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Lacey Pfannenstiel
Lacey Pfannenstiel | Page 9
Service Advisor
Robert Brogden Buick GMC
1500 E Santa Fe St
Olathe, KS 66061
116 Reviews
116 Reviews
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116 Reviews of Lacey Pfannenstiel
June 12, 2025
Withholding my title after repeated good faith attempts to pay my down payment and the staff’s inability to process it is potentially illegal. Steps to retrieve the title will be taken. to pay my down payment and the staff’s inability to process it is potentially illegal. Steps to retrieve the title will be taken. More
by brandon
Verified CustomerOther Employees Tagged: Terrie Horton, David Blackburn, Angela Alvarez
June 11, 2025
Service was great and would be back again for another appointment . The guest area was clean and there are free snacks/drinks! appointment . The guest area was clean and there are free snacks/drinks! More
by theiling86
Other Employees Tagged: Matt Hoover, Jimmy Stateler , Cedric Mayberry, Katie Terry
June 11, 2025
Took care of my car while it was getting fixed and did a great job keeping me up to date as it did take longer than usual due to supply issues. Very friendly and nice. great job keeping me up to date as it did take longer than usual due to supply issues. Very friendly and nice. More
by krystianeperez
Other Employees Tagged: Katie Terry
June 07, 2025
Jimmy Carpenter is definitely the guy to go see if you’re in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to none. More
by James
Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Matt Hoover, Angela Alvarez, Jimmy Stateler , Cedric Mayberry, Katie Terry, JIMMY CARPENTER
June 07, 2025
I took my new 2025 truck in to have the driver seat motor replaced under warranty. Lacey got it right in. She checked after about 1/2 hour and was told it will take most of the day. She arranged for me to ge replaced under warranty. Lacey got it right in. She checked after about 1/2 hour and was told it will take most of the day. She arranged for me to get a ride home. Truck was repaired and working great. Service did a great job. More
by Rick Pillege
June 06, 2025
Jimmy, Tim, Paul, Ryan, and Lacey were very helpful in making this a very smooth transaction. Exceptional team at Robert Brogden’s GMC! making this a very smooth transaction. Exceptional team at Robert Brogden’s GMC! More
by Rob H
Other Employees Tagged: Ryan O'Connor, Paul Levin, Tim Lewis, Jimmy Carpenter
May 30, 2025
Jimmy in Sales and Jimmy in Service are both quite the dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. More
by James
Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Matt Hoover, Angela Alvarez, Jimmy Stateler , Cedric Mayberry, Katie Terry, Jimmy Carpenter
May 28, 2025
Sales was great. The sale price was very good. Trade amount was just okay but won’t complain. Finance was good but a little pushy on extended warranty. Finance did no The sale price was very good. Trade amount was just okay but won’t complain. Finance was good but a little pushy on extended warranty. Finance did not lay out and go over all the numbers. I should have insisted so my fault. All in all I would for sure buy again from Robert Brogden. More
by Rick Pillege
Other Employees Tagged: Terrie Horton, Ryan O'Connor
