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Kyle Miller
Kyle Miller at Ray Chevrolet

Kyle Miller

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

4.7
448 Reviews

I started in the Automotive Industry as Porter/Detailer and eventually worked myself into Customer Service. I've been around the auto industry since I was in diapers! I was mentored by my father from Day 1 to provide the excellent customer service I aim to provide EVERY SINGLE DAY. I've lived in Lake County for all my life. You're not "just another number" here, you're part of the family! Come on by and see me for all your service needs!

4.7

448 Reviews

Write a Review

Dealership Experience

11 yrs, 3 mos

Industry Experience

17 yrs, 11 mos

Specialties & Trainings

Multi-Brand Specialist

Warranty Specialist

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448 Reviews of Kyle Miller

September 22, 2025

Dealership Rating
Employee Rating

I enjoy the personal service this Dealership gives me, including helping connect my phone to the auto wifi. More

by Ladylog
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Ray Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 ray3@rays-cars.com

September 19, 2025

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Called for a last minute oil change and tire rotation. They figured out a way to get me in. Very little wait time. More

by VSTOLCERS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera

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Sep 19, 2025

Ray Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 ray3@rays-cars.com

September 11, 2025

Dealership Rating
Employee Rating

Wanted to speak to Sevice Manager Liz to discuss my recent visit. Left 2 voicemails and 1 message with a peer. She still has not returned a call. More

by DMPULASKI13
Recommend Dealer
No

Other Employees Tagged: Liz Frohling

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Sep 14, 2025

Ray Chevrolet responded

Thank you for this feedback. We're very sorry to see to hear about the lack of communication on our part. Would you mind reaching out to our General Manager so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to our General Manager, George.

August 30, 2025

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Employee Rating

They Suggested to use my rewards to save money on oil change. And I got a car wash More

by dbudnick123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Liz Frohling, Luis Rivera, Chris Freibauer, TJ Burke

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Aug 30, 2025

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 27, 2025

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Employee Rating

My wife and I just purchased our 2021 Cadillac XT5 from another dealership and experienced a drive train issue. We brought it into Ray Chevrolet and were treated like a valued customer. A loaner vehicle More

by Jeffpacocha
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 27, 2025

Ray Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 18, 2025

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Service was good and quick. Would definitely recommend to anyone who is looking for good service. More

by RPASTERNOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2025

Ray Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ray Chevrolet, we look forward to having you as a valued customer for many years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 14, 2025

Dealership Rating
Employee Rating

Even though I said “yes” to the previous question, it depends on subjective observations I made. Not cleaning out the air filter compartment wasn’t completed. Even though I chose not to purchase the e More

by cbuchmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The mechanic working on my car.

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Aug 16, 2025

Ray Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 05, 2025

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We had to return our truck for service that was supposedly fixed and they had it for 3 days, but only worked on it a total of 3 hours. More

by maniac22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 08, 2025

Ray Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to our General Manager, George. with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 02, 2025

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Employee Rating

Kyle was extremely patient and professional and worked with us while our warranty company gave us the run around. The Ray service team was fantastic! More

by Gustafson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2025

Ray Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ray Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 31, 2025

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Employee Rating

Great service. Professional on all levels of help, Friendly as always. Prompt, polite and down right NICE. More

by Tenorio
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Gonzales, TJ Burke , Bob in Finance******************

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Jul 31, 2025

Ray Chevrolet responded

Thanks for sharing your thoughts about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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