Larry Bond | Page 6

Joey Malizia provided outstanding service. He was very professional amd honest. The entire service department have made me a totally satisfied customer. The concierge department continue to pr He was very professional amd honest. The entire service department have made me a totally satisfied customer. The concierge department continue to provide excellent service as well. More

by psymonette Verified Customer Verified Customer

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The dealer was very courteous and kept me informed about the issues about the car. the issues about the car. More

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Professional, knowledgeable and always provides comprehensive explanations of services. I always look forward to his engagement and expertise. comprehensive explanations of services. I always look forward to his engagement and expertise. More

by darius.l.reeves90 Verified Customer Verified Customer

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I took my car in for maintenance and everybody was so professional and they also kept me informed about what was going on. professional and they also kept me informed about what was going on. More

by bbrown2212 Verified Customer Verified Customer

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Larry was great, professional, took the time to explain things so I understood. The prices of service continues to be astronomical. It’s impossible to do the work yourself, so you have a captive audience. things so I understood. The prices of service continues to be astronomical. It’s impossible to do the work yourself, so you have a captive audience. It would be nice to not have to pay a premium just to upkeep your vehicle. Also, the fact that I’ve nearly doubled the cost of the price of my vehicle in maintenance is just silly. Volvo’s are a joy to drive, but they are prohibitively expensive to own. More

by JMCCRAC1 Verified Customer Verified Customer

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We had such a wonderful experience all the way around. From the very first call we felt Michael Dorsey was professional and knowledgeable. I think the one thing that impressed us the most is that he rea From the very first call we felt Michael Dorsey was professional and knowledgeable. I think the one thing that impressed us the most is that he really listened to us and our needs and stayed the course - - he never tried to upsell us. He took his time with us and made us feel important even though we weren't buying an expensive new car. He made sure to introduce us to others on the Koons team (Larry) - that way if we ever needed and made sure we drove away happy and comfortable with our purchase. Kevin was also very helpful so that we could get the deal done! It was so worth the drive for us to White Marsh from our home! More

by Jody.stacoffe Verified Customer Verified Customer

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They keep me informed about future concerns while taking care of current needs in a professional manner. care of current needs in a professional manner. More

by dsdaiger417 Verified Customer Verified Customer

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The dealership was very clean. The service was quick, and the staff were very attentive. The service was quick, and the staff were very attentive. More

by lisanorth41 Verified Customer Verified Customer

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Excellent facilities to provide services for ongoing maintenance of my vehicle and addressing issues at the time of service maintenance of my vehicle and addressing issues at the time of service More

by rlw4 Verified Customer Verified Customer

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Larry gave an exceptionally individualized and expert experience through the whole service. I feel sure I got what I needed, and nothing unnecessary. I will be returning experience through the whole service. I feel sure I got what I needed, and nothing unnecessary. I will be returning More

by Volvo driver in Baltimore Verified Customer Verified Customer

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