i have been dealing with frontier ford that was sold to
rob lombard ford since 1982 they are great people to deal with and at my age the 2013 mustang is a great car to have sy jim
rob lombard ford since 1982 they are great people to deal with and at my age the 2013 mustang is a great car to have sy jim
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by JIM_LITCHFIELD
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2025 -
Lombard Ford responded
Hi Jim,
I can't believe 43 years have gone by since I bought Frontier Ford from Dave B. Dave still works 3 days a week plus. We have become very close over the past 43 years and I love working with him. Thank you for your continued support! It is always good to see you!
Stay well and have a great summer with your Mustang!
Rob Lombard
My front disc brakes were rubbing metal to metal.
The Lombard Service Department team did an excellent job taking care of the problem!
The Lombard Service Department team did an excellent job taking care of the problem!
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by CHBLOW
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Drew Paris
excellent job and quick to start the service Very little
time to wait for service to begin
time to wait for service to begin
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by Barb and Dan Sargent
Verified Customer
Verified Customer
Service Price Transparency
Kyle and his crew are great!
Always a smile and good conversation. He is efficient and conscientious.
Always a smile and good conversation. He is efficient and conscientious.
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by ajuhlin
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Drew Paris
Mar 31, 2025 -
Lombard Ford responded
We appreciate your kind words. We all strive to do our best for our customers.
Thank you!
Rob Lombard
Honored a parts warrantee which greatly reduced the cost
of repair. Highly ethical dealership I am happy to recommend to anyone shopping for Ford
of repair. Highly ethical dealership I am happy to recommend to anyone shopping for Ford
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by PJGAHEBERT
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Drew Paris
Mar 24, 2025 -
Lombard Ford responded
Thank you so much for the kind words. Our team always strives to do their best to serve our customers.
We appricate our customers!
Rob Lombard
Kyle is great, always positive, professional and kind.
He is easy to reach and always keeps you updated on what's happening and next steps.
He is easy to reach and always keeps you updated on what's happening and next steps.
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by chelsie.lorenzo
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2025 -
Lombard Ford responded
Hello Chelsie,
Thank you so much for putting your trust in us. Kyle is a great asset to our team. We all strive everyday to do our best, We really appreicate you!
Have a great day.
Rob Lombard
Visit for an unexpected breakdown.
Got us back on the road in an Excellent timeframe. Appreciate the support during this!
Got us back on the road in an Excellent timeframe. Appreciate the support during this!
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by williamgreenberg
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Drew Paris
Jan 06, 2025 -
Lombard Ford responded
We are pleased that you are happy and that is all that matters to us. Glad we could help.
My opinion and response for the staff and services I work
with and receive from Lombard Ford has not changed in last 6 years that I’ve been dealing with them - They are a pleasure to work with, not only on t
with and receive from Lombard Ford has not changed in last 6 years that I’ve been dealing with them - They are a pleasure to work with, not only on the sales side, but especially the service side.
If you harp make me say something that I think needs to change….. then I’d have to ask Rob to buy better chairs for the service waiting room!! And maybe think about putting in a coffee machine….
Otherwise…. Keep doing what you’re doing!
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by JDC58
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Drew Paris, Michael Manns
Dec 13, 2024 -
Lombard Ford responded
We can't thank you enough for your business and your kind words. We appreciate any feed back from our customers.
As far as the chairs go, we bought a few new ones a couple years ago but unfortunately they do get worn.
We did remove the coffee machine during COVID a few years ago in order to keep our customers safe and we attempt to stay safe. Should you wish to have coffee, we do have a coffee maker. Mrs. Lombard feels its less "germy" for the employees to provide you with a cup of coffee. Should any one like a cup, simply ask any of us and we will be glad to make it for you.
Be safe over the holidays and we'll see you in the new year!
Dec 13, 2024 -
Lombard Ford responded
We can't thank you enough for your business and your kind words. We appreciate any feed back from our customers.
As far as the chairs go, we bought a few new ones a couple years ago but unfortunately they do get worn.
We did remove the coffee machine during COVID a few years ago in order to keep our customers safe and we attempt to stay safe. Should you wish to have coffee, we do have a coffee maker. Mrs. Lombard feels its less "germy" for the employees to provide you with a cup of coffee. Should any one like a cup, simply ask any of us and we will be glad to make it for you.
Enjoy your holidays and we'll see you in the new year!
Been doing business with them for years.
This service problem took longer than expected but they had the expertise to solve it.
Kyle is personal and informs me on updates for repairs.
This service problem took longer than expected but they had the expertise to solve it.
Kyle is personal and informs me on updates for repairs.
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by LOOKINGFORMOOSE
Verified Customer
Verified Customer
Nov 27, 2024 -
Lombard Ford responded
We've appreciated your business over the years. Sorry it took a little longer than expected. Glad to hear Kyle kept you appraised during the wait. Thanks for the review. We hope next time we can get all Five stars. Enjoy your holidays and be safe.
Your friends at Lombard Ford
Nov 27, 2024 -
Lombard Ford responded
We've appreciated your business over the years. Sorry it took a little longer than expected. Glad to hear Kyle kept you appraised during the wait. Thanks for the review. We hope next time we can get all Five stars. Enjoy your holidays and be safe.
Your friends at Lombard Ford
Very friendly and attentive in the service department.
Had to wait a little longer than expected for a standard 30K mileage maintenance but the quality of work was excellent.
Had to wait a little longer than expected for a standard 30K mileage maintenance but the quality of work was excellent.
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by albertap14
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2024 -
Lombard Ford responded
Regrettably sometimes the service takes a little longer than expected, but we appreciate that you think the quality of work was excellent. We'll try to do better with the wait time next time you visit. Thank you for your patronage. Wishing you happy holidays.
Your friends at Lombard Ford
Nov 26, 2024 -
Lombard Ford responded
Regrettably sometimes the service takes a little longer than expected, but we appreciate that you think the quality of work was excellent. We'll try to do better with the wait time next time you visit. Thank you for your patronage. Wishing you happy holidays.
Your friends at Lombard Ford
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