Lance Gendron

Lance at BMW of Shrewsbury is excellent. He really knows his stuff. He is responsive and communicative. It doesn't get any better. If/when I buy another BMW it will likley be BMW of Shrewsbu He really knows his stuff. He is responsive and communicative. It doesn't get any better. If/when I buy another BMW it will likley be BMW of Shrewsbury, simply because Lance is the best service adviser I have ever worked with. More

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Lance was a great person to work with! He was very honest and knowledgeable of what he was talking about. Very very patient and explained everything himself. He really truly made the proce He was very honest and knowledgeable of what he was talking about. Very very patient and explained everything himself. He really truly made the process so much better and reassured me of things I should fix at the very moment and things I can’t wait on. 100% recommend him and his services! More

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Great Customer Service tailored to the customer . Everything on time and we got a free car wash. Everything on time and we got a free car wash. More

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Great service as always! With Lance as advisor everything looks easy !thank you Bmw team With Lance as advisor everything looks easy !thank you Bmw team More

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Lance was a knowledgeable and experienced service manager. Took care of all my vehicles needs at the time manager. Took care of all my vehicles needs at the time More

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As always, prompt and efficient work and always done right. Everyone has a smile and they always listen carefully so what my problem is. Will always do businesses at BMW of Shrewsbury right. Everyone has a smile and they always listen carefully so what my problem is. Will always do businesses at BMW of Shrewsbury More

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Yvonne helped us buy our X5 two years ago. She was extremely helpful and made the buying experience fun and easy. Over the last two years she has always been available to help with all our con She was extremely helpful and made the buying experience fun and easy. Over the last two years she has always been available to help with all our concerns and what ions. The service team also provides consistent and professional service. More

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Always get excellent service from the BMW team. Great selection of drinks and snacks for the waiting room. Very well maintained and clean and feel very comfortable waiting for my BMW. Loving it. Great selection of drinks and snacks for the waiting room. Very well maintained and clean and feel very comfortable waiting for my BMW. Loving it. More

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Appointment made online which was easy. Left X5 for an exterior detail fore the day. Picked up at end of day and X5 looks new. Left X5 for an exterior detail fore the day. Picked up at end of day and X5 looks new. More

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McGovern is the BEST dealership around from sales to service to autobody I bought my first brand new car here in 2024 and now I will buy every car here for me and my family moving forward! Friendly know service to autobody I bought my first brand new car here in 2024 and now I will buy every car here for me and my family moving forward! Friendly knowledgeable was superior service I highly recommend More

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