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Lance Smith
933 Reviews
933 Reviews
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933 Reviews of Lance Smith
December 04, 2016
Great service and staff. Well taken care of. Everything was done in a timely manner. The staff is great to work with. Will use them for future maintenance needs. Well taken care of. Everything was done in a timely manner. The staff is great to work with. Will use them for future maintenance needs. More
by Don Mambourg
November 24, 2016
new purchase The only thing that could have been approved was the waiting time when the car was being washed. That was about a 45 minute wait. The only thing that could have been approved was the waiting time when the car was being washed. That was about a 45 minute wait. More
by pc
Other Employees Tagged: Richard Dvorak, Nawazz Khan, David Lennox
November 04, 2016
The 2017 Santa few that had to be replaced After I was towed in theyour had a loaner ready that they reloaded for me. They were fabulous. Dylan made it all happen but his staff was always there After I was towed in theyour had a loaner ready that they reloaded for me. They were fabulous. Dylan made it all happen but his staff was always there. More
by tjwarrenco
Verified CustomerOther Employees Tagged: Richard Dvorak, David Lennox, Also sales person Bill was fab
October 06, 2016
Excellent service Oil change and tire rotation in less than 30 minutes. Lance was very friendly. The waiting room is very nice. Can not suggest any improvements Oil change and tire rotation in less than 30 minutes. Lance was very friendly. The waiting room is very nice. Can not suggest any improvements More
by Mile
September 22, 2016
car check up we always receive really great service every time we come in to get our car its check up. thank you for taking such good care of us we always receive really great service every time we come in to get our car its check up. thank you for taking such good care of us More
by lovesharks2006
September 20, 2016
New vehicle Would definitely talk to Cody Panzer when interested buying new car. He was great. Did everything I wanted in a new car. Thank you again I'm very sati Would definitely talk to Cody Panzer when interested buying new car. He was great. Did everything I wanted in a new car. Thank you again I'm very satisfied. More
by Serenity M Dallimore
Other Employees Tagged: David Lennox, Cody Panzer
September 08, 2016
Service Lithia Hyundai has been Great to me for 15 Years! And with my new vehicle! I plan on 15 more years!! Very Pleased customer! Thank You ! Lithia Hyundai has been Great to me for 15 Years! And with my new vehicle! I plan on 15 more years!! Very Pleased customer! Thank You ! More
by j_reid
Other Employees Tagged: Joe Collazo, Matt Franceschini, Rod Allen
September 03, 2016
Top of the line I normally go to Lithia Subaru due to a family connection there, but, I have had service done at Lithia Hyundai several times. The staff is always ver I normally go to Lithia Subaru due to a family connection there, but, I have had service done at Lithia Hyundai several times. The staff is always very accommodating, friendly and understanding. This dealership is top of the line. More
by Barbielee
Other Employees Tagged: Matt Franceschini
August 19, 2016
Bad experience Don’t EVER go to this dealership. My mother, a 75 year old senior citizen, had Lithia Hyundai of Reno replace her front axles in her 2005 Hyundai San Don’t EVER go to this dealership. My mother, a 75 year old senior citizen, had Lithia Hyundai of Reno replace her front axles in her 2005 Hyundai Santa Fe 4 Wheel Drive . Currently Hyundai only manufactures All Wheel Drive or Front Wheel Drive SUV’s. So Lithia Hyundai of Reno is confused that this car is a 4 Wheel Drive. This dealer ordered the front axles from NAPA Auto Parts. NAPA only sells All Wheel Drive or Front Wheel Drive axles for this SUV, they do not carry 4 Wheel Drive axles for a 2005 Hyundai Santa Fe 4x4. Why would a dealership use aftermarket parts??? When they installed the wrong axles, they fit, but a bit short. The car appeared to be drivable, we were guaranteed that only original OEM Parts would be used. My mother went on one trip to California and the axles being shorter (Incorrect axles) pulled themselves out of the transfer 4 Wheel Drive case. This caused all of the fluid to leak out of the transfer case, which then blew up the $6,800 case. which my mother ordered a slightly used Transfer Case to replace it. My mother had to pay Capital Hyundai in San Jose California to swap the transfer case, In addition; pay an additional amount to replace both axles and do the right job this time at Automotion repair shop, which they wrote a huge report on this issue. My mother is out a total of $3,500, the service manager Bill and Store Manager Dylan refused to refund the money back to my mother. Using wrong axles could have locked the car up and created a fatality. We thought we could trust a dealership to do the job right!! This link has proof of evidence lothiahyundairenonv.com More
by Eric Mesi
August 18, 2016
service Your employees are great. Working with Lance Smith over the last few years really was great and reason for continuous dealings. Pete and Alec were won Your employees are great. Working with Lance Smith over the last few years really was great and reason for continuous dealings. Pete and Alec were wonderful . More
by angelofdec1214
Other Employees Tagged: Alec McGee, Pete Montalvo, Pete Montalvo, Joe (dont know last name)
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