Quick, professional loved the experience had me in an out
with-in an hour. Gave me top dollar!
with-in an hour. Gave me top dollar!
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by Ashtonhaley
Sep 08, 2022 -
Street Volkswagen of Amarillo responded
Ashtonhaley, Thank you for the 5 star rating. We know you are going to enjoy your new Lexus, We want to be the first choice for all of your auto needs. We hope to see you again soon. We will give Pua, kudos for taking such great care of you. -John Luciano and the team at Street Volkswagen of Amarillo.
Pua, was very helpful and the process was great and fast!
I do recommend Pua!
I do recommend Pua!
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by skyeone12
Other Employees Tagged:
Angie "Pua" Crawford
Aug 23, 2022 -
Street Volkswagen of Amarillo responded
Skyone12, Thank you for the 5 star rating. We will make sure and give Pua, a pat on the back for taking such great care of you. We strive to be truly exceptional in all that we do. We are glad it shows. We hope to see you again.-John Luciano and the team at Street Volkswagen of Amarillo.
Pua was very helpful and earned my business from here on
out. Process was easy and quick!
out. Process was easy and quick!
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by chris.posey23
Other Employees Tagged:
Angie "Pua" Crawford
Aug 23, 2022 -
Street Volkswagen of Amarillo responded
Chris.Posey23, Thank you for the 5 star rating. We are thrilled you all had a 5 star experience. We want to be the first choice for all of your auto needs. We will give Pua kudos for taking such great care of you. We look forward to seeing you again.-John Luciano ang the team at Street Volkswagen of Amarillo.
Pua and Street VW were fantastic in helping with getting
our family's new car.
our family's new car.
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by sur5or777
Aug 22, 2022 -
Street Volkswagen of Amarillo responded
Sur5or777,Thank you for the 5 star rating. We will give Pua, a pat on the back for taking such great care of you. We want to be the first choice for all of your auto needs. We know you are going to love your new Volkswagen .-John Lucian and the team at Street Volkswagen of Amarillo.
Amazing salesmen, Hector and Kyle were fabulous through
my entire purchase. Good service is hard to find, but not here. Thank you guys!
my entire purchase. Good service is hard to find, but not here. Thank you guys!
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by Knicholson0721
Jul 13, 2022 -
Street Volkswagen of Amarillo responded
Knicholson0721, Thank you for the 5 star rating. We want to be the first choice for all of your auto needs. We will give Hector, and Kyle a pat on the back for taking such great care of you. We hope to see you again.-John Luciano and the team at Street Volkswagen of Amarillo.
Had a fantastic experience.
Joel was very helpful, and made the process quick and easy!
Joel was very helpful, and made the process quick and easy!
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by Montana
Other Employees Tagged:
Joel Owens
, Joel Leimer, Deanna Walker
Jun 17, 2022 -
Street Volkswagen of Amarillo responded
Montana, Thank you for taking time to leave us a 5 star review. We know you are going to enjoy your new Subaru. We will give Joel Leimer, and the rest of the staff you mentioned kudos for doing such a great job. We want to be the first choice for all of your auto needs. We look forward to seeing you again soon.- John Luciano and the team at Street Volkswagen of Amarillo.
Really awesome saleswoman and finance manager!
Thanks so much! Street peeps! Can’t wait to get in this car!
Thanks so much! Street peeps! Can’t wait to get in this car!
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by bk.childers88
Other Employees Tagged:
JJ Cuevas
, Angie "Pua" Crawford
Jun 06, 2022 -
Street Volkswagen of Amarillo responded
bk.childers88, Thank you for the 5 star rating. We will make sure Pua knows what a great job she did. We look forward to seeing you again.-John Luciano and the team at Street Volkswagen of Amarillo.
Absolutely wonderful experience.
They make you feel like family. Every question is answered and nothing is rushes. You walk in the doors a stranger you walk out with life long friend
They make you feel like family. Every question is answered and nothing is rushes. You walk in the doors a stranger you walk out with life long friends!
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by Twopenguins79
May 09, 2022 -
Twopenguins79 responded
I absolutely love this place! Pua is the best!!!
These guys only care about the sale.
In particular, Kyle Elder absolutely does not know how to handle an upset customer. He doesn't understand the concept of allowing them to vent befo
In particular, Kyle Elder absolutely does not know how to handle an upset customer. He doesn't understand the concept of allowing them to vent before just talking over them, leading to a loss of the chance to find problems in their current car selling process. This is not how we expect a management figure to behave. He just wants to hear himself talk.
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by Savvy
Apr 20, 2022 -
Street Volkswagen of Amarillo responded
Savvy,
We are sorry to hear about this. Please give Kyle a call at your earliest convenience @ 806-336-4314, he will be waiting for your call to hear anything else he needs to regarding the transaction. We want to come see how we can make this a better outcome.-Street Volkswagen of Amarillo.
Apr 20, 2022 -
Savvy responded
As I told Kyle over the phone, when he continually kept over talking me, I am done with this dealership as long as he is involved. When the main used car manager can only justify his actions, rather than empathize with the complaint and try to drill down on the root cause that began the poor chain of events. . . it is a losing battle. The customer is not always right. The truth always lies somewhere in the middle. If Kyle speaks to his employees the way he does customers, I am amazed that your turnover rate is not extreme. There is always room to improve, rather than continually justifying your own actions.
Ramon was very helpful and friendly!
He made our first-time car buying experience very pleasant.
He made our first-time car buying experience very pleasant.
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by foxfamily57
Other Employees Tagged:
JJ Cuevas
, Ramon Salazar
Feb 17, 2022 -
Street Volkswagen of Amarillo responded
Foxfamily57, Thank you for the 5 star rating. We will give Ramon, a pat on the back for taking such great care of you. We are glad we could make your first purchase a very pleasant experience.-John Luciano and the team at Street Volkswagen of Amarillo.