Kristen Hetzer
Kristen Hetzer at Brewster Subaru
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Kristen Hetzer | Page 4

Internet Sales Consultant

Brewster Subaru

1021 NY-22
Brewster, NY 10509

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5.0
242 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

13 yrs, 8 mos

Languages Spoken

English English

5.0

242 Reviews

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242 Reviews of Kristen Hetzer

September 20, 2023

Dealership Rating
Employee Rating

Kristen is thorough, knowledgeable, and fun to work with! We are repeat customers of hers! More

by Colleen Brereton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Sep 21, 2023

Brewster Subaru responded

Hi Colleen! Thank you so much for your wonderful feedback! We truly appreciate your kind words and your continued support as repeat customers. Kristen is indeed a valuable member of our team at Brewster Subaru! Safe travels!

September 20, 2023

Dealership Rating
Employee Rating

They truly understand the essence of customer service! I’ve never seen anyone there carry on as salesperson. They’re all genuinely trying to get you the best deal. Even the service team is honest about wh More

by mrscastellano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Sep 21, 2023

Brewster Subaru responded

Hi Mrs. Castellano! Thanks for the kind words! We're glad to know you had a positive experience with our team at Brewster Subaru. Our goal is always to provide honest service and great deals. Drive safely!

September 19, 2023

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Employee Rating

I could not be happier with the purchase and the how nice everyone was in the dealership. A special shout out to our salesperson Kristen. She and Rich were awesome. I called him Rick the entire time and he w More

by be.positive50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Sep 20, 2023

Brewster Subaru responded

We're so glad to know you had a positive experience with Kristen and Rich at Brewster Subaru! We appreciate your kind words, and we'll be sure to pass them along. Enjoy your purchase!

September 13, 2023

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Very pleasant experience with Rich Johnson . Extremely professional .and knowledgeable of the product he stands behind .. excellent experience. More

by Rachellugo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2023

Brewster Subaru responded

Thank you for the 5-star rating! We're delighted to know that Rich provided you with a pleasant and professional experience at Brewster Subaru. We'll see you next time! Safe travels!

September 13, 2023

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Employee Rating

Very professional experience. Extremely knowledgeable of all that pertains to the business . Great manner of being . More

by Rachellugo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2023

Brewster Subaru responded

Thank you for the 5-star rating! We're delighted to know you had a professional and knowledgeable experience at Brewster Subaru. We'll see you next time! Safe travels!

Sep 14, 2023

Rachellugo responded

Thank you again!

Sep 14, 2023

Rachellugo responded

Nelson DeMelo was also part of the professional team at Brewster Subaru. Nelson made sure that I as a customer got what I needed . Very accommodating and true to his word . Thank You Nelson !

Sep 14, 2023

Rachellugo responded

Patrick Larson is a great part of the Brewster Subaru team. Thank you to Patrick also for being the professional person that he is .

September 01, 2023

Dealership Rating
Employee Rating

Kristen in sales was straight and to the point. Extremely professional, and very knowledgeable about the sale process, DMV paperwork and must important the new options on the 2024 Subaru. During ou More

by Kevin D
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Sep 05, 2023

Brewster Subaru responded

Hi Kevin, We're glad to know Kristen provided you with such a professional and knowledgeable experience at Brewster Subaru. We appreciate your feedback and hope you're enjoying your new 2024 Subaru!

August 23, 2023

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Employee Rating

This dealership makes you feel comfortable, the purchase of my new car was seamless, quick and informative. All the staff are so very helpful. They take the time to listen to you and respond to your needs More

by judyamarah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 24, 2023

Brewster Subaru responded

Hey Judy, thank you for the 5-star rating! We're delighted to know that you found our service at Brewster Subaru comfortable and seamless. We'll see you next time! Enjoy your new ride!

August 22, 2023

Dealership Rating
Employee Rating

We have been dealing with Brewster Subaru for over 10 years, and have always found them to be helpful and courteous. They do their best to find us a great deal. More

by fsimoneclassicauto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Aug 23, 2023

Brewster Subaru responded

We're so glad to know you've had a positive experience with us at Brewster Subaru over the years! We always strive to provide great deals and top-notch service. Thanks for sticking with us!

August 16, 2023

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Employee Rating

Brewster Subaru is a top tier Subaru dealer, based on their commitment to providing top notch customer service More

by scottsearle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Danny Gomes

Aug 17, 2023

Brewster Subaru responded

We're glad to know you've had a top-notch experience with our team at Brewster Subaru! Thank you for the positive feedback! We'll see you next time. Have a great day!

August 02, 2023

Dealership Rating
Employee Rating

Outstanding! Very efficient, Knowledgeable answered all questions. In summary, service with a smile. Over the past forty-two (42) years our family; Wife, Dau More

by pade0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 03, 2023

Brewster Subaru responded

Hi Vladimir! Wow, 15 Subaru Outbacks over the years - that's quite a testament to your loyalty! We're glad you've had such positive experiences with us at Brewster Subaru. Here's to many more happy miles in your new Outback during retirement!

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