Kristen Hetzer | Page 29

A great experience My start to finish experience was excellent with everyone involved. I was referred by my wife's best friend to Nelson who assisted me as soon as I arr My start to finish experience was excellent with everyone involved. I was referred by my wife's best friend to Nelson who assisted me as soon as I arrived. He had me work with Kristen Hetzer. Kristen was extremely helpful and knowledgeable in finding me my new car. I also want to acknowledge Rich Johnson for his knowledge and assistance with my extended warranty. To Nelson, Kristen and Rich thank you all so much for a wonderful experience. Car buying can be very overwhelming and stressful but you all made it so easy! I will definitely be referring you. Thank you for everything. More

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The only car dealership Brewster Subaru is filled with wonderful staff that take pride in the product they are representing. They are knowledgeable and helpful. They work har Brewster Subaru is filled with wonderful staff that take pride in the product they are representing. They are knowledgeable and helpful. They work hard to produce ultimate customer satisfaction. Customers are not rushed through a sale and concerns are heard. My most recent purchase is my fourth vehicle from Brewster Subaru. All four have been under the direction of Nelson and the most recent two sales have been wonderful experiences with Kristen as my salesperson. The Subaru product speaks for itself, but the humans behind the product make it unparalleled. More

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Excellent! Will shop their again Kristen was patient, informative, and allowed us to ask questions so we could make an informed decision. We never felt rushed or pressured to buy a c Kristen was patient, informative, and allowed us to ask questions so we could make an informed decision. We never felt rushed or pressured to buy a car. She was honest in all her dealings with us from discussing the price of the car, to the options and accessories available. Thank you. More

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Great Place to buy a Car Kris was Very helpful when it came to choosing the car model Explained the process Made the experience enjoyable Rich especially made the process Kris was Very helpful when it came to choosing the car model Explained the process Made the experience enjoyable Rich especially made the process of buying the car very easy He made sure I understood the different packages and how the warranty would work He answered all my questions More

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Best & easiest dealing; lowest price! Visited 4 Subaru dealers. 2 would not even give us numbers and we left without anyone even giving us their business card. They clearly did not want to Visited 4 Subaru dealers. 2 would not even give us numbers and we left without anyone even giving us their business card. They clearly did not want to make a sale. The last dealership was more friendly, but couldn't beat Brewster Subaru's price. The staff at Brewster Subaru is the friendliest car dealing staff I've ever worked with. There was a lot of back-and-forth with the numbers, but they met us every step of the way. Ultimately pointing out that they wanted us to be happy customers, we told them the deal that would make us happy and they met it. We picked up our vehicle a few days later. Pick up went seamlessly. We were on our way in an hour after a nice tour of the specialty features of our vehicle. More

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Great experience , no pressure , no gimmicks , honest and thoughtful. Would highly recommend this dealership to friends and family. The process was seamless , simple , no pressure , no gimmicks , honest and thoughtful. Would highly recommend this dealership to friends and family. The process was seamless , simple and straight forward. More

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FRIENDLY, AFFORDABLE, FAST! 5 STARS! Kristen Hetzer from Brewster Subaru helped me find the best vehicle to fit my needs and budget. She went through the various options and found exactly Kristen Hetzer from Brewster Subaru helped me find the best vehicle to fit my needs and budget. She went through the various options and found exactly what I was looking for. We were able to make a decision in one day thanks to her expertise and direction. This was a pleasant experience. Kristen was focused on helping us, wasn't pushy and was able to answer any questions we had. She also helped me trade in a used vehicle for a credit. When it came time to pick up the vehicle we were in and out. Financing with Marcy Lynn was also a great experience. She offered us many options for warranties and additional coverage. She is knowledgable and helpful. We will definitely recommend and refer Kristen, Marcy and Brewster Subaru to our friends and family. More

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Simply overall GREAT buying experience Kristen guided us through our purchase decision smoothly with her excellent Subaru knowledge, professional patience, efficient processing and wry humo Kristen guided us through our purchase decision smoothly with her excellent Subaru knowledge, professional patience, efficient processing and wry humor. Rich cheerfully navigated us through the blizzard of paperwork explaining all details clearly. We drove off in our new 2019 Crosstrek as thoroughly satisfied customers. More

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subaru is the best Kristen and Rich made the purchase easy and relatively quick. Knowledgable about their product, clear in explanations. Buying a new 2019 Outback, t Kristen and Rich made the purchase easy and relatively quick. Knowledgable about their product, clear in explanations. Buying a new 2019 Outback, they had to search to find one (not on their lot) in our preferred black & black color. With some OTHER car dealers you might feel the pressure being put on for achieving the sale, but not at Brewester Subaru. Nice environment! Subarus are the best, dependable and safe - this is my third Outback; my partner has owned 6 or 7 Subarus - our car of choice. More

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Treated like a real person Very happy with the purchase decision (so far!). The experience was quicker, and less painful, than I thought it would be - thanks to a very professio Very happy with the purchase decision (so far!). The experience was quicker, and less painful, than I thought it would be - thanks to a very professional team, especially Kristen. She was very patient, answering each and every question I had with thorough answers, and made me feel as if she was there just to help me find the right car at the right price. The team at Brewster Subaru gave me a sense that they valued my business - and that's exactly what I'll tell anyone who is looking for a new car. Oh, and the car itself? Exactly what I wanted. Thanks! More

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