Larry Bond
Larry Bond at Koons Volvo Cars White Marsh

Larry Bond | Page 7

Service Advisor

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

4.9
251 Reviews
4.9

251 Reviews

Write a Review

251 Reviews of Larry Bond

September 14, 2026

Dealership Rating
Employee Rating

Lovely environment and pleasant team. I appreciate their attention to service and detail. Two words More

by miajblom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

Koons Volvo Cars White Marsh responded

Hearing that you found our environment welcoming and our team’s attention to detail impressive means a lot to our service department. Thank you for trusting us with the service on your Volvo XC40.

September 14, 2026

Dealership Rating
Employee Rating

I have been coming to Koons Volvo for more than 2 years. As I continue to keep up with maintenance of my beautiful vehicle, I am more excited about the stella CS from Larry Bond. He is knowledgeable and k More

by CJohnson XC90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

Koons Volvo Cars White Marsh responded

After more than two years of trusting us with your Volvo XC90, it’s rewarding to know you appreciate Larry’s knowledgeable and kind service. Thank you for your continued loyalty; we look forward to seeing you at your next maintenance visit.

September 12, 2026

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The team is very detailed about the work but not nerdy. It’s very relaxing. More

by winstonphilip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2026

Koons Volvo Cars White Marsh responded

Your feedback about our detailed yet approachable care for your Volvo S60 is truly rewarding. Knowing you found the experience relaxing means a lot to our service team.

September 12, 2026

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Employee Rating

I was treated with respect and professionalism. Sarah was wonderful in interacting with me when I arrived. I was having a State inspection and she explained what needed to be done and why by the t More

by Svabless1
Recommend Dealer
Yes
Sep 12, 2026

Koons Volvo Cars White Marsh responded

Your note about feeling respected and informed during the Acura RDX state inspection reflects our service department’s commitment to professionalism and transparency. Larry is pleased he could bring a positive touch when you picked up your vehicle. Your recognition of how we eased a tough situation means a lot to us.

September 12, 2026

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Larry in service was kind, prossional and charismatic. I was not impressed with recommending a $400 fuel injection cleaning with such low mileage. Oil change, tire rotation seem reasonable at this point. More

by hagenpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Joey Malizia

Sep 19, 2026

Koons Volvo Cars White Marsh responded

We really appreciate this positive review! Thanks so much!

September 11, 2026

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I like the brand Volvo, I like the easy service, I like Larry. It was great More

by bhhopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Harris, Alan Mcmillen

Sep 11, 2026

Koons Volvo Cars White Marsh responded

Our service department is delighted to hear that servicing your Volvo XC60 Recharge Plug-In Hybrid was easy and that Larry made the experience great.

September 11, 2026

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Employee Rating

I was very distracted the morning you picked up car. Both drivers and especially Larry helped me along to make it a fabulous experience. Thank you all. Rob G More

by partybyterrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2026

Koons Volvo Cars White Marsh responded

Our service team is pleased we could help you through your Volvo XC60 pickup. Hearing that Larry and our drivers turned a hectic morning into a fabulous experience means a lot to us. Thank you for entrusting us with the service of your Volvo XC60.

September 10, 2026

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Employee Rating

My car is a lemon. I waited 7 weeks for a battery. Then I had a incident when the car came to a halt on the fast lane of I 83 S and the problem was in the battery. The More

by INASINGER
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen, AJ McMillen, Sharon Biscotti , Jen is 5 star. Great customer service.

Sep 13, 2026

Koons Volvo Cars White Marsh responded

Dear INASINGER, thank you for sharing your experience with us. We sincerely apologize for the issues you've faced with your 2022 Recharge Plug In x60, especially the battery delays and the problems with your radio and GPS. Your feedback is invaluable, and we are committed to improving our service and ensuring the reliability and quality of our vehicles. Please reach out to our support team so we can assist you further and work towards a resolution. We appreciate your trust and hope to serve you better in the future.

September 09, 2026

Dealership Rating
Employee Rating

Sarah was great! She was very transparent throughout the entire process, clearly explaining what needed to be done and keeping me updated along the way. I really appr More

by ekim
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Joey Malizia

Sep 09, 2026

Koons Volvo Cars White Marsh responded

Your note about transparency and clear communication reflects our service team’s priorities during your Volvo XC40 visit. Knowing that you valued our professional approach and felt informed throughout the process is truly rewarding. Thank you for recommending our service department.

September 08, 2026

Dealership Rating
Employee Rating

Larry was great, he was attentive and explained all the work that needed to be done. I was called in early for my maintenance schedule and he gave me great options of how to keep track of it. I've been com More

by YVETTET78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2026

Koons Volvo Cars White Marsh responded

After so many visits over the years, your continued trust means a great deal to our service team. We’re glad Larry could explain the maintenance needed on your Volvo XC60 and offer useful options to keep it on schedule. Knowing you find our team helpful each time you visit is very rewarding.

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