Kylee Richey | Page 2

The van was supposed to get an oil change and tire rotation. Oil change was done. Tire rotation was not. When the van went in tire light was on indicating low tire pressure. It was still on when we go rotation. Oil change was done. Tire rotation was not. When the van went in tire light was on indicating low tire pressure. It was still on when we got it back. I found a screw in the tire I specifically asked them to look at. Apparently they didn't look at the tires or rotate them. More

by eaglescout117 Verified Customer Verified Customer

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Most of the time, I am disappointed with their service, but they are convenient because I live two blocks away. Kylee Richey never informed me why my service was taking so long. It took an hour and a ha but they are convenient because I live two blocks away. Kylee Richey never informed me why my service was taking so long. It took an hour and a half to repair a leaking tire that should have taken at most 30 minutes. I made an appointment for 8 a.m. so I wouldn't be placed on a wait list. Maybe if she had kept me informed about the time, it wouldn't have bothered me so much. More

by KL280 Verified Customer Verified Customer

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Timely and courteous service. Informative, accommodating, and welcoming. I was offered rebate on parts that were needed to be replaced. Informative, accommodating, and welcoming. I was offered rebate on parts that were needed to be replaced. More

by ckral53 Verified Customer Verified Customer

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Friendly, professional. The work was completed quickly. Very easy to work with. Kylie kept me up to date and Ryan provided excellent service as well. That is why I buy fr The work was completed quickly. Very easy to work with. Kylie kept me up to date and Ryan provided excellent service as well. That is why I buy from Dehaven! More

by mcs7299 Verified Customer Verified Customer

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Service department is a joke! All they want to do is sell cars and not Service them. Won't waste anymore money at this dealership!! Can't give you a loaner car. All they want to do is sell cars and not Service them. Won't waste anymore money at this dealership!! Can't give you a loaner car. More

by scottheather Verified Customer Verified Customer

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Outstanding service advisor along with outstanding service. Always well taken care of at DeHaven. Feels almost like family service. Always well taken care of at DeHaven. Feels almost like family More

by eriebersal Verified Customer Verified Customer

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I have no issues so far. They're doing what they supposed to do.Service and reception is great They're doing what they supposed to do.Service and reception is great More

by charleskimani69 Verified Customer Verified Customer

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Stay as far away from the Service Dept as you can! !! They can't be trusted to give you a honest diagnosis of what problem you may have. To them its how much they can make off a customer. I suggest fin !! They can't be trusted to give you a honest diagnosis of what problem you may have. To them its how much they can make off a customer. I suggest finding another Chevy dealership asap... More

by dkester Verified Customer Verified Customer

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Should explain package cost just for oil change when making appointment only for oil change. making appointment only for oil change. More

by NATALIE KERR Verified Customer Verified Customer

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Had my problem fixed in a timely manner was happy that they fixed my problem they fixed my problem More

by rod.lay Verified Customer Verified Customer

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