Kyle Ray | Page 2

Three years ago I leased a custom order 2018 BMW 540 from BMW of West STL. The experience went very well so when my lease ended I decided to lease a custom order 2021 BMW M550 from them as well. Brandon Gig BMW of West STL. The experience went very well so when my lease ended I decided to lease a custom order 2021 BMW M550 from them as well. Brandon Giganti, my client advisor, did an excellent job of making sure the entire process of placing the order, keeping me up to date on the status, and taking delivery all went very smoothly. During pickup, Bob Whay, the business manager, had all the finance documents ready to go which made signing all the paperwork quick to complete and easy to understand. Overall it was a great experience leasing my new car through BMW of West St Louis and I would highly recommend them to others. Thanks! More

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This is the second vehicle I have acquired from BMW of West St. Louis. I leased a new BMW from this dealership 3 years ago. They did an excellent job with the lease process and service after that sale. West St. Louis. I leased a new BMW from this dealership 3 years ago. They did an excellent job with the lease process and service after that sale. I turned in the leased car and bought a used car this time. Kyle Ray made the lease turn in process quick and easy. He was extremely professional and friendly. Veronica Tran was my salesperson for this purchase. I cannot say enough good things about Veronica. I gave her a list of my needs and wants. Shortly after that she called me to let me know they just got a trade in she recommended that I come in to see before it was sold. I made an appointment and she went on the test drive with me. I loved the way the car handled. Plus, it was in great condition and had more features than I thought I would get in my desired price range. She did not hard sell me whatsoever. I knew when we got back from the test drive that it was perfect for me. I put down a deposit and made an appointment to return with paperwork for my loan application. Bob Whay, the finance manager, was fantastic. He checked with several lending sources and found an extremely favorable rate with a payment where I wanted it to be. I knew I wanted an extended warranty, tire & wheel coverage and GAP insurance. He explained what those covered and the benefits. The pricing was very reasonable, so it was a no brainer to get all three. Lastly, I don't want to leave out the managers, Brent Straub and Linzie Foster, and the owner, Craig Suntrup, All of them greeted me shortly after I arrived and made me feel valued as a customer. The entire dealership team at BMW of West St. Louis is top notch. You can be sure when the time comes to purchase my next car this dealership is where I will go. I have already referred a few friends to Veronica. It's rare to find a salesperson who is professional, fair, friendly and genuinely cares about her customers, but Veronica has all of those qualities. More

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This is my fourth BMW purchase, the last three have been with Brandon I have always been very pleased with BMW of West county and the Suntrip dealership. I appreciate the great customer service that I have with Brandon I have always been very pleased with BMW of West county and the Suntrip dealership. I appreciate the great customer service that I have received over the years. More

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In the last 3 years, I've leased 2 BMW's from Brandon Giganti at BMW of West St. Louis. Both experiences with him were exceptional. It's a rare thing when you can go to a car dealership without any anxie Giganti at BMW of West St. Louis. Both experiences with him were exceptional. It's a rare thing when you can go to a car dealership without any anxiety or the feeling that you're being taken advantage of. Both times, he made the process effortless and gave me a very fair price without all the haggling and deception. The first time, I ordered a 430xi from the factory, and he did a great job tracking the progress and keeping me updated. The second time, which was just this week, I found the X3 that I wanted in stock. It's so amazing to be able to go in and get a car without having to spend your entire day in an exhausting, nerve wracking process. Turning in my previous lease was a breeze, and then the lease signing process with Bob Whay was a smooth and painless as well, free from pressuring you into buying a bunch of options. Of course the add-on options are offered, but without the aggressive sales push. The whole BMW of West St. Louis experience has been exceptional. Altogether, The dealership's service is outstanding as well, and my favorite part is the option of a loaner with pickup and dropoff of my car. That puts this dealership over the top, and I love telling my friends about that amazing bonus. For someone that has very little spare time, that level of service is huge. I've now leased 3 BMW's from them over the past 6 years, and from start to finish I have been thrilled. It's also a rare thing when you feel comfortable recommending a dealership to a good friend. I've done that multiple times without any reservations, and one friend that actually ended going there had the same fantastic experience as well. As long as BMW keeps making extraordinary cars, and BMW of West St. Louis keeps treating their customers like friends, I'll be a customer for life. More

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Top notch service. My car purchase had some complexity and they really helped me get it accomplished! and they really helped me get it accomplished! More

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Purchased many cars through this dealer. The team now is by far the best. Brandon for sales is always on point. Jeff is service is great as well. by far the best. Brandon for sales is always on point. Jeff is service is great as well. More

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Dzevad was very knowledgeable and the car. He and others at the dealership were open about sharing information regarding the process of making the deal. Also, everyone was considerate and helpful, never pus at the dealership were open about sharing information regarding the process of making the deal. Also, everyone was considerate and helpful, never pushy. Very nice experience. More

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I had the best car buying experience that I have ever had. The attention given to me was so good. From sales to finance the experience of working with BMW west county was awesome. Will recommend to anyon had. The attention given to me was so good. From sales to finance the experience of working with BMW west county was awesome. Will recommend to anyone in the market for a BMW or any car they might be selling More

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We purchased a BMW X3 and really great experience. Brandon is so easy and patient to work with. We will definitely be back the next time we are ready to purchase a new vehicle. Bob and Kyle were great Brandon is so easy and patient to work with. We will definitely be back the next time we are ready to purchase a new vehicle. Bob and Kyle were great too! Great customer service all around! More

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Very friendly and easy to work with! I appreciated the patience they had with me when deciding on my new vehicle. Everyone was pleasant to deal with! patience they had with me when deciding on my new vehicle. Everyone was pleasant to deal with! More

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