Lance Gendron
Lance Gendron at BMW of Shrewsbury

Lance Gendron

Service Writer

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.8
76 Reviews
4.8

76 Reviews

Write a Review

76 Reviews of Lance Gendron

June 27, 2025

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Always get excellent service from the BMW team. Great selection of drinks and snacks for the waiting room. Very well maintained and clean and feel very comfortable waiting for my BMW. Loving it. More

by Yeung BMW X3
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Recommend Dealer
Yes
Jun 30, 2025

BMW of Shrewsbury responded

Thank you for sharing your positive experience with us at BMW of Shrewsbury! We're delighted to hear that our service and amenities made your visit comfortable. Enjoy driving your BMW X3, and we look forward to seeing you again!

June 23, 2025

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Appointment made online which was easy. Left X5 for an exterior detail fore the day. Picked up at end of day and X5 looks new. More

by Dejasix
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Recommend Dealer
Yes
Jun 24, 2025

BMW of Shrewsbury responded

Deja, we're so happy to hear that your BMW X5 looks brand new after the exterior detail at BMW of Shrewsbury! Thanks for choosing us and sharing your experience.

June 13, 2025

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McGovern is the BEST dealership around from sales to service to autobody I bought my first brand new car here in 2024 and now I will buy every car here for me and my family moving forward! Friendly know More

by bonniejeanpoland
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Recommend Dealer
Yes
Jun 13, 2025

BMW of Shrewsbury responded

Thank you for the glowing review! We're delighted to hear that your experience with BMW of Shrewsbury has been exceptional across all departments. We look forward to assisting you and your family with future car purchases!

June 12, 2025

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Lance was informative, professional with great communication skills and provided some assistance alleviating some cost. Im Very greatful. More

by newlife2671
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Recommend Dealer
Yes
Jun 13, 2025

BMW of Shrewsbury responded

We're delighted to hear that Lance provided such informative and professional service at BMW of Shrewsbury. It's wonderful knowing he could assist in alleviating some costs for you. Thank you for sharing your experience!

June 11, 2025

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Lance is very knowledgeable, efficient and honest! I always go him first any car-related advice! More

by Mirazimi750
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Recommend Dealer
Yes
Jun 12, 2025

BMW of Shrewsbury responded

We are glad to hear that Lance is your go-to service guy! Thanks for sharing this review with the BMW of Shrewsbury team.

June 11, 2025

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BMW of Shrewsbury, MA is very professional and upscale. I just came in for a free oil change. There's free coffee and fast wifi while waiting. When you buy a car there, you get oil change and service for 3 More

by Lennypoulin
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Recommend Dealer
Yes

Other Employees Tagged: Samuel

Jun 11, 2025

BMW of Shrewsbury responded

Thank you for highlighting the professional service and amenities at BMW of Shrewsbury. We're glad to hear that your experience was straightforward and pleasant. Safe travels until next time!

June 07, 2025

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Service was great and consistent with other visits. They do a good job there that’s why I go back.. More

by Dtcunniff
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Recommend Dealer
Yes
Jun 09, 2025

BMW of Shrewsbury responded

Thanks so much for taking the time to leave BMW of Shrewsbury a great review!

May 25, 2025

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Waiting area is comfy and snacks are plentiful with televisions for viewing. What else could you ask for! More

by Ja
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Recommend Dealer
Yes
May 27, 2025

BMW of Shrewsbury responded

We're delighted to hear you enjoyed the comfy waiting area and amenities at BMW of Shrewsbury! Thanks for sharing your positive experience with us.

May 23, 2025

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Lance Gendron who is a Service Adviser there is as good as they get. I believe lance was a former Service Technician. His attitude, knowledge and former background as a Service Techinicans should be the pr More

by Mark
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Recommend Dealer
Yes
May 26, 2025

BMW of Shrewsbury responded

Mark, we're delighted to hear that Lance provided such exceptional service at BMW of Shrewsbury. It's fantastic when team members with a strong background and great attitude make an impact like this. Thank you for sharing your experience!

May 16, 2025

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I appreciate the level of professionalism that you offered to me,also finding the issues. More

by Dave
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Recommend Dealer
Yes
May 19, 2025

BMW of Shrewsbury responded

Thanks so much, Dave. We look forward to your next visit to BMW of Shrewsbury!

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