Kyle Miller
Kyle Miller at Ray Chevrolet

Kyle Miller

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

4.7
424 Reviews

I started in the Automotive Industry as Porter/Detailer and eventually worked myself into Customer Service. I've been around the auto industry since I was in diapers! I was mentored by my father from Day 1 to provide the excellent customer service I aim to provide EVERY SINGLE DAY. I've lived in Lake County for all my life. You're not "just another number" here, you're part of the family! Come on by and see me for all your service needs!

4.7

424 Reviews

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Dealership Experience

10 yrs, 11 mos

Industry Experience

17 yrs, 7 mos

Specialties & Trainings

Multi-Brand Specialist

Warranty Specialist

View more specialties & trainings

424 Reviews of Kyle Miller

May 26, 2025

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Awesome customer service. Honest and solid communication. Definitely glad I switched dealers. Will never look back from the old one. More

by Adams223
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TJ Burke

May 26, 2025

Ray Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 23, 2025

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Kyle, the service writer was a fantastic advocate as we worked through the third party extended warranty claim. More

by islandtime
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2025

Ray Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 15, 2025

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I worked with Kyle who listened carefully to what the issues were. He kept me informed during the whole process and ultimately fixed the problem! More

by Kinglogcabin
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Recommend Dealer
Yes
May 15, 2025

Ray Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 15, 2025

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There was really good customer service and they would always be available to answer any questions. More

by mtighe1
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Recommend Dealer
Yes
May 15, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 12, 2025

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Brought my truck in to get the tire inspected because they had installed them & one was loosing air pressure afterwards took it in and left with no fix on top of that mechanic did not bother to fill up a More

by Loui
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Recommend Dealer
No

Other Employees Tagged: Luis Rivera, TJ Burke

May 15, 2025

Ray Chevrolet responded

Providing a positive experience is our top priority, Loui, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to our General Manager, George We apologize for your negative experience.

May 12, 2025

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Transaction went smooth enough and the office and service department went out of their way to provide excellent service. Would do business with them again. More

by rhynem
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Recommend Dealer
Yes
May 12, 2025

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 10, 2025

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Schedule appointment times that run an hour to an hour and a half late. No communication between service dept and customer. Repair times that are grossly exaggerated. Indifferent to customer's needs. Wor More

by spaceroy
Service Price Transparency
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Recommend Dealer
No
May 14, 2025

Ray Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. We apologize for your negative experience. Please reach out to our General Manager, George.

May 09, 2025

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I am always satisfied when I leave the dealership when my truck goes in for routine maintenance and Oil changes. More

by davel1029
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Recommend Dealer
Yes
May 10, 2025

Ray Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 08, 2025

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Outstanding service everything. I'm looking for another vehicle this summer and I'll be going there. More

by stevesolner
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Recommend Dealer
Yes
May 09, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 05, 2025

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Got an oil change. The wait may seem long but the service members are very friendly and helpful and the team does great work. More

by tyrannosaurusblake
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Service Communication
Recommend Dealer
Yes
May 05, 2025

Ray Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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