Kurt Hedmann
Kurt Hedmann at John Thornton Chevrolet
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Kurt Hedmann | Page 2

Service Manager

John Thornton Chevrolet

1971 Thornton Rd
Lithia Springs, GA 30122

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4.5
61 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

45 yrs, 3 mos

4.5

61 Reviews

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61 Reviews of Kurt Hedmann

June 22, 2023

Dealership Rating
Employee Rating

Poor service department and customer service. Amazed how I was treated by the service advisor after being a loyal customer after 20 and owner of 4 vehicles. More

by RASMITTYSMITH
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Bryon Steinke, Reginald Widener

Jun 27, 2023

John Thornton Chevrolet responded

We have an open door policy. Kurt Hedmann is our service manager, please call him at (770)941-8550. We strive for complete satisfaction. Thanks for your feed back

June 22, 2023

Dealership Rating
Employee Rating

I was sold a vehicle that had operational damage and was told that the operation was normal. I had to trade the vehicle because it was not getting fixed. This cost me several thousands of dollars but my n More

by CARLOS-POUNDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Grant Hinton

Jun 22, 2023

John Thornton Chevrolet responded

The vehicle was inspected before and then after his experience driving it with his trailer and we could not find anything wrong with the vehicle. We also offered to trade him out but did not have anything he wanted so he traded elsewhere. Unfortunately there was no repair to be done.

Jun 22, 2023

CARLOS-POUNDS responded

The above reply is the biggest peace of mis-information ever stated. The trailer has never been on the truck at anytime because it was unsafe. Yes they offered to trade me with 6,000 depreciation on a truck that I'd only had for 3 weeks in my possession because they had it in the shop. Beware of this Dealership!.

March 27, 2023

Dealership Rating
Employee Rating

great service, nice waiting room, great service, great service, great service, good good good good More

by GRAHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 28, 2023

Dealership Rating
Employee Rating

Great service,going there since 2004 wonderful all round experience,no hesitation in recommending someone More

by KENWYN.BERKELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 13, 2023

Dealership Rating
Employee Rating

From the moment I enter the dealership, Jennifer Hendrix greets you with a smile and a friendly hello. The majority of the people at Thornton are very professional and accommodating. I've purchased several More

by KAGG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 23, 2022

Dealership Rating
Employee Rating

This dealership not only have good salespeople, you have wonderful, and competent service personnel a joy to work with. More

by BRYANSMITH438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 04, 2022

Dealership Rating
Employee Rating

Very professional, courteous, . Service manager promptly coordinated my issues and squared them away in a timely manner. More

by BRYANSMITH438
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

October 27, 2022

Dealership Rating
Employee Rating

This dealerships service department is hands down the best in the southeast. They have nailed it. Thank you. More

by DONNAHAAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jarrod Powell, Bryon Steinke, Reginald Widener, Steve Reid , Mike Cuquejo, Tim Yates

October 18, 2022

Dealership Rating
Employee Rating

great customer service and great work. Understanding of everyone's issue is different and treat everyone as if they are important. More

by Great Experience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jermald

October 17, 2022

Dealership Rating
Employee Rating

A great family business to do business with vehicle clean unblemished and ready to go. More

by BRYANSMITH438
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dino Hill, Billy Adkison

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