Everyone at dealership went out of their way to be nice!
Great customer service! Thank you. 🥰
Great customer service! Thank you. 🥰
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by robin419
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Both the valets
May 04, 2026 -
Koons Volvo Cars White Marsh responded
It’s fantastic to know our team was so welcoming during your Volvo XC90 service. We’ll let Larry and everyone involved know how much you appreciated their kindness. Thank you for the wonderful rating!
everything was as hard d as i expected, which is
excellent since ive been coming to Koons Volvo in Whitemarsh. Larry was great , super friendly and helpful.
excellent since ive been coming to Koons Volvo in Whitemarsh. Larry was great , super friendly and helpful.
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by davederenzis
Verified Customer
Verified Customer
Service Price Transparency
May 02, 2026 -
Koons Volvo Cars White Marsh responded
We’re delighted everything met your expectations and that Larry provided friendly, helpful service. Thanks for trusting us with your Volvo XC60. We look forward to assisting you again.
Larry provided stellar service.
His communication was transparent and very quick. I will definitely request him as a service advisor in the future.
His communication was transparent and very quick. I will definitely request him as a service advisor in the future.
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by Justine Stallworth
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2026 -
Koons Volvo Cars White Marsh responded
Delighted to hear Larry’s transparent and quick communication made your Volvo XC40 service exceptional. Thank you for the five-star rating, and we look forward to assisting you with Larry again.
The service writer was kind and professional and took
very good care of my issue with extreme willingness to help. He was very knowledgeable of what was going on with the car and was very confident in r
very good care of my issue with extreme willingness to help. He was very knowledgeable of what was going on with the car and was very confident in resolving the issue. Very pleased!!!
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by 4mfraker
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2026 -
Koons Volvo Cars White Marsh responded
It’s great to know that Aj provided professional and caring support during your Volvo XC40 service. We’re glad he could explain the issue clearly and address your concerns confidently. Thank you for sharing your positive experience.
Always fast, efficient, friendly, thorough etc.
.. My car is always run through the carwash at time of pick up for that little extra touch. Looking forward to future business transactions w/ Koons
.. My car is always run through the carwash at time of pick up for that little extra touch. Looking forward to future business transactions w/ Koons Volvo Whitemarsh..
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by baltimore3308
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2026 -
Koons Volvo Cars White Marsh responded
Your review made our day! We appreciate your kind words about our fast, efficient, and friendly service along with the extra carwash touch. It’s wonderful knowing your Volvo S60 leaves looking its best, and we look forward to your next visit.
Larry was very knowledgeable and such a pleasure to work
with. I will definitely be back as needed. Thank you Volvo at White Marsh
with. I will definitely be back as needed. Thank you Volvo at White Marsh
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by dqaron06
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Koons Volvo Cars White Marsh responded
Hearing that Larry’s expertise made your visit enjoyable is wonderful. We’re glad your Volvo XC90 service went smoothly and look forward to helping you again.
May 25, 2026 -
Koons Volvo Cars White Marsh responded
Hi, thank you for taking the time to rate us! You really made our day today.
Took my car in for service.
Larry Bond informed me about the amount of time it would take for repairs and what my next repair should be to keep the car up .
Larry Bond informed me about the amount of time it would take for repairs and what my next repair should be to keep the car up .
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by Nikechick
Verified Customer
Verified Customer
Service Price Transparency
Apr 27, 2026 -
Koons Volvo Cars White Marsh responded
Thank you for taking the time to share your thoughts on working with Larry and our team. We're glad to hear we delivered such a great experience!
Larry Bond does a wonderful job every time.
He’s is a true professional and takes great care of me when I get my car serviced.
He’s is a true professional and takes great care of me when I get my car serviced.
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by Doug Kaufman
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2026 -
Koons Volvo Cars White Marsh responded
Thank you for highlighting the exceptional care Larry provides during every service visit. We’re pleased he made your Volvo service experience so smooth. We look forward to welcoming you back.
Very welcome and explained everything!
I am new to Volvo and Koons and was excited to hear about the service!
I am new to Volvo and Koons and was excited to hear about the service!
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by Idzik
Verified Customer
Verified Customer
Service Price Transparency
Apr 23, 2026 -
Koons Volvo Cars White Marsh responded
Thank you for the five-star rating. It’s great you felt so welcome and that Larry explained everything. We look forward to supporting you and your Volvo V60 Cross Country.
I really cannot say enough for the service side of Koons
Volvo. Larry namely, and Allen are top level service writers and customer service. What takes them over the top, their follow through with excellent
Volvo. Larry namely, and Allen are top level service writers and customer service. What takes them over the top, their follow through with excellent work. Things are done perfectly, the fist time. 10 out of 10 stars
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by Rjhicks52
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2026 -
Koons Volvo Cars White Marsh responded
We’re thrilled to hear that Larry and our service team provided attentive follow-up and flawless work on your Volvo. It’s rewarding to know your vehicle was serviced correctly on the first visit and earned a perfect score. Thanks for sharing your experience!