Lacie Hildebrand
Lacie Hildebrand at Koons White Marsh Chevrolet

Lacie Hildebrand

Product Specialist

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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5.0
39 Reviews
5.0

39 Reviews

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39 Reviews of Lacie Hildebrand

September 23, 2026

Dealership Rating
Employee Rating

It was a pleasure working with Lacie and Sidney. They did a great job working to give me a good deal and to ease a few concerns that I had. Josh took good care of of me also. I am fully satisfied wi More

by rzengelsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2026

Koons White Marsh Chevrolet responded

Thank you, rzengelsr, for your wonderful review! We're thrilled to hear that Lacie, Sidney, and Josh provided you with trustworthy support and service to ease your concerns and secure a great deal. Your satisfaction with your purchase means a lot to us, and we look forward to welcoming you back soon!

September 23, 2026

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Employee Rating

Courteous staff kept me updated on the progress. Repairs were made in a timely manner More

by larrybarnette60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Koons White Marsh Chevrolet responded

Thank you, Larry, for your wonderful review! We're thrilled to hear that our courteous staff kept you updated and that your repairs were made in a timely manner. Your trust in our reliable and guest-centric service means a lot to us, and we look forward to supporting you again in the future!

September 22, 2026

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Employee Rating

Amazing! !! Lacie was awesome. I was treated with kindness and respect. Jeff who did my financing couldn't have more nice. My whole ordeal with very pleasant. More

by TinaSchott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Chapman

Sep 28, 2026

Koons White Marsh Chevrolet responded

Thank you, Tina, for your amazing review! We're thrilled to hear that Lacie, Jeff, and Nick provided you with such reliable and trustworthy service. Your experience is exactly what we strive for, and we appreciate your recommendation to others. We look forward to welcoming you back!

August 22, 2026

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Dont buy if you are from out of state. Takes forever to get registration. April never calls back and will leave you waiting even after the temporary tag they issue is expired. $800 in doc More

by vballietnotary
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: April Parsons

Sep 04, 2026

Koons White Marsh Chevrolet responded

Dear vballietnotary, thank you for sharing your experience. I sincerely apologize for the delays you faced with registration and the lack of communication from our team. We strive for honesty and reliability in our service, and your feedback will help us improve our processes to better support our guests in the future. We hope you will consider giving us another chance to provide you with the quality service you deserve.

August 14, 2026

Dealership Rating
Employee Rating

Great trade and purchase experience! I found them to be pleasant to deal with and would do business again. More

by Bigeasye
Recommend Dealer
Yes
Aug 24, 2026

Koons White Marsh Chevrolet responded

Thank you! We hope to be of service to you again!

July 27, 2026

Dealership Rating
Employee Rating

Great service. Got me a rental car for two days and kept me informed about my truck More

by jeff60.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark

Jul 30, 2026

Koons White Marsh Chevrolet responded

Thank you again for taking the time to let us know how we did!

June 13, 2026

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Employee Rating

everyone was very nice & helpful. was disappointed i had to spend additional money for two new front tires after purchasing. the front and back tires did not match which they should o More

by tiffany_arnett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denny Norris

Jun 20, 2026

Koons White Marsh Chevrolet responded

Thank you for your feedback, Tiffany. We're glad to hear that everyone was very nice and helpful, but we sincerely apologize for the disappointment regarding the need for new front tires and the mismatch with the back tires. We appreciate your honesty and will ensure our team addresses this issue to maintain the quality and reliability you expect from us. We hope to have the opportunity to serve you better in the future.

June 11, 2026

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Employee Rating

YOU HAVE A WONDERFUL TEAM AT KOONS CHEVY FROM THE GEN MANAGER AND SALES AGENT TO THE BUSINESS MANAGER LACIE DID A FINE JOB IN EXPLAINING EVERY STEP AND I FELT VERY COMFORTABLE WITH HER .ME AND MY FAMILY More

by kirschnerchuck4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Paris , Richard DeMarco, NICK TSALAFAOS

Jun 12, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

April 15, 2026

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Employee Rating

The service was great and the purchasing experience was made to be very easy and smooth. More

by tw574
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sidney Brooks, Denny Norris

Apr 17, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 12, 2026

Dealership Rating
Employee Rating

The service I received was excellent. I told Lacie that I was interested in the Hyundai Elantra and that I was working and wouldn’t be able to look or test drive it until after I got off More

by Rebecca Macatangay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2026

Koons White Marsh Chevrolet responded

Rebecca Macatangay, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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