Kyle Greenberg
Kyle Greenberg at Lombard Ford

Kyle Greenberg | Page 9

Service Advisor

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

4.8
146 Reviews
4.8

146 Reviews

Write a Review

146 Reviews of Kyle Greenberg

June 07, 2023

Dealership Rating
Employee Rating

Efficient, Honest, trustworthy and friendly. I haven’t found a service department associated with a dealership that I trust more than Lombard Ford. It’s totally worth my drive and time to servi More

by JDC58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cersoli, Drew Paris, Mike Manns

Jun 07, 2023

Lombard Ford responded

We're honored that you feel you can trust us here at Lombard Ford. We truly appreciate the fact that we're worth your drive and time. Thank you so much for your business. See you next time... Your friends at Lombard Ford

May 17, 2023

Dealership Rating
Employee Rating

All nice people and I have learned to trust the work they do on my vehicle. More

by sjcarboni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cersoli, Drew Paris

May 18, 2023

Lombard Ford responded

It's always great to hear that we're appreciated and trusted. Can't get better than that. Thank you for you patronage. Such a pleasure to see you. Your friends at Lombard Ford

May 16, 2023

Dealership Rating
Employee Rating

The folks in service & sales are always a pleasure to work with. Five stars all the way! More

by bill@mastersccg.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Cersoli, Drew Paris

May 16, 2023

Lombard Ford responded

It's always a pleasure to assist you with any service needs or concerns you may have Bill. Thank you for choosing us.

May 16, 2023

Dealership Rating
Employee Rating

The folks in service & sales are always a pleasure to work with. Five stars all the way! More

by bill@mastersccg.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cersoli, Drew Paris

May 23, 2023

Lombard Ford responded

Always a pleasure to serve you Bill. Thanks for taking the time to share your feelings. We appreciate it, and you! Your friends at Lombard Ford

May 03, 2023

Dealership Rating
Employee Rating

All the people at Lombard Ford make me feel right at home! They care about their customers and I can see they enjoy working there! More

by MMANS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Darryl Case, George Fogarty , John Cersoli, Drew Paris, Rob Lombard

May 01, 2023

Dealership Rating
Employee Rating

Just an all round friendly place. Great customer service and knowledgeable staff. Wouldn’t take my car any place else! More

by Gerry
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Cersoli, Drew Paris

May 02, 2023

Lombard Ford responded

Always glad to assist Gerry. Please let us know should we do any thing that changes your opinion. You are a valued friend here at Lombard. Your friends at Lombard Ford

April 25, 2023

Dealership Rating
Employee Rating

Worst experience and dealer service ever. They had my truck a total of 4 months for AC work and it was still not fixed properly when I was called to pick it up. I had to bring my truck back 3 More

by Breal.ag33
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: John Cersoli, Drew Paris

Apr 25, 2023

Lombard Ford responded

I'm sorry you felt like the need to post this review almost five months after it was here but you aren't telling the entire story. You brought in your 14 Expedition that you didn't buy here and you had an aftermarket warranty that was involved in the claim. There was an issue with getting parts for your vehicle because some of the parts where discontinued and we couldn't get them aftermarket or from a junk yard at the time. There was metal in the system so the front a/c as well as the rear a/c system needed to be replaced. Your warranty company kept asking for more evidence as to why we were replacing pieces and tried to get involved to getting parts for your vehicle. As far as the steering shaft being left loose, after you took the vehicle it was a few days later before we heard from you about that complaint and we offered to get you right in to look at it. I would have thought that if the steering wheel didn't feel right as soon as you left the dealership you would have turned right back around and had the issue addressed.

March 27, 2023

Dealership Rating
Employee Rating

Drew and his team work seamlessly together! George and Rob always make me feel at home whenever I'm there! More

by MMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Fogarty , John Cersoli, Drew Paris, George Fogarty, Rob Lombard, Mike Mans

March 24, 2023

Dealership Rating
Employee Rating

Accessory parts ordered and in within a day. Easy appointment set for recall repair and install of all accessories. All work done quickly and professionally. First rate service in every way at L More

by nofaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darryl Case, Jeff Weir

Mar 24, 2023

Lombard Ford responded

We try to make our quest's visit as painless as possible. ;) Sounds like we succeeded. Thank you so much for your patronage. Enjoy your vehicle. You're welcome to contact us for any reason. Your friends at Lombard Ford

March 13, 2023

Dealership Rating
Employee Rating

The great job I have grown to expect! ! On time and under budget, can't beat that. More

by EMORRISON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cersoli, Drew Paris

Mar 15, 2023

Lombard Ford responded

Thank you SO much for letting us know how satisfied you are with our services sir. Always a pleasure to work with you. Until we see you again, stay safe. Your friends at Lombard Ford

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