Kristen Hetzer
Kristen Hetzer at Brewster Subaru
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Kristen Hetzer | Page 3

Internet Sales Consultant

Brewster Subaru

1021 NY-22
Brewster, NY 10509

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5.0
240 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

13 yrs, 7 mos

Languages Spoken

English English

5.0

240 Reviews

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240 Reviews of Kristen Hetzer

November 28, 2023

Dealership Rating
Employee Rating

Friendly, knowledgeable salespeople and dealership. Made the car buying experience less stressful. Kristen and Andre were great to work with. More

by TeeGee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Larson, Andre Reid

Nov 28, 2023

Brewster Subaru responded

Hi TeeGee! We're glad to know that our team at Brewster Subaru made your car-buying experience less stressful. Thanks for the shout-out to Kristen and Andre! Enjoy your ride!

November 26, 2023

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Employee Rating

Kristen and Rich made the experience of buying a new car stress-free and seamless! More

by edain67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Nov 28, 2023

Brewster Subaru responded

Thank you for the wonderful review! We're so glad Kristen & Rich made your car-buying experience a smooth one. Enjoy your new vehicle and please don't hesitate to reach out if our Brewster Subaru team can be of service again in the future!

November 21, 2023

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The dealership is top notch! Kristen and Rich are knowledgeable, friendly, and professional. Always a pleasure and I will be back! More

by amarcher1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Nov 22, 2023

Brewster Subaru responded

We're delighted to know that you had a positive experience with Kristen and Rich at Brewster Subaru! Your feedback is greatly appreciated, and we look forward to seeing you again in the future. Safe travels until then!

November 01, 2023

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Employee Rating

First time doing business via email. Kristen was straight to the point and honest ( something really rare in car dealership nowadays). Every other individual I met at the showroom was co More

by alandanielny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Reid

Nov 01, 2023

Brewster Subaru responded

Alan, we're glad to know that Kristen and the team at Brewster Subaru made your first email transaction a smooth one. We appreciate you taking time out of your day to share this positive feedback!

October 19, 2023

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Employee Rating

Rich Johnson and Mitch Pollak are a pleasure to work with. Believe this is the 3rd or 4th car that Rich and Mitch helped me with. More

by BobW & NancyW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Mitchel Pollak

Oct 19, 2023

Brewster Subaru responded

Bob, it's great to know that Rich and Mitch have consistently provided you with excellent service at Brewster Subaru. Thanks for your loyalty over the years!

October 04, 2023

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THEY WERE TRULY AMAZING. I HAD GONE IN FOR AN ASCENT THEN RETHINKING MY SITUATION I DECIDED TO GO FOR A SMALLER CAR SO I WENT WITH A FORESTER. FROM THE BEGGINING KRISTEN WAS More

by Noemiff02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Oct 05, 2023

Brewster Subaru responded

We're delighted to know that Kristen and our team at Brewster Subaru were able to assist you throughout your car-buying journey. Your recommendation means a lot! Thank you for trusting us with your business! Enjoy the ride in your new Subaru Forester!

September 24, 2023

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I am a long time customer of Colonial Subaru in Danbury although I live in Brewster. Although I started at Danberry, I was able to find the car of my dreams at the Brewster location. The team couldn’t hav More

by janetgg819
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 25, 2023

Brewster Subaru responded

Thank you for the kind review! We're so glad you found your dream car here at Brewster Subaru and appreciate you giving us the opportunity to earn your business. Enjoy the new ride and please don't hesitate to reach out the next time we can be of assistance!

September 20, 2023

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Kristen is thorough, knowledgeable, and fun to work with! We are repeat customers of hers! More

by Colleen Brereton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Sep 21, 2023

Brewster Subaru responded

Hi Colleen! Thank you so much for your wonderful feedback! We truly appreciate your kind words and your continued support as repeat customers. Kristen is indeed a valuable member of our team at Brewster Subaru! Safe travels!

September 20, 2023

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Employee Rating

They truly understand the essence of customer service! I’ve never seen anyone there carry on as salesperson. They’re all genuinely trying to get you the best deal. Even the service team is honest about wh More

by mrscastellano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Sep 21, 2023

Brewster Subaru responded

Hi Mrs. Castellano! Thanks for the kind words! We're glad to know you had a positive experience with our team at Brewster Subaru. Our goal is always to provide honest service and great deals. Drive safely!

September 20, 2023

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Employee Rating

A simple, fast, and organized approach to buying a car. I would definitely send people to Brewster Subaru. More

by Kfalco817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2023

Brewster Subaru responded

Thank you for the 5-star rating! We're glad to know you had a smooth and efficient experience at Brewster Subaru. We appreciate your support and see you again! Enjoy your new ride!

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