Nick Chapman
Service Director
Koons White Marsh Chevrolet
10207 Philadelphia Road
White Marsh, MD 21162
Industry Experience
15 yrs, 11 mos
5 Reviews
Write a Review5 Reviews of Nick Chapman
February 11, 2024
Excellent customer service from the service team I have been there several times and never disappointed been there several times and never disappointed More
Other Employees Tagged: Courtney Krause
May 11, 2022
Would’ve been better if there were more people working. Please consider hiring more people Please consider hiring more people More
Other Employees Tagged: Christian Stark, Brian Hastmann, Kristine Hall, Dan Hasselberger, Maria Taliano, Charlie Burkhardt@koons.com, Josh Chernault
December 16, 2021
Bought a vehicle with no problem from the salesperson. No problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for 2 days and I took off of work. Vehicle is still making the same noise I took it in for. The month and 1,000 miles are up and I’m stuck with a noise that absolutely drives me crazy. I guess you get what you pay for. Very unhappy with the service department. Place sucks More
Other Employees Tagged: Christian Stark, Brian Hastmann, Frank Dellaterza, Kristine Hall, Dan Hasselberger, Maria Taliano, Chloe Orcutt, Charlie Burkhardt@koons.com, Josh Chernault
April 24, 2020
Nick Chapman is a wonderful addition to the Koons Family. He went above and beyond to keep a loyal customer happy today. I've purchased 6 cars at Koons Chevrolet already and because of the great customer ser He went above and beyond to keep a loyal customer happy today. I've purchased 6 cars at Koons Chevrolet already and because of the great customer service Nick Chapman showed me today (4/24/2020) I will purchase many more cars from this dealership. Plus I will tell family and friends that this is a great dealership to do business with. Thank you Nick Chapman..... More
October 15, 2018
It was great. Our salesman was very informative. I would recommend koons Chevy to my friends because our salesman made the whole experience great everything from our choice of vehicles to our payment I would recommend koons Chevy to my friends because our salesman made the whole experience great everything from our choice of vehicles to our payment request. Before we knew it it was time to go to finance and sign the papers. Also I dont remember the name of the gentleman who did our paperwork but he also did a great job explaining our paperwork as we signed. More
Other Employees Tagged: Dan Hasselberger, Charlie Burkhardt@koons.com, Montey Davis, David Stahl , Ed Ridgley