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Lacie Suprano

Overview Reviews (57) Inventory (190)

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Lacie Suprano

Lacie Suprano | Page 3

Parts Advisor

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.7

57 Reviews

4.7

57 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (57) Inventory (190)

57 Reviews of Lacie Suprano

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March 30, 2026

Dealership Rating

Employee Rating

Got an alignment days before at spitzer. A noise started after the alignment. Slight rubbing. Got an appointment to check it. Mechanic said I needed pads to correct it. After brake job was c A noise started after the alignment. Slight rubbing. Got an appointment to check it. Mechanic said I needed pads to correct it. After brake job was completed still have the noise from the alignment. Never had noise previously. Went from car stability to mess. More

by Jim.beimel

Verified Customer

Recommend Dealer

Other Employees Tagged: Lacie Suprano

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Apr 03, 2026 -

Spitzer Toyota Monroeville responded

Thank you for providing this feedback, Jim, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 20, 2026

Dealership Rating

Employee Rating

Great people to work with. Would recommend them to anyone . Always listen to you Would recommend them to anyone . Always listen to you More

by MATESICHMARYLOU

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lacie Suprano

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Mar 21, 2026 -

Spitzer Toyota Monroeville responded

We’re thrilled you felt listened to during service on your Toyota RAV4. Thank you for recommending our team to others. We look forward to working with you again.

March 19, 2026

Dealership Rating

Employee Rating

All went well Lacie handled everything all I had to do was sign the work order. was sign the work order. More

by MJDUV

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lacie Suprano

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Mar 19, 2026 -

Spitzer Toyota Monroeville responded

Thank you for letting us know that Lacie handled everything for your Toyota Tacoma’s service visit. It’s great that all you needed to do was sign the work order. We appreciate your five-star review and look forward to assisting you again.

March 07, 2026

Dealership Rating

Employee Rating

James Thomas is incredible, just a super trustworthy guy who genuinely wants to help. Will always bring my Prius to them who genuinely wants to help. Will always bring my Prius to them More

by mattlucchesi44

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lacie Suprano

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Mar 07, 2026 -

Spitzer Toyota Monroeville responded

We appreciate your kind words about our Toyota Prius service. It’s great to know you felt confident in our team’s support. We look forward to helping with your Prius again. Lacie

March 01, 2026

Dealership Rating

Employee Rating

Okay Service people were great and they are always right on..Couldn't ask for a better crew. on..Couldn't ask for a better crew. More

by blueroses19

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lacie Suprano

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Mar 01, 2026 -

Spitzer Toyota Monroeville responded

Thank you for sharing your experience with our service crew. We’re delighted to hear we consistently delivered prompt and attentive care for your Toyota Tundra. Lacie and our team look forward to keeping your Tundra running smoothly on your next visit.

February 28, 2026

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Employee Rating

Take care quickly. Very good service. Thank you. I'm very happy with my service there. Thank you . Very good service. Thank you. I'm very happy with my service there. Thank you . More

by DYKN78

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lacie Suprano

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Mar 01, 2026 -

Spitzer Toyota Monroeville responded

It’s wonderful to hear that your Toyota Tundra received prompt and attentive care. Knowing you’re very happy with the service means a lot. We look forward to assisting you again in the future.

February 26, 2026

Dealership Rating

Employee Rating

As always communicate well and work is completed timely Much better experience than your competitors in the North Hills Much better experience than your competitors in the North Hills More

by Bradleyheffner

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lacie Suprano

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Feb 26, 2026 -

Spitzer Toyota Monroeville responded

Thank you for the 5-star rating. We’re happy our clear communication and timely service on your Toyota Sequoia stood out compared to other shops in North Hills. We look forward to helping you again.

February 22, 2026

Dealership Rating

Employee Rating

Everyone is always professional and polite, even if they have to tell you something bad have to tell you something bad More

by JMAYHOOD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pat Reardon, James Thomas, Elvis "David" Bole, Charles Carter

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Feb 22, 2026 -

Spitzer Toyota Monroeville responded

It’s great to hear our team stays courteous and transparent, even when delivering tough news. Thank you for trusting us with your Toyota Corolla.

February 21, 2026

Dealership Rating

Employee Rating

One word says it all, Quality. Starting with the sales staff the vehicles and support in the garage you always feel like the Spitzer Team cares about you and wants to earn having y Starting with the sales staff the vehicles and support in the garage you always feel like the Spitzer Team cares about you and wants to earn having you as a customer. More

by Al

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Thomas, David Demchak , Rudi

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Feb 21, 2026 -

Spitzer Toyota Monroeville responded

Thank you for noting the quality across our sales, inventory, and service teams. It’s wonderful to know you felt genuinely supported during your visit. We appreciate your trust in us for your Toyota Highlander Hybrid.

February 19, 2026

Dealership Rating

Employee Rating

Great communication and loved the video of what needed done on the car. Great service done on the car. Great service More

by rrapneth

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lacie Suprano

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Feb 20, 2026 -

Spitzer Toyota Monroeville responded

Thank you for highlighting our communication and the video walkthrough of needed repairs. Lacie and the team are pleased the service on your Toyota Camry met your expectations. We appreciate you trusting us with your vehicle’s care.

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