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Kristin Petersen
Kristin Petersen at Austin Ford Chrysler

Kristin Petersen

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.6
25 Reviews
4.6

25 Reviews

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25 Reviews of Kristin Petersen

June 23, 2025

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Employee Rating

Very nice people to work with, addressed issues with transmission very quickly with out any problems More

by DC_TROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 20, 2025

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Horrible customer service. Have had the same problem with my car since I got it, and they could not figure out what was wrong with it till AFTER my warranty expired and refused More

by NO23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Nissly, Daniel Almaraz, Doug Howe

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Jun 23, 2025

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 18, 2025

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The experience was very good and the vehicle was fixed as promised. Everyone was very professional. More

by matt.penkava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Wagaman

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Jun 18, 2025

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

June 11, 2025

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Employee Rating

Daniel Made sure paperwork was left for coworkers to complete the work while on vacation. More

by SRSEVERSON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe , Rob Johanssen and other driver who gave me a ride.

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Jun 11, 2025

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

June 02, 2025

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Dealership is great. Mopar & Stellantis products are garbage and I can’t wait to get rid of my Ram someday soon More

by ryan_huinker
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nissly, Daniel Almaraz, Doug Howe

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Jun 02, 2025

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

May 10, 2025

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Steve in sales, Angie, Kristin in service. These people make my visits a pleasure. Fast and efficient, but still have a few minutes to make sure I have everything I need. More

by mmerritt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe, Angie Wagaman

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May 10, 2025

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 07, 2025

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Employee Rating

Kristin did a great job narrowing down tire options for my truck. She and Doug did a great job helping me select and schedule my appointment. Always a pleasure to work with the service department. Steve More

by dewey.schara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Howe , Doug Howe

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May 07, 2025

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

May 06, 2025

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Took a little longer for a oil change and tire rotation than expected would prefer that it doesn’t take 1 hour 40 minutes but something about a hoist space was full More

by tom.c.greiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2025

Austin Ford Chrysler responded

Tom, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 26, 2025

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Employee Rating

This dealership was fantastic to work with and worked hard to get the best deal for us More

by BRADLEE0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nissly, Daniel Almaraz, Doug Howe, AJ Francis, Chris DeLuna, Richard Edge, Brad Hilton , Lindsey Chapek

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Apr 26, 2025

Austin Ford Chrysler responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford Chrysler.

April 24, 2025

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Employee Rating

Excellent to work with. They strive to get everything right for you. Very friendly atmosphere More

by BRADLEE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Jonathan Nissly, Daniel Almaraz, Doug Howe, Chris DeLuna, Angie Wagaman

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Apr 24, 2025

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

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