Kyle Miller | Page 19

When I came in for an oil change, my tires were rotated. When I left the dealership, my low pressure tire sensors were going off that my tire was basically flat. I brought my car back in the following week When I left the dealership, my low pressure tire sensors were going off that my tire was basically flat. I brought my car back in the following week (it was now the weekend and the service center was closed). They “fixed” the issue. One day later, the sensor went off again. I was not offered an immediate appointment, instead, days later. Once again, I brought my car on and waited almost two hours for them to fix it. I understand things happen, however, after 3 visits, and a total of 5.5 hours at the dealership, I was not offered anything, not even an apology for the inconvenience. A free oil change would have been nice, at least something. I’m pretty unhappy with this level of service. More

by Haschak Verified Customer Verified Customer

Report | Print

Rupee is the best salesman I have had the pleasure to work with over the past 20+ years. My family combined has purchased about 10 cars from him over those years. He is attentive, knowledgeable and alway work with over the past 20+ years. My family combined has purchased about 10 cars from him over those years. He is attentive, knowledgeable and always finds the best car at the right price for our needs. More

by josephtalles Verified Customer Verified Customer

Report | Print

Kyle was great. He took care of us quickly. I received a email explaining what repairs need to be done along with video which was great. I had a question about one He took care of us quickly. I received a email explaining what repairs need to be done along with video which was great. I had a question about one area and Kyle called me back promptly and explained everything that was needed. we went ahead with the repairs and Kyle was able to get everything done in the same day. Very good customer service. We love working with Kyle. More

by edstyx Verified Customer Verified Customer

Report | Print

great service department. Good input on your problem and how to solve. Kyle Miller : super service. Good input on your problem and how to solve. Kyle Miller : super service. More

by timothy m vanheirseele Verified Customer Verified Customer

Report | Print

Had to take it to another dealer to diagnose the problem correctly. Will not be back. correctly. Will not be back. More

by Weeb Verified Customer Verified Customer

Report | Print

Always great customer service. They alway take good care of me when I go there They alway take good care of me when I go there More

Report | Print

They are always there to accommodate you in you in every way!!!! They are awesome!!! way!!!! They are awesome!!! More

by INFO@EXSTINK.COM Verified Customer Verified Customer

Report | Print

Ray does have the best service department of all dealers I’ve ever dealt with. And the best people I’ve ever dealt with. And the best people More

by KUNKSTER9390 Verified Customer Verified Customer

Report | Print

Overall, it was good. However, they told me I would have to get a new oil pan at my next oil change because threads were worn. After talking to my brother, he said that However, they told me I would have to get a new oil pan at my next oil change because threads were worn. After talking to my brother, he said that means whoever was changing the oil stripped the threads. The only place I have taken my car for an oil change since I bought it is Ray Chevrolet in Fox Lake, IL. They should be the ones that pay to replace the oil pan, not me. They are the ones that stripped the threads, not me. They are responsible for this. More

by ndlgraphics Verified Customer Verified Customer

Report | Print

Vehicle handled as expected and ready when promised. Happy with Ray Chevrolet and will return. Happy with Ray Chevrolet and will return. More

by dbott58 Verified Customer Verified Customer

Report | Print