Kristin Buffington
Kristin Buffington at Jim Ellis Buick GMC Mall of GA

Kristin Buffington | Page 6

Service BDC Director

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

4.1
98 Reviews
4.1

98 Reviews

Write a Review

Dealership Experience

9 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

98 Reviews of Kristin Buffington

May 14, 2020

Dealership Rating
Employee Rating

Quick & Easy Went in to take care of a warranty issue and an oil change on my 2020 Sierra Truck. The service advisor was waiting for me when I arrived at my sched More

by rick.casper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nelson Carbo

May 15, 2020

Jim Ellis Buick GMC Mall of GA responded

Rick, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

April 27, 2020

Dealership Rating
Employee Rating

Recent oil change, tire rotation, courtesy pickup Received email offering courtesy pickup for service based on 15 mile distance to store. Very easy process to schedule, they were prompt on picking up More

by JOYRUDDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 28, 2020

Jim Ellis Buick GMC Mall of GA responded

Joy, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

April 02, 2020

Dealership Rating
Employee Rating

Service Wonderful to have someone pick up my car change the oil and return the car to me. Jim Ellis is the Best ever dealer. Jim Ellis always provide grea More

by ANNIEDRAYTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 03, 2020

Jim Ellis Buick GMC Mall of GA responded

Anniedrayton, we're happy to hear you had such a positive experience with our team! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 25, 2020

Dealership Rating
Employee Rating

Service team is prompt, professional and thorough and gets the job done right and in a timely manner. Waiting facility is comfortable and provides workspace. Thanks team More

by GDURIEZ
Recommend Dealer
Yes

Other Employees Tagged: Sean Garrett

Mar 26, 2020

Jim Ellis Buick GMC Mall of GA responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust so we’re happy we could help you out! Thank you for the positive feedback, and we hope that you have a great day!

March 09, 2020

Dealership Rating
Employee Rating

Car service They did what was needed and got me on my way. They take the time to explain what they did. They tell me if there is something that might need to be d More

by SAALSAA6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 11, 2020

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for taking the time to leave us a review. Your positive review means a lot to us and we’re so happy we could help you! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2020

Dealership Rating
Employee Rating

Great experience!! Great people to deal with!! Made it easy to get the vehicle I wanted and with ordering it the way I wanted it! More

by fost746
Recommend Dealer
Yes

Other Employees Tagged: Joe Marengo , Dee Hong, Perry Mallory, Jeff Ryberg

Feb 20, 2020

Jim Ellis Buick GMC Mall of GA responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 12, 2020

Dealership Rating
Employee Rating

Service on GMC Denali As always the best service department of any dealership. Glad we bought from Jim Ellis GMC and if the price is right we will continue to buy from Jim More

by PURVISDEBRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ron Gay , David Blood, Sean Garrett, David Gonzalez, Tom Lyden, Don't remember service guys name but he was great

Feb 14, 2020

Jim Ellis Buick GMC Mall of GA responded

We appreciate your input. Glad to hear that you are consistently impressed with our service. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 30, 2020

Dealership Rating
Employee Rating

#1 Dealership I've ever dealt with !!! Hands down the best GM dealership I've ever dealt with in both purchase (sales) and service ! Great waiting area loaded with great coffee and eats and More

by BOYDS35MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Craig Ebel, Joe Marengo, Ron Gay , David Blood, Sean Garrett, David Gonzalez, Dee Hong, Tom Lyden, Jeff Ryberg

Jan 31, 2020

Jim Ellis Buick GMC Mall of GA responded

Boyds35mm, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

January 28, 2020

Dealership Rating
Employee Rating

Always pleasant and quick experience! Will be back to service car here! Everyone is very nice and treats you like family. Thanks Jim Ellis Buick! More

by Greatful customer
Recommend Dealer
Yes

Other Employees Tagged: Sean Garrett, Tom Lyden

Jan 29, 2020

Jim Ellis Buick GMC Mall of GA responded

Hi Greatful, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of GA! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of GA

January 26, 2020

Dealership Rating
Employee Rating

Polite and attentive service. Explained the process of service I received. Snack basket in the waiting area is nice. My car was vacuumed and i was offered a free wash but declined due to time limit More

by dawgfanjma
Recommend Dealer
Yes
Jan 27, 2020

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us, Dawgfanjma! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of GA

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