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Lacie Suprano
Lacie Suprano at Spitzer Toyota Monroeville

Lacie Suprano | Page 2

Parts Advisor

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.7
47 Reviews
4.7

47 Reviews

Write a Review

47 Reviews of Lacie Suprano

March 30, 2026

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Employee Rating

Got an alignment days before at spitzer. A noise started after the alignment. Slight rubbing. Got an appointment to check it. Mechanic said I needed pads to correct it. After brake job was c More

by Jim.beimel
Recommend Dealer
No

Other Employees Tagged: Lacie Suprano

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Apr 03, 2026

Spitzer Toyota Monroeville responded

Thank you for providing this feedback, Jim, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Mar 31, 2026

Spitzer Toyota Monroeville responded

Thank you for providing this feedback, Jim, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 20, 2026

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Employee Rating

Great people to work with. Would recommend them to anyone . Always listen to you More

by MATESICHMARYLOU
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Mar 21, 2026

Spitzer Toyota Monroeville responded

We’re thrilled you felt listened to during service on your Toyota RAV4. Thank you for recommending our team to others. We look forward to working with you again.

March 19, 2026

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All went well Lacie handled everything all I had to do was sign the work order. More

by MJDUV
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Mar 19, 2026

Spitzer Toyota Monroeville responded

Thank you for letting us know that Lacie handled everything for your Toyota Tacoma’s service visit. It’s great that all you needed to do was sign the work order. We appreciate your five-star review and look forward to assisting you again.

March 07, 2026

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James Thomas is incredible, just a super trustworthy guy who genuinely wants to help. Will always bring my Prius to them More

by mattlucchesi44
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Mar 07, 2026

Spitzer Toyota Monroeville responded

We appreciate your kind words about our Toyota Prius service. It’s great to know you felt confident in our team’s support. We look forward to helping with your Prius again. Lacie

March 01, 2026

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Okay Service people were great and they are always right on..Couldn't ask for a better crew. More

by blueroses19
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Mar 01, 2026

Spitzer Toyota Monroeville responded

Thank you for sharing your experience with our service crew. We’re delighted to hear we consistently delivered prompt and attentive care for your Toyota Tundra. Lacie and our team look forward to keeping your Tundra running smoothly on your next visit.

February 28, 2026

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Employee Rating

Take care quickly. Very good service. Thank you. I'm very happy with my service there. Thank you . More

by DYKN78
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Mar 01, 2026

Spitzer Toyota Monroeville responded

It’s wonderful to hear that your Toyota Tundra received prompt and attentive care. Knowing you’re very happy with the service means a lot. We look forward to assisting you again in the future.

February 26, 2026

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As always communicate well and work is completed timely Much better experience than your competitors in the North Hills More

by Bradleyheffner
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Feb 26, 2026

Spitzer Toyota Monroeville responded

Thank you for the 5-star rating. We’re happy our clear communication and timely service on your Toyota Sequoia stood out compared to other shops in North Hills. We look forward to helping you again.

February 22, 2026

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Everyone is always professional and polite, even if they have to tell you something bad More

by JMAYHOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Reardon, James Thomas, Elvis "David" Bole, Charles Carter

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Feb 22, 2026

Spitzer Toyota Monroeville responded

It’s great to hear our team stays courteous and transparent, even when delivering tough news. Thank you for trusting us with your Toyota Corolla.

February 21, 2026

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Employee Rating

One word says it all, Quality. Starting with the sales staff the vehicles and support in the garage you always feel like the Spitzer Team cares about you and wants to earn having y More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Thomas, David Demchak , Rudi

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Feb 21, 2026

Spitzer Toyota Monroeville responded

Thank you for noting the quality across our sales, inventory, and service teams. It’s wonderful to know you felt genuinely supported during your visit. We appreciate your trust in us for your Toyota Highlander Hybrid.

February 19, 2026

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Employee Rating

Great communication and loved the video of what needed done on the car. Great service More

by rrapneth
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Feb 20, 2026

Spitzer Toyota Monroeville responded

Thank you for highlighting our communication and the video walkthrough of needed repairs. Lacie and the team are pleased the service on your Toyota Camry met your expectations. We appreciate you trusting us with your vehicle’s care.

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