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Kyle Greenberg
Kyle Greenberg at Lombard Ford
Refer Me

Kyle Greenberg | Page 2

service advisor

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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4.6
102 Reviews
4.6

102 Reviews

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102 Reviews of Kyle Greenberg

January 18, 2024

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Employee Rating

So far so good. Great experience with purchase and personnel. Sales rep. George was very informative and helpful. And Mike very informative with final purchase paper More

by aszak3
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Recommend Dealer
Yes

Other Employees Tagged: Darryl Case, George Fogarty, Emma Allen, Barbara Dew, Drew Paris

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Jan 18, 2024

Lombard Ford responded

We can't thank you enough for your business Steve, and for taking the time to share your experience with others. Contact us for any reason, we're always here to assist. you! Your friends at Lombard Ford

January 07, 2024

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Employee Rating

My appointment was easy to schedule and the work was completed on time. The dealership notified me when the job was completed. More

by cbatorski
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Recommend Dealer
Yes

Other Employees Tagged: Steven Weir, Drew Paris

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Jan 08, 2024

Lombard Ford responded

Thank you for taking the time to let us know how well we completed your visit. We strive to make our customer's visits as painless as possible. :) Thank you for using us as your servicing Dealership. Your friends at Lombard Ford

December 26, 2023

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Service and Service Department has seen a decline (in comparison to a few years ago) in communication, duration of service, and "fixing" the problems. More

by RMILCZ
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Recommend Dealer
Yes

Other Employees Tagged: Drew Paris

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Dec 26, 2023

Lombard Ford responded

I do apologize we are still having an issue with getting parts and then getting parts that are actually good and aren't already broken. Between that and trying to find quality technicians that want to work it has been difficult. A lot of techs don't want to be electricians and with the new EV's and technology that is what the tech world is turning into so we have seen a lot of techs retire and leave the field.

December 09, 2023

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Very prompt and helpful and professional The service department has always provided excellent customer service More

by OSBORD
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Yes
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Dec 11, 2023

Lombard Ford responded

Always our pleasure to assist you! Thank you for taking time out of your day to share your thoughts with others. Enjoy your holiday and see you next year! Your friends at Lombard Ford

December 08, 2023

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A pleasant and responsive experience and thankfully the part was in stock. Happy Holidays to all the crew! More

by valerie159
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Drew Paris

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Dec 08, 2023

Lombard Ford responded

Sounds like you are one of the lucky ones, what with the shortage and all. Happy holidays to you as well. Stay safe! Your friends at Lombard Ford

December 08, 2023

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Kyle is very professional & helpful. Answered all questions and keep me fully informed on service & subsequent repairs. More

by MCCLEANJK
Recommend Dealer
Yes
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Dec 08, 2023

Lombard Ford responded

We're happy to have Kyle on our team here at Lombard Ford. He does his best and a lot of our customers are appreciative for that. Thank you for taking the time to share our thoughts, and thank you for your patronage. Your friends at Lombard Ford

November 22, 2023

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Employee Rating

A as usual pleasant experience. Responsive to my questions and willing to get the job done right. More

by valerie159
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Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Drew Paris , Jackie in Parts

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Nov 22, 2023

Lombard Ford responded

Always a pleasure to assist you! Thank you for your kind remarks and your patronage. Happy Holidays to you. Stay safe. Your friends at Lombard Ford

November 18, 2023

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Lombard identified the problem immediately and made a timely repair. I still experience a faint smell of coolant, which I hope will dissipate over time. More

by PJGAHEBERT
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Yes
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Nov 20, 2023

Lombard Ford responded

We certainly hope that you can no longer smell coolant. If you can, please don't hesitate to contact us.

November 13, 2023

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Employee Rating

Lombard Ford is always the best. Everyone is knowledgeable and courteous. Excellent service as always. More

by jtibbets
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Paris , John Cersoli

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Nov 13, 2023

Lombard Ford responded

You're too kind. Thank you for your time and your thoughts. We always try our best to do the best! Happy Holidays to you. Your friends at Lombard Ford

November 13, 2023

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Employee Rating

Wonderful customer service and attention by service team to resolve the issue quickly and professionally! More

by RYAN181124
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Paris , John Cersoli

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Nov 14, 2023

Lombard Ford responded

Always good to learn that we could resolve your vehicle issue quickly and professionally. Thank you for your business. Your friends at Lombard Ford

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