Lance Smith | Page 28

Everyone is always very courteous, they keep me well informed when my car is in which I'm very appreciative of and complete the work I've requested in a timely fashion informed when my car is in which I'm very appreciative of and complete the work I've requested in a timely fashion More

by Hannah Verified Customer Verified Customer

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Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs Super knowledgeable and super friendly. I highly recommend him for all of your service needs More

by TYLERXMR4 Verified Customer Verified Customer

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We've bought 2 cars and referred 3 people because of the friendly service and great warranty. friendly service and great warranty. More

by Alimar Verified Customer Verified Customer

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Service was performed and when I brought up an issue with my car that a scrape damage occurred to my car while in their possession. I was brushed off as it was my fault and responsible for the damages. I was my car that a scrape damage occurred to my car while in their possession. I was brushed off as it was my fault and responsible for the damages. I was referred over to dealer manager Dillian. I left 3 messages and never received a follow up call from him. More

by LILLYANACLARK.16 Verified Customer Verified Customer

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Lance has been servicing my car since I purchased it. He has always been courteous and professional. As a single grandmother, Lance has made sure my Santa Fe had a thorough check up whenever I prepared He has always been courteous and professional. As a single grandmother, Lance has made sure my Santa Fe had a thorough check up whenever I prepared for a long trip out of town. If he did not know an answer to my questions, he would find take the time to find someone or somewhere to help me. Lance always gave me superior service always explaining what and why I needed the servicing he recommended. . I always knew I could trust him and that my vehicle would take my grandchildren and great grandchildren safely on our vacations. Many kudos to Lance and this dealership. More

by Joan Collins Verified Customer Verified Customer

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Lance is by far the best service advisor I’ve ever worked with I’ve purchased vehicles every 2 years since I was 16 and that’s a lot of advisors. He is so good and takes such good of my because I’m such a p with I’ve purchased vehicles every 2 years since I was 16 and that’s a lot of advisors. He is so good and takes such good of my because I’m such a picky about my vehicles. Thank you Lance for all you do!!! More

by Kimmiesuefisherkimiwho Verified Customer Verified Customer

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Very polite and professional. Thanks so much for your help. I would recommend you to a friend. Thanks so much for your help. I would recommend you to a friend. More

by laurenmiller625 Verified Customer Verified Customer

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Lance is one of the kindest advisors I have work with in comparison to other dealerships in my pervious years. comparison to other dealerships in my pervious years. More

by MAHARLIKADEVERA Verified Customer Verified Customer

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My usual rep Lance had a family issue. The person who took over was very short and I really did not get what I had asked for. He also made me feel like I was a dumb female when I asked que The person who took over was very short and I really did not get what I had asked for. He also made me feel like I was a dumb female when I asked questions. More

by CRSCTR Verified Customer Verified Customer

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Lance knowledge of EV service has gotten better with every visit, plus he has also gotten a better understanding of my priorities so he’s truly doing a great job as my service rep. every visit, plus he has also gotten a better understanding of my priorities so he’s truly doing a great job as my service rep. More

by DLEIGHTON77 Verified Customer Verified Customer

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