Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Lance Smith
Lance Smith at Lithia Hyundai of Reno
Refer Me

Lance Smith | Page 32

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.8
701 Reviews
4.8

701 Reviews

Write a Review

701 Reviews of Lance Smith

April 22, 2022

Dealership Rating
Employee Rating

Friendly and helpful. Great service both customer and for the car! Look forward to future services here! More

by DMVAZQUEZ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Apr 27, 2022

Lithia Hyundai of Reno responded

Hello, it's wonderful to see you received great service from our friendly team. We'll see you again in the future!

April 19, 2022

Dealership Rating
Employee Rating

Always have a positive experience when getting my car serviced by Lance. Always keeps me up to date with my vehicle. More

by djrbour15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Apr 21, 2022

Lithia Hyundai of Reno responded

Hello, thank you for the positive feedback. See you next time!

April 12, 2022

Dealership Rating
Employee Rating

I was disappointed that Lance wasn’t there, but Tabatha took great care of my vehicle’s needs. More

by LoriK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tabatha Culver

Helpful
Report | Print
Apr 13, 2022

Lithia Hyundai of Reno responded

Thanks for the 5-stars, Lori! We are pleased to hear about your experience and we look forward to your next visit!

April 07, 2022

Dealership Rating
Employee Rating

Staff was very helpful, I had an issue with my vehicle while visiting Reno and I was greatly taken care of here More

by Dogcat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Apr 07, 2022

Lithia Hyundai of Reno responded

Hello, it's wonderful to see how helpful our team was during your visit. Come see us again in the future!

April 07, 2022

Dealership Rating
Employee Rating

No auto support on recall was without car for 5 days . loyal customer of 14 years. More

by JPPARRA
Recommend Dealer
Yes
Helpful
Report | Print
Apr 08, 2022

Lithia Hyundai of Reno responded

Hello, thank you for taking the time to leave a review. We appreciate your continued loyalty. I apologize for any inconvenience your vehicle’s recall service has given you and I would appreciate the opportunity to reconcile the matter. Please contact me when you can. Thank you. Lillian Davis 775-682-5509 Customer Relations Manager

April 02, 2022

Dealership Rating
Employee Rating

I’ve always had good service. Everyone there is great especially Matt. Thank you for always serving me. More

by Burnschevygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Franceschini , Matt Ashton, Tabatha Culver, Ryan

Helpful
Report | Print
Apr 07, 2022

Lithia Hyundai of Reno responded

Hello, we're pleased to see Matt and the rest of our team always provide you with good service when you visit. We look forward to seeing you again!

April 02, 2022

Dealership Rating
Employee Rating

I always enjoy working with Lance. The service is excellent and everyone is always very helpful . More

by Larry T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Apr 07, 2022

Lithia Hyundai of Reno responded

Hi Larry, we appreciate your feedback about always enjoying your experience with Lance and the excellent service everyone always provides. We look forward to seeing you again!

March 30, 2022

Dealership Rating
Employee Rating

Very nice that the warranty coverage was as solid as it was, amazing... I was satisfied... More

by ROYJE777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tabatha Culver

Helpful
Report | Print
Apr 04, 2022

Lithia Hyundai of Reno responded

Hello, thank you for your feedback. Come see us again in the future!

March 27, 2022

Dealership Rating
Employee Rating

Friendly and good communication, Knowledgeable staff and versatile scheduling, but service time has a long wait time. More

by ELIZABETHKRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Franceschini

Helpful
Report | Print
Mar 29, 2022

Lithia Hyundai of Reno responded

Hi Elizabeth, we apologize for the wait time you experienced during your visit but we do appreciate your patience and business. Let us know what else we may help with in the future! Take care!

March 24, 2022

Dealership Rating
Employee Rating

Great service Department Everyone is always willing to help great teamwork they always do what I asked them to get done More

by RSTOYS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donald Ostrom, Matt Franceschini, Otto Sandoval-Carpio , Matt Ashton, Tabatha Culver

Helpful
Report | Print
Mar 28, 2022

Lithia Hyundai of Reno responded

Hello, we're pleased to see our service department provided you with great service during your visit. Come see us again in the future!

1
...
31
32
33
...
71

Dealership Inventory (333 Vehicles)

new 2024 Hyundai Palisade car, priced at $53,182
2024 Hyundai Palisade
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive
$53,182
View Details
new 2024 Hyundai Palisade car, priced at $55,232
2024 Hyundai Palisade
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive
$55,232
View Details
new 2024 Hyundai IONIQ 5 car, priced at $43,363
2024 Hyundai IONIQ 5
new
Atlas exterior
Automatic
Rear-wheel Drive
$43,363
View Details
new 2024 Hyundai Santa Cruz car, priced at $32,543
2024 Hyundai Santa Cruz
new
Blue Stone exterior
Automatic
All-wheel Drive
$32,543
View Details
new 2023 Hyundai IONIQ 6 car, priced at $43,929
2023 Hyundai IONIQ 6
new
Green exterior
Automatic
All-wheel Drive
$43,929
View Details
new 2024 Hyundai Tucson car, priced at $39,917
2024 Hyundai Tucson
new
White Pearl exterior
Automatic
All-wheel Drive
$39,917
View Details
View All Inventory