Larry Bond | Page 15

Communication efficient, explanations for service proposals thorough, and I appreciated not feeling pressured to perform every listed service immediately proposals thorough, and I appreciated not feeling pressured to perform every listed service immediately More

by norah.s.oles Verified Customer Verified Customer

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I think Larry is friendly, professional and always a pleasure to work with. He answers my questions and I am a satisfied customer. pleasure to work with. He answers my questions and I am a satisfied customer. More

by sfaulkner_27 Verified Customer Verified Customer

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Larry treats me like family. Personable, respectful, friendly service. He keeps me updated on the progress of my service and explains everything in detail to allow me to make i Personable, respectful, friendly service. He keeps me updated on the progress of my service and explains everything in detail to allow me to make informed decisions. I enjoy working with him for all my service needs. Great compliment to this location!😀 More

by TANYA.RENAY Verified Customer Verified Customer

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Since purchasing my vehicle 2 yrs ago, I have had the honor of having Larry Boyd as my CS. It's heart for the customers is stellar. His attention to detail and communication is clear and concise. As a honor of having Larry Boyd as my CS. It's heart for the customers is stellar. His attention to detail and communication is clear and concise. As a Volvo owner, I am pleased to bring my vehicle and concerns to Larry. Thanks More

by CJohnson XC90 Verified Customer Verified Customer

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The service technician went above and beyond duties to make sure I was satisfied with the work that was done on my vehicle. make sure I was satisfied with the work that was done on my vehicle. More

by LINRUDY3 Verified Customer Verified Customer

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I just wanted to take a moment to share what a wonderful experience I had during my first visit to your dealership for a 50,000-mile service on my Volvo XC60--and it was largely thanks to your service advis experience I had during my first visit to your dealership for a 50,000-mile service on my Volvo XC60--and it was largely thanks to your service advisor, Larry Bond, Jr. From the start, Larry was attentive, and he kept me updated throughout the entire process. He clearly explained the process and technology. The digital communication technology streamlined everything — from receiving updates to reviewing and authorizing work — making the whole process effortless and transparent. This kind of proactive communication makes such a difference — it turns what can often be a stressful experience into a smooth and reassuring one. Larry clearly takes pride in his work and genuinely cares about helping his customers. His personal touch and your dealership's advanced technology made this a standout experience. Please make sure he knows how much his efforts are appreciated. I will return for my future Volvo service needs because of service advisors like Larry and a dealership that values its customers. More

by J Williams Verified Customer Verified Customer

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Larry does a nice job to balance present recommendations but not pressuring you to take action unless absolutely necessary. but not pressuring you to take action unless absolutely necessary. More

by christopher.fisher2006 Verified Customer Verified Customer

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The Koons Volvo dealership always provides great service. Larry is excellent! Super friendly and always helpful! Larry is excellent! Super friendly and always helpful! More

by saralocke07 Verified Customer Verified Customer

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Extremely helpful in deciding what services to get done that day, and what to expect to need done in the future. that day, and what to expect to need done in the future. More

by erjohnson152 Verified Customer Verified Customer

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I had an easy request and it was handled efficiently and quickly: I was in and out in ten minutes. Well done. quickly: I was in and out in ten minutes. Well done. More

by mjsonnenfeld0 Verified Customer Verified Customer

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