offered water and coffee. They were patient in explaining things. Set up Bluetooth for us. Great experience friendly, offered water and coffee. They were patient in explaining things. Set up Bluetooth for us. Great experience More

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Kristen was so friendly, helpful and efficient. I live in NYC and could not find a Crosstrek anywhere. Called Subaru Brewster on a Tuesday and was driving my new 2021 Crosstrek on Thursday. in NYC and could not find a Crosstrek anywhere. Called Subaru Brewster on a Tuesday and was driving my new 2021 Crosstrek on Thursday. More

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Highly knowledgeable and shares dense information in an easily digestible way. The way all of the options and services were explained allowed me to make informed choices. easily digestible way. The way all of the options and services were explained allowed me to make informed choices. More

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My car purchasing experience at Brewster Subaru was very quick and smooth. The easiest one I’ve ever had. Special thanks to Kristen and Rich. quick and smooth. The easiest one I’ve ever had. Special thanks to Kristen and Rich. More

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Excellent experience with professional friendly service. Sales rep was very helpful and listened to what I wanted in a vehicle and found exactly what I was looking for. Sales rep was very helpful and listened to what I wanted in a vehicle and found exactly what I was looking for. More

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Quick easy and straightforward. Great experience. Thank you. Mainly conducted by email and phone and then picked up the vehicle in person. Service was prompt you. Mainly conducted by email and phone and then picked up the vehicle in person. Service was prompt More

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Kristen is wonderful. Direct, to the point , she is very knowledgeable and helpful Delightful dealing with her no nonsense. Everything was ready as promised timely knowledgeable and helpful Delightful dealing with her no nonsense. Everything was ready as promised timely More

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Kristin was great to work with She explained everything clearly and made the transaction very smooth. She was very nice and personable I would definitely recommend Brewster Subaru to other people I know. clearly and made the transaction very smooth. She was very nice and personable I would definitely recommend Brewster Subaru to other people I know. More

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Kristen is a consummate professional and made buying my new car effortless. She is a courteous and helpful person and deserves your sale! I fully recommend her! new car effortless. She is a courteous and helpful person and deserves your sale! I fully recommend her! More

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Not sure if it was incompetence or apathy, but hands down the worst experience I’ve ever had with a car salesperson. Rude and dismissive, talked down to my wife on several occasions, and didn’t seem particul the worst experience I’ve ever had with a car salesperson. Rude and dismissive, talked down to my wife on several occasions, and didn’t seem particularly interested in what was going on. If Brewster Subaru didn’t have the exact car we wanted, and we weren’t on a time crunch, we 10000% would have gone elsewhere. The experience was so comically bad that at multiple times we thought it was a prank. If you have a choice and the time - I’d consider going elsewhere. More

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