Lance Gendron
Lance Gendron at BMW of Shrewsbury

Lance Gendron | Page 2

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
167 Reviews
4.9

167 Reviews

Write a Review

167 Reviews of Lance Gendron

August 15, 2026

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Employee Rating

Clean well maintained dealership. I am comfortable to visit it again and trust the recommendation they give. More

by ashish1414
Service Price Transparency
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Recommend Dealer
Yes
Aug 17, 2026

BMW of Shrewsbury responded

We are grateful for your confidence in BMW of Shrewsbury. We are happy you had such a positive experience with our team. Your satisfaction means the world to us.

July 28, 2026

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Lance is an excellent service manager and does a wonderful job handling any issues and staying in constant communication throughout the process. More

by Matt
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Recommend Dealer
Yes
Jul 28, 2026

BMW of Shrewsbury responded

Matt, thank you for your business and feedback. Lance will be very appreciative of your shoutout. See you next time at BMW of Shrewsbury!

July 25, 2026

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Great team at Shrewsbury always a pleasure. They provide good advice on the most important service needed More

by edwtgar
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Recommend Dealer
Yes

Other Employees Tagged: Deanna Morgan

Jul 27, 2026

BMW of Shrewsbury responded

Thank you for sharing your glowing review of our team! We're grateful for your business and look forward to working with you again at BMW of Shrewsbury.

July 23, 2026

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I trust the staff to care for my car the way I appreciate. And it’s fun to see the cars I cannot afford in the showroom. More

by shawcarolyn85
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Recommend Dealer
Yes
Jul 23, 2026

BMW of Shrewsbury responded

We love your feedback and we’re thrilled to be your trusted service team at BMW of Shrewsbury. Thank you!

July 21, 2026

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They made the visit extremely easy and quick! Matt was very nice and respectful. I recommend everyone go here! More

by anthonyms16
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Recommend Dealer
Yes
Jul 21, 2026

BMW of Shrewsbury responded

We’re glad Matt made your visit so seamless and quick! Thank you for your business and recommendation from the whole team at BMW of Shrewsbury!

July 12, 2026

Dealership Rating
Employee Rating

I was able to have my recall taken care of expeditiously and Lance also pointed out that I needed an inspection sticker and they took care of that for me. Thank you for the proactive service. Have a great More

by HeidiBX3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Deanna Morgan

Jul 13, 2026

BMW of Shrewsbury responded

Heidi, we're so pleased to hear that Lance took such great care of you! Thank you for choosing BMW of Shrewsbury and for sharing your feedback. We wish you safe travels and a wonderful summer!

July 10, 2026

Dealership Rating
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Lance is always very professional and pleasant. He explains the services required and costs very well. More

by Kate
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Recommend Dealer
Yes
Jul 10, 2026

BMW of Shrewsbury responded

Kate, we are so happy to read such a great review about Lance! Thank you for choosing BMW of Shrewsbury!

June 22, 2026

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Outstanding service. Lance was awesome. He explained everything clearly and provided clear recommendations. Thank you! More

by Bc23
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Recommend Dealer
Yes
Jun 23, 2026

BMW of Shrewsbury responded

Thank you for your glowing review of Lance and the team! We hope to see you again at BMW of Shrewsbury!

June 16, 2026

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It was Easy to schedule; friendly staff and there was good communication throughout the service process. More

by Shaun
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Recommend Dealer
Yes
Jun 16, 2026

BMW of Shrewsbury responded

Shaun, thank you for the great review! We are so glad you had such a smooth and communicative service experience with our team. We hope to see you again at BMW of Shrewsbury!

June 16, 2026

Dealership Rating
Employee Rating

Friendly knowledgeable staff with quick service. Great waiting area and spotless showroom. I highly recommend them. More

by Jeff
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2026

BMW of Shrewsbury responded

Hi Jeff, thank you for the excellent review of BMW of Shrewsbury! We appreciate your business and hope to see you again soon.

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