Kyle Greenberg | Page 3

Wonderful customer service and attention by service team to resolve the issue quickly and professionally! to resolve the issue quickly and professionally! More

by RYAN181124 Verified Customer Verified Customer

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Very good service experience as always at Lombard ford . My vehicle was ready for delivery as soon as promised My vehicle was ready for delivery as soon as promised More

by williamgreenberg Verified Customer Verified Customer

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Service department was helpful, efficient, friendly and worked well as a team. Would recommend them to anyone needing automotive service. worked well as a team. Would recommend them to anyone needing automotive service. More

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kyle was great to deal with - was able to schedule me in for a new key and quick service with 2 days notice, on my new to me 2021 Expedition. I am happy with Lombard - we will continue to use them, as our for a new key and quick service with 2 days notice, on my new to me 2021 Expedition. I am happy with Lombard - we will continue to use them, as our family has for over 30 years. More

by john.mochak Verified Customer Verified Customer

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This is the second time this dealership did recall work on two different vehicles, when I got the vehicles back there was a pile of dirt and stones on the drivers side floor. One vehicle they scratched the on two different vehicles, when I got the vehicles back there was a pile of dirt and stones on the drivers side floor. One vehicle they scratched the interior, when brought to their attention all I get is “ sorry”. No respect for the vehicles they are servicing. I’ve used this dealership for over 25 years, bought several vehicles there, I can no longer recommend Lombard Ford. I am very disappointed how they have treated us, we will need to find a new dealership to service our vehicles. James Lagassie More

by JIM.LAGASSIE Verified Customer Verified Customer

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they were tremendous i waited in a very clean comfortable area it was great. will recommend them comfortable area it was great. will recommend them More

by Barb and Dan Sargent Verified Customer Verified Customer

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A person shouldn’t have to tell a service department what the problem is and still not have it fixed. Very poor customer service. Would not go back to them. Bought two vehicles from them and I don’t plan on the problem is and still not have it fixed. Very poor customer service. Would not go back to them. Bought two vehicles from them and I don’t plan on going back. More

by terrencerkg Verified Customer Verified Customer

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I have nothing, but great things to say about Lombard Ford! I like the home like atmosphere there and everyone there is very cordial, friendly and don't try to aggressively sell you a lot of things. It Ford! I like the home like atmosphere there and everyone there is very cordial, friendly and don't try to aggressively sell you a lot of things. It's a different atmosphere than any dealership I've been to in all honesty. Mr. Lombard, Mike Manns, Mark Jones, Kyle Greenberg and Drew Paris all have been straight shooters and make you feel at ease. They're all terrific. I don't mind driving from far away (live in Agawam MA) to get my Camry serviced there! More

by Sdwyer0 Verified Customer Verified Customer

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It was time to do oil change and check our 2016 vehicle out to keep it running properly. We easily schedule this service and to our surprise within a few days. Went in for the service and Kyle handled ev out to keep it running properly. We easily schedule this service and to our surprise within a few days. Went in for the service and Kyle handled everything very professionally and quickly. Didn't have to wait very long though I enjoyed reading while waiting - just missed the coffee which was there before pandemic. Great service, experience team in a relaxed friendly environment. More

by LF_DONOVAN Verified Customer Verified Customer

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Lombard Ford is always there when I need them. I had a road emergency, Kyle accommodated me graciously. Put me on the service schedule and Lombard got the job done. Thank you Lombard Ford. I had a road emergency, Kyle accommodated me graciously. Put me on the service schedule and Lombard got the job done. Thank you Lombard Ford. More

by ROSELEEB Verified Customer Verified Customer

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