Jeremy Laidler

I’ve been trying to work with this dealership for over six weeks to purchase a car, and the experience has been frustrating and unprofessional. I was told I was approved for financing but was never given six weeks to purchase a car, and the experience has been frustrating and unprofessional. I was told I was approved for financing but was never given clear details about the terms despite repeated attempts to get answers. I sent links to three vehicles under $16,000 but waited over two weeks without any response. The only car I was offered was a 2013 Jetta with over 140,000 miles and brake issues. To make matters worse, I was told by the new car manager that my deal was blocked because a manager had a personal issue with my co-signer, and another manager even made an offensive comment about “not wanting to work with people who don’t pay their bills.” My credit has been run multiple times, which likely hurt my score, and yet communication has been almost nonexistent. This entire experience has been unprofessional and disappointing. More

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Jeremy helped me with the purchase of my new terrain, He made it as smooth as possible and helped too insure i was confident in my purchase! I've bought a lot of cars and hes definitely the best salesperson made it as smooth as possible and helped too insure i was confident in my purchase! I've bought a lot of cars and hes definitely the best salesperson I've ever had! More

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I had an excellent experience leasing my new GMC Acadia. The staff was extremely helpful and pleasant to work with. They made the leasing process very easy and I will always recommend them to anyone looki The staff was extremely helpful and pleasant to work with. They made the leasing process very easy and I will always recommend them to anyone looking for a vehicle. More

by rinak98 Verified Customer Verified Customer

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It as a relaxing time when we went to test drive. We felt no pressure and we went home to consider our options. Still no pressure. Then we drove our favorite and still no pressure. That felt nice. And we lov no pressure and we went home to consider our options. Still no pressure. Then we drove our favorite and still no pressure. That felt nice. And we love our vehicle. More

by MZAGORSK Verified Customer Verified Customer

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The service center got my car in right away for the slight damage on it that we noticed after I just bought it. They gave me a loaner and had it fixed in a few days!! slight damage on it that we noticed after I just bought it. They gave me a loaner and had it fixed in a few days!! More

by WOLFKR Verified Customer Verified Customer

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I had a wonderful experience with IA! Was in contact with one employee but when I got there they were unavailable but another just swooped right in and took over!. Great employees and great service! Will be one employee but when I got there they were unavailable but another just swooped right in and took over!. Great employees and great service! Will be back in the future! More

by WOLFKR Verified Customer Verified Customer

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Perfect delivery Perfect truckThank you Mike KTo make Perfect delivery Perfect truck Thank you Mike K To make up your 25 word minimum I wrote this sentence that wasted a lot of time Perfect delivery Perfect truck Thank you Mike K To make up your 25 word minimum I wrote this sentence that wasted a lot of time More

by BRIAN@STRANDEX.COM Verified Customer Verified Customer

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Friendly, attentive and thorough. The manager wasn’t willing to budge on the sale price, but they gave me a fair price on my trade in. willing to budge on the sale price, but they gave me a fair price on my trade in. More

by CZeller Verified Customer Verified Customer

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Very reasonable to deal with. Acknowledged some issues with the vehicle and took care of them as they said they would without hassle. Would recommend them to friends and family. with the vehicle and took care of them as they said they would without hassle. Would recommend them to friends and family. More

by TKEMADDOG Verified Customer Verified Customer

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My experience was great. Jeremy noticed I was a first responder and helped me with a GMC rebate, which saved me almost $800! I was able to go from test drive to driving my new car home in about 3 hours. responder and helped me with a GMC rebate, which saved me almost $800! I was able to go from test drive to driving my new car home in about 3 hours. Everyone was very helpful. More

by KELLYHILl Verified Customer Verified Customer

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