I have nothing, but great things to say about Lombard
Ford! I like the home like atmosphere there and everyone there is very cordial, friendly and don't try to aggressively sell you a lot of things. It
Ford! I like the home like atmosphere there and everyone there is very cordial, friendly and don't try to aggressively sell you a lot of things. It's a different atmosphere than any dealership I've been to in all honesty. Mr. Lombard, Mike Manns, Mark Jones, Kyle Greenberg and Drew Paris all have been straight shooters and make you feel at ease. They're all terrific. I don't mind driving from far away (live in Agawam MA) to get my Camry serviced there!
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by Sdwyer0
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark Jones, Drew Paris, Rob Lombard
Aug 25, 2023 -
Lombard Ford responded
What a touching testimonial Mr. Dwyer. Thank you so much for it, and your business. It's always our pleasure to see you sir.
Your friends at Lombard Ford
Sep 01, 2023 -
Sdwyer0 responded
Keep up the great work, folks! I greatly appreciate all you do for us customers!
It was time to do oil change and check our 2016 vehicle
out to keep it running properly. We easily schedule this service and to our surprise within a few days. Went in for the service and Kyle handled ev
out to keep it running properly. We easily schedule this service and to our surprise within a few days. Went in for the service and Kyle handled everything very professionally and quickly. Didn't have to wait very long though I enjoyed reading while waiting - just missed the coffee which was there before pandemic. Great service, experience team in a relaxed friendly environment.
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by LF_DONOVAN
Verified Customer
Verified Customer
Service Price Transparency
Aug 04, 2023 -
Lombard Ford responded
You're so kind to let us know you had a nice experience with us. Glad we could be of assistance to you in a timely fashion. Sorry about the lack of coffee ;) Thanks for your patronage.
Your friends at Lombard Ford.
Lombard Ford is always there when I need them.
I had a road emergency, Kyle accommodated me graciously. Put me on the service schedule and Lombard got the job done. Thank you Lombard Ford.
I had a road emergency, Kyle accommodated me graciously. Put me on the service schedule and Lombard got the job done. Thank you Lombard Ford.
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by ROSELEEB
Verified Customer
Verified Customer
Aug 04, 2023 -
Lombard Ford responded
You are so welcome. Nothing is worse than a road emergency. Glad we could take care of you in such a timely manner.
Your friends at Lombard Ford
Good service, good location for my self residing in
Winsted. I have purchased several vehicles from Lombard starting in 1987.
Winsted. I have purchased several vehicles from Lombard starting in 1987.
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by STEC.J
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Cersoli, Drew Paris
Jul 27, 2023 -
Lombard Ford responded
We're only a hop and a skip away. ;) We TRULY appreciate your many years of business. Hopefully we'll be able to assist you for many more years. Stay safe.
Your friends at Lombard Ford
Great service, experienced team and relaxed friendly
environment. Easy to schedule and timely results. Thank you!
environment. Easy to schedule and timely results. Thank you!
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by Gerry
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Cersoli, Drew Paris
Jul 27, 2023 -
Lombard Ford responded
Thank you so much Gerry for your review. Always a pleasure to hear our customers are so satisfied.
You know to find us if you need us.
Your friends at Lombard Ford
Had a problem with my truck they took care of it in a
fair amount of time and did a g ood job
fair amount of time and did a g ood job
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by DWILCOX03
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Darryl Case
, John Cersoli, Drew Paris
Jul 26, 2023 -
Lombard Ford responded
Good to know that your problem was taken care of and in a fair amount of time and they did a good job. We appreciate you taking the time to give us your feedback. We strive to ensure our customers are pleased with their service. Thank you,
Your friends at Lombard Ford
Lombard Ford is the best of the best!
My vehicle purchases and service and maintenance is done there!
My vehicle purchases and service and maintenance is done there!
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by MMANS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
George Fogarty
, John Cersoli, Drew Paris, Mike Mans always helps us with the very best Ford Premium Care coverage!
I have been purchasing and having my vehicles serviced by
this dealership for 35 years. Topnotch!
this dealership for 35 years. Topnotch!
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by Landscaper
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2023 -
Lombard Ford responded
35 years. Wow!! We can't thank you enough. It's always a pleasure to see you for whatever reason. Thank you for taking your time to share with others. Stay safe.
Your friends at Lombard Ford
John was efficient and very courteous---politely keeping
me updated on the status of the service work, while I waited in the clean and comfortable waiting room.
me updated on the status of the service work, while I waited in the clean and comfortable waiting room.
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by EDRIISKA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Cersoli, Drew Paris
Jun 16, 2023 -
Lombard Ford responded
It's always nice to know that you're appreciated, and John appreciates you taking the time to share your experience with him.
Sometimes knowing you're doing a good job goes a long way. Thank you for choosing Lombard Ford for your Servicing needs.
Your friends at Lombard Ford
Excellent service performed by knowledgeable staff.
Would recommend there services to friends and relatives. Very friendly staff also.
Would recommend there services to friends and relatives. Very friendly staff also.
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by rayter74
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Cersoli, Drew Paris
Jun 12, 2023 -
Lombard Ford responded
We would certainly appreciate any recommendations to your friends and family. That will ensure we get to continue to meet great people like yourself. Thanks for your business and we look forward to seeing you again.
Your friends at Lombard Ford