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Lance Gendron
Lance Gendron at BMW of Shrewsbury

Lance Gendron

Service Writer

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.8
67 Reviews
4.8

67 Reviews

Write a Review

67 Reviews of Lance Gendron

May 16, 2025

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Employee Rating

Clean nice waiting area. Perfect office while I wait. Fast service was a plus too. There were also complimentary beverages and snacks that made the wait enjoyable More

by kreeveshall
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Deanna Morgan, Matt Roy, Peter Neslusan

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May 19, 2025

BMW of Shrewsbury responded

We're delighted to hear you enjoyed the amenities and fast service at BMW of Shrewsbury! It's great that our waiting area made your visit more comfortable. Thanks for sharing your experience with us!

May 16, 2025

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I appreciate the level of professionalism that you offered to me,also finding the issues. More

by Dave
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Service Communication
Recommend Dealer
Yes
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May 19, 2025

BMW of Shrewsbury responded

Thanks so much, Dave. We look forward to your next visit to BMW of Shrewsbury!

May 13, 2025

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I am very pleased with the service I receive at this dealership. Top notch customer care. More

by scottdthomp
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Deanna Morgan, Matt Roy, Peter Neslusan

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May 14, 2025

BMW of Shrewsbury responded

Thanks so much, Scott. We look forward to your next visit to BMW of Shrewsbury!

May 12, 2025

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Always going out of their way to make it the best experience. I highly recommend. More

by pog_dig
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Recommend Dealer
Yes
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May 12, 2025

BMW of Shrewsbury responded

This is the kind of feedback we work hard for. Thank you for recommending BMW of Shrewsbury!

May 09, 2025

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Very professional and fast service. I would come back again to this dealership for service. More

by ken_desbouvrie
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Roy

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May 12, 2025

BMW of Shrewsbury responded

Thanks so much, Ken. We look forward to your next visit to BMW of Shrewsbury!

May 04, 2025

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Great Dealership, good service all around! !! No pressure sales and very quick in and out within 2 hours!! More

by rkdistribution
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2025

BMW of Shrewsbury responded

Thank you for sharing your experience with BMW of Shrewsbury! We're delighted to hear that our team provided a pressure-free and efficient service. Enjoy the ride, and we hope to see you again in the future!

May 03, 2025

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Best and most stress-free car buying experience I’ve ever had. Deal was fair and staff was pleasant and accommodating. Highly recommended. More

by jack_kenney
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Picerno, Nathaniel Paintsil

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May 05, 2025

BMW of Shrewsbury responded

Jack, we're delighted to hear that your experience at BMW of Shrewsbury was stress-free and enjoyable. Thank you for recommending us!

May 01, 2025

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My husband and I have been buying and leasing cars from this dealership for many years. The reason why is the service and relationship we have with the amazing team there. They go above and beyond and that More

by jenniferlynneckert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Jason Campbell, Deanna Morgan, Matt Roy, Peter Neslusan, David Mack

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May 01, 2025

BMW of Shrewsbury responded

Jennifer, thank you for your loyalty and kind words about the team at BMW of Shrewsbury! We're delighted to hear that our service keeps bringing you back. Looking forward to many more years together!

May 01, 2025

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Service exceeded our expectations, extremely professional and great customer service. Thank you for the great experience More

by Dcimmino66
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Recommend Dealer
Yes
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May 02, 2025

BMW of Shrewsbury responded

We're delighted to hear that our team at BMW of Shrewsbury exceeded your expectations with their professionalism and customer service. Thank you for sharing your experience!

April 25, 2025

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Excellent service. They explained the repairs needed in detail. Completed the work on time while I waited More

by Elkaspr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

BMW of Shrewsbury responded

Elkaspr, thank you for sharing your experience! We're delighted to hear that our team at BMW of Shrewsbury provided detailed explanations and timely service. We appreciate your support!

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