Lacie Hildebrand

Excellent Customer Service! I had a wonderful experience during my recent visit to the dealership! From the moment I arrived, the staff was extremely professional, courteous, I had a wonderful experience during my recent visit to the dealership! From the moment I arrived, the staff was extremely professional, courteous, and welcoming. Everyone I encountered treated me with kindness and respect, making the entire experience pleasant and stress-free. Their patience, attentiveness, and willingness to answer my questions truly stood out. It’s refreshing to visit a dealership where customer service is clearly a priority and you feel valued rather than pressured. I sincerely appreciate the outstanding service and professionalism shown throughout my visit. Thank you for making my experience such a positive one! I would definitely recommend this dealership to others! More

by keshasjoy2023 Verified Customer Verified Customer

Print

It was a pleasure working with Lacie and Sidney. They did a great job working to give me a good deal and to ease a few concerns that I had. Josh took good care of of me also. I am fully satisfied wi They did a great job working to give me a good deal and to ease a few concerns that I had. Josh took good care of of me also. I am fully satisfied with my purchase! More

by rzengelsr Verified Customer Verified Customer

Print

Courteous staff kept me updated on the progress. Repairs were made in a timely manner Repairs were made in a timely manner More

by larrybarnette60 Verified Customer Verified Customer

Print

Amazing! !! Lacie was awesome. I was treated with kindness and respect. Jeff who did my financing couldn't have more nice. My whole ordeal with very pleasant. !! Lacie was awesome. I was treated with kindness and respect. Jeff who did my financing couldn't have more nice. My whole ordeal with very pleasant. My experience was the best. Buying a car is usually the most stressful experience and long drawn out day. Not at Koons. I came in at 9:30 and out before noon. Couldn't have asked for more. Nick in service took care of me today and totally professional and kind. I will definitely recommend anyone who is looking for a new car. Thank you all again Tina Schott More

by TinaSchott Verified Customer Verified Customer

Print

Dont buy if you are from out of state. Takes forever to get registration. April never calls back and will leave you waiting even after the temporary tag they issue is expired. $800 in doc Takes forever to get registration. April never calls back and will leave you waiting even after the temporary tag they issue is expired. $800 in doc fees is crazy and then have a notary fee on top of it to have to wait that long. More

by vballietnotary Verified Customer Verified Customer

Print

Great trade and purchase experience! I found them to be pleasant to deal with and would do business again. I found them to be pleasant to deal with and would do business again. More

by Bigeasye Verified Customer Verified Customer

Print

Great service. Got me a rental car for two days and kept me informed about my truck Got me a rental car for two days and kept me informed about my truck More

by jeff60.jr Verified Customer Verified Customer

Print

everyone was very nice & helpful. was disappointed i had to spend additional money for two new front tires after purchasing. the front and back tires did not match which they should o was disappointed i had to spend additional money for two new front tires after purchasing. the front and back tires did not match which they should on an awd vehicle for drivetrain health and safety. More

Print

YOU HAVE A WONDERFUL TEAM AT KOONS CHEVY FROM THE GEN MANAGER AND SALES AGENT TO THE BUSINESS MANAGER LACIE DID A FINE JOB IN EXPLAINING EVERY STEP AND I FELT VERY COMFORTABLE WITH HER .ME AND MY FAMILY MANAGER AND SALES AGENT TO THE BUSINESS MANAGER LACIE DID A FINE JOB IN EXPLAINING EVERY STEP AND I FELT VERY COMFORTABLE WITH HER .ME AND MY FAMILY HAVE BOUGHT MANY VEHICLES AND I WOULD NOT GO ANY PLACE ELSE More

by kirschnerchuck4 Verified Customer Verified Customer

Print

The service was great and the purchasing experience was made to be very easy and smooth. made to be very easy and smooth. More

by tw574 Verified Customer Verified Customer

Print